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office manager head chiropractic assistant receptionist resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Experienced Office Management and Administration Professional with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently or in team environments.

Skills
  • CRM and office management software
  • Scheduling and calendar management
  • Office equipment operations
  • Organization and efficiency
  • Multi-line telephone skills
  • Flexible
  • Exceptional customer support
  • Revenue development
  • Performance goals
  • Team building
  • Event planning and execution
  • Front office management
  • Customer assistance and interaction
Education and Training
Delaware Technical And Community College Newark, De, Expected in : Entrepreneurship - GPA :
Alpha Omega Academy Phoenix, Az, Expected in 2007 High School Diploma : - GPA :
Experience
New York University - Office Manager/Head Chiropractic Assistant/Receptionist
New York, NY, 03/2019 - Current
  • Patient Document Management including but not limited to scanning and attaching documents to patients’ account.
  • Insurance Verification through direct contact with companies and Navinet.
  • Credentialing new providers and new offices.
  • Record requests and fulfillments.
  • Patient Intake.
  • Date Entry.
  • Marketing with local offices.
  • Organizing and executing promotional events such as the Grand Opening and Customer Appreciation Weeks.
  • Administering prescribed therapies such as Electric Muscle Stimulation, Spinal Decompression, Hydrotherapy, Flexion and Distraction, Vibratory Massage and Ultrasound.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Maintained clean and presentable front office for maximum appeal to customers and potential clients.
  • Tracked office expenditures and managed office contracts, keeping meticulous records on all transactions.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Scheduled and confirmed appointments.
  • Contacted previous and potential clients to offer services and products to suit needs.
United Natural Foods Inc - Senior Director
Fridley, MN, 02/2013 - 01/2020
  • Performed continuous evaluations of business facility, teams and policies to keep operations efficient and consistent.
  • Surpassed team building and individual sales benchmarks in 2015.
  • Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Developed and achieved financial and growth goals.
Aimbridge Hospitality - Senior Business Development Manager
Lancaster, CA, 05/2014 - 05/2015
  • Created reports and presentations detailing business development activities.
  • Ensured client inquiries were handled professionally and efficiently.
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Researched and identified opportunities for growth.
  • Devised effective marketing, sales and other promotional initiatives.
  • Consistently exceeded quotas through penetration of new accounts.
  • Collaborated with peers in other company departments including marketing and sales.
  • Supervised team of 3 Business Development Representatives.
R & A Trucking - Office Manager
City, STATE, 02/2004 - 05/2014
  • Ordered all office supplies including ink cartridges, toner and paper.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Prepared vendor invoices and processed incoming payments.
  • Handled all incoming business and client requests for information.
  • Maintained computer and physical filing systems.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Completed weekly payroll for 30 employees.
  • Managed costs and billing and resolved financial discrepancies effectively through the organizational management of account information using Quickbooks software.
  • Performed billing, collection and reporting functions for an office generating over $500,000 annually.
  • After only 5 months employment in the Chiropractic field I was promoted to open and manage a brand new location.
  • Helped build a brand new Chiropractic office from the ground up.
  • Received Top 10 in Team Building out of 30,000 representatives in 2015 with Pure Romance.
  • Earned over 11 different trips worldwide through Pure Romance ACCOMPLISHMENTS.

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Resume Overview

School Attended

  • Delaware Technical And Community College
  • Alpha Omega Academy

Job Titles Held:

  • Office Manager/Head Chiropractic Assistant/Receptionist
  • Senior Director
  • Senior Business Development Manager
  • Office Manager

Degrees

  • Some College (No Degree)
  • High School Diploma

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