Office Manager/Head Chiropractic Assistant/Receptionist Resume Example
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OFFICE MANAGER/HEAD CHIROPRACTIC ASSISTANT/RECEPTIONIST
Summary
Experienced Office Management and Administration Professional with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently or in team environments.
Skills
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Experience
New York UniversityMarch 2019 to CurrentOffice Manager/Head Chiropractic Assistant/Receptionist
New York , NY
New York , NY
- Patient Document Management including but not limited to scanning and attaching documents to patients' account.
- Insurance Verification through direct contact with companies and Navinet.
- Credentialing new providers and new offices.
- Record requests and fulfillments.
- Patient Intake.
- Date Entry.
- Marketing with local offices.
- Organizing and executing promotional events such as the Grand Opening and Customer Appreciation Weeks.
- Administering prescribed therapies such as Electric Muscle Stimulation, Spinal Decompression, Hydrotherapy, Flexion and Distraction, Vibratory Massage and Ultrasound.
- Monitored office inventory to maintain adequate supply levels and order products.
- Maintained clean and presentable front office for maximum appeal to customers and potential clients.
- Tracked office expenditures and managed office contracts, keeping meticulous records on all transactions.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Scheduled and confirmed appointments.
- Contacted previous and potential clients to offer services and products to suit needs.
United Natural Foods IncMarch 2013 to January 2020Senior Director
Fridley , MN
Fridley , MN
- Performed continuous evaluations of business facility, teams and policies to keep operations efficient and consistent.
- Surpassed team building and individual sales benchmarks in 2015.
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
- Created and maintained computerized record management systems to record and process data and generate reports.
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
- Developed and achieved financial and growth goals.
Aimbridge HospitalityJune 2014 to June 2015Senior Business Development Manager
Lancaster , CA
Lancaster , CA
- Created reports and presentations detailing business development activities.
- Ensured client inquiries were handled professionally and efficiently.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Researched and identified opportunities for growth.
- Devised effective marketing, sales and other promotional initiatives.
- Consistently exceeded quotas through penetration of new accounts.
- Collaborated with peers in other company departments including marketing and sales.
- Supervised team of 3 Business Development Representatives.
R & A TruckingMarch 2004 to June 2014Office Manager
City , STATE
City , STATE
- Ordered all office supplies including ink cartridges, toner and paper.
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Prepared vendor invoices and processed incoming payments.
- Handled all incoming business and client requests for information.
- Maintained computer and physical filing systems.
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
- Completed weekly payroll for 30 employees.
- Managed costs and billing and resolved financial discrepancies effectively through the organizational management of account information using Quickbooks software.
- Performed billing, collection and reporting functions for an office generating over $500,000 annually.
- After only 5 months employment in the Chiropractic field I was promoted to open and manage a brand new location.
- Helped build a brand new Chiropractic office from the ground up.
- Received Top 10 in Team Building out of 30,000 representatives in 2015 with Pure Romance.
- Earned over 11 different trips worldwide through Pure Romance ACCOMPLISHMENTS.
Education and Training
Delaware Technical And Community CollegeSome College (No Degree): EntrepreneurshipCity
Alpha Omega Academy2007High School DiplomaCity
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Resume Overview
School Attended
- Delaware Technical And Community College
- Alpha Omega Academy
Job Titles Held:
- Office Manager/Head Chiropractic Assistant/Receptionist
- Senior Director
- Senior Business Development Manager
- Office Manager
Degrees
- Some College (No Degree) : Entrepreneurship
High School Diploma
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