LiveCareer-Resume

office manager resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Capable payroll leader with expertise in Quickbookds use, timekeeping maintenance and industry audits. Skilled at training and mentoring team members to maximize productivity, reduce errors and increase satisfaction. Good relationship-building, communication and planning skills.

Skills
  • Team Management
  • Policy and Procedure Modification
  • Budgetary Planning
  • CRM Software
  • Office Management
  • Report Preparation and Analysis
  • Deposit Collection
  • Hotel Accommodations
  • Advanced Arrangements
  • Licensing Requirements
  • Client Correspondence
  • Sales Tax Filings
  • Executive Calendars
  • Intuit QuickBooks
  • Calculating Deductions
  • Monthly Closings
  • Payroll Administration
  • Accounts Payable and Receivable Auditing
  • Calculating Liabilities
  • Profit and Loss Statements
  • Microsoft Publisher
  • Cash Flow and Reconciliation
  • Office Supplies and Inventory
  • Executive Travel
  • Year-End Reconciliation
  • Account and Ledger Reconciliations
  • Financial Management and Reporting
  • Data Communications
  • P&L Responsibility
  • Biweekly Payroll Processing
  • Invoice and Payment Tracking
  • Managing Appointments
  • Confidence and Drive
  • Collecting Statements
  • Lender Relations
  • Advanced Excel Spreadsheet Functions
  • Reading Comprehension
  • Administration and Operations
  • Employee Timesheet Processing
  • Income Statements
  • Adaptable and Resilient
  • Deductible Collection
  • Diligent Follow Through
  • System Updates
  • IRS Correspondence
  • Leadership and Change Management
  • Depositing Payroll Taxes
  • Skilled in Microsoft Office
  • Capital Expenditures
  • Office Equipment Management
  • Friendly and Relatable
  • Remote Work Coordination
  • Database Maintenance
  • Documentation
  • Contracts and Vendor Agreements
Work History
02/2019 to 09/2022
Office Manager Envision Education Hayward, CA,
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Reviewed time records for [Number] employees to verify accuracy of information.
  • Calculated deductions and processed payroll for employees.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
01/2016 to 12/2019
Bookkeeping Manager Mayer Hoffman Mccann P.C. San Diego, CA,
  • Complied with established internal controls and policies.
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
  • Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Reviewed time records for [Number] employees to verify accuracy of information.
  • Calculated deductions and processed payroll for employees.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
07/2004 to 02/2015
Office Administrator Transdevna Livermore, CA,
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
  • Calculated payroll deductions by accurately using [Software] and processed payroll to meet preset requirements.
  • Processed payroll garnishments such as tax liens and child support.
  • Submitted [Timeframe] reports on payroll activities.
  • Collaborated with human resources personnel to accurately and efficiently track leave time.
  • Led payroll production for [Number] locations.
  • Managed conversion from [Software] and implementation of [Software].
  • Achieved $[Amount] in cost savings by implementing in-house benefits and payroll system for over [Number] employees.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Uploaded time records into [System] and made adjustments to create accurate database for payroll processing functions.
  • Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
  • Documented and processed all garnishments for bankruptcies, student loans and child support orders.
  • Managed payroll for organization of [Number] personnel.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Reviewed time records for [Number] employees to verify accuracy of information.
  • Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
  • Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
  • Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
  • Reconciled all payroll liabilities to general ledger and prepared monthly payroll accrual entries.
  • Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
  • Processed voids and reissues, created non-sufficient funds (NSF) list for Human Resources and made salary changes in payroll and monthly leave accruals.
  • Prepared and monitored sick leave files and served as administrator of sick leave program.
  • Assisted accountant with both internal and external audits relating to processing of payroll.
  • Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service.
  • Employed error identification and audit tools to effectively resolve payroll discrepancies.
  • Created and managed spreadsheets for leave calculations.
  • Prepared analysis of tax expenses for month-end accounting review.
  • Developed and maintained internal control processes, document procedures, identification of areas to improve internal controls and implementation of policy change.
  • Implemented and routinely tested internal controls over tax compliance process.
  • Facilitated balancing of agency funds through pivot table development and processing.
  • Collaborated with technology programmers to remedy system problems to achieve timely employee payments.
  • Maintained consistent knowledge of multi-state and local tax regulations.
  • Served as backup for payroll supervisor to process open record requests.
  • Prepared reports to substantiate individual transactions prior to settlement.
  • Led payroll production for multistate organization.
  • Researched proper tax accounting treatment of various transactions.
  • Built and maintained contract calendars and managed set up for new banks for direct deposit and accrual year-end processes.
  • Managed time entry batch for system-wide leave entered and changes, imported data for correct salary rate and monthly leave without pay (LWOP).
  • Monitored compliance with generally accepted accounting principles and company procedures.
  • Balanced and submitted bankruptcy report and child support for check disbursement.
07/2004 to 02/2015
Office Supervisor Catholic Health Initiative Redwood City, CA,
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached employees through day-to-day work and complex problems.
  • Prepared reports to assist business leaders with key decision making and strategic operational planning.
  • Assessed personnel performance and implemented incentives and team-building events to boost morale.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Standardized office structures and processes to promote collaboration and increased performance.
  • Interpreted management directives to define and document administrative staff processes.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Education
Expected in 06/2009
Bachelor of Arts: Accounting And Business Management
University of Oregon - Eugene, OR
GPA:
Expected in 06/2004
High School Diploma:
Steilacoom High School - Steilacoom, WA
GPA:

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Resume Overview

School Attended

  • University of Oregon
  • Steilacoom High School

Job Titles Held:

  • Office Manager
  • Bookkeeping Manager
  • Office Administrator
  • Office Supervisor

Degrees

  • Bachelor of Arts
  • High School Diploma

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