Office Manager/Head Chiropractic Assistant/Receptionist Resume Example Newark Sport And Spine

OFFICE MANAGER/HEAD CHIROPRACTIC ASSISTANT/RECEPTIONIST

Summary

Experienced Office Management and Administration Professional with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently or in team environments.

Skills

CRM and office management software
Scheduling and calendar management
Office equipment operations
Organization and efficiency
Multi-line telephone skills
Flexible
Exceptional customer support

Revenue development
Performance goals
Team building
Event planning and execution
Front office management
Customer assistance and interaction

Experience

Newark Sport and SpineMarch 2019 to CurrentOffice Manager/Head Chiropractic Assistant/Receptionist
Newark, DE

Patient Document Management including but not limited to scanning and attaching documents to patients' account.
Insurance Verification through direct contact with companies and Navinet.
Credentialing new providers and new offices.
Record requests and fulfillments.
Patient Intake.
Date Entry.
Marketing with local offices.
Organizing and executing promotional events such as the Grand Opening and Customer Appreciation Weeks.
Administering prescribed therapies such as Electric Muscle Stimulation, Spinal Decompression, Hydrotherapy, Flexion and Distraction, Vibratory Massage and Ultrasound.
Monitored office inventory to maintain adequate supply levels and order products.
Maintained clean and presentable front office for maximum appeal to customers and potential clients.
Tracked office expenditures and managed office contracts, keeping meticulous records on all transactions.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Scheduled and confirmed appointments.
Contacted previous and potential clients to offer services and products to suit needs.

Pure Romance LLCMarch 2013 to January 2020Senior Director
Bear, DE

Performed continuous evaluations of business facility, teams and policies to keep operations efficient and consistent.
Surpassed team building and individual sales benchmarks in 2015.
Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
Created and maintained computerized record management systems to record and process data and generate reports.
Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
Developed and achieved financial and growth goals.

Defilippo Brothers Motor Cars, Philadelphia Pa Area Buy Here PayJune 2014 to June 2015Senior Business Development Manager
Prospect Park, PA

Created reports and presentations detailing business development activities.
Ensured client inquiries were handled professionally and efficiently.
Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
Reached out to potential customers via telephone, email and in-person inquiries.
Researched and identified opportunities for growth.
Devised effective marketing, sales and other promotional initiatives.
Consistently exceeded quotas through penetration of new accounts.
Collaborated with peers in other company departments including marketing and sales.
Supervised team of 3 Business Development Representatives.

R & A TruckingMarch 2004 to June 2014Office Manager
New Castle, DE

Ordered all office supplies including ink cartridges, toner and paper.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Prepared vendor invoices and processed incoming payments.
Handled all incoming business and client requests for information.
Maintained computer and physical filing systems.
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Completed weekly payroll for 30 employees.
Managed costs and billing and resolved financial discrepancies effectively through the organizational management of account information using Quickbooks software.
Performed billing, collection and reporting functions for an office generating over $500,000 annually.
After only 5 months employment in the Chiropractic field I was promoted to open and manage a brand new location.
Helped build a brand new Chiropractic office from the ground up.
Received Top 10 in Team Building out of 30,000 representatives in 2015 with Pure Romance.
Earned over 11 different trips worldwide through Pure Romance ACCOMPLISHMENTS.

Education and Training

Delaware Technical And Community CollegeSome College (No Degree): EntrepreneurshipNewark, De

Alpha Omega Academy2007High School DiplomaPhoenix, Az

Resume Overview

Companies Worked For:

Newark Sport and Spine
Pure Romance LLC
Defilippo Brothers Motor Cars, Philadelphia Pa Area Buy Here Pay
R & A Trucking

School Attended

Delaware Technical And Community College
Alpha Omega Academy

Job Titles Held:

Office Manager/Head Chiropractic Assistant/Receptionist
Senior Director
Senior Business Development Manager
Office Manager

Degrees

Some College (No Degree) : Entrepreneurship
High School Diploma

Office Manager/Head Chiropractic Assistant/Receptionist Resume Example

Resume Score: 80%

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