Jessica Claire Management CAREEROBJECTIVE Detail-oriented professional with 8+ years of experience and a proven knowledge of contract compliance, customer satisfaction, and key account management. Aiming to leverage my skills to successfully fill the Management role at your company. Multitasking with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives. Active support to minimize labor, increase productivity and maintain quality in all aspects of administration.
Skills
Accounting
Advertising
Budgets
Budget
Credit
Customer service
Financial
Financial reporting
Firing
Insurance
Inventory
Marketing
Negotiations
Network
Operating systems
Organizing
Personnel
Policies
Pricing
Quality
Reconciling
Safety
Sales
Selling
Experience
OFFICE MANAGER, 10/2018 to Current Interior Architects – Sacramento, CA,
Establish and maintain relationships with individual or business
customers or provide assistance with problems these customers
may encounter.
Examine, evaluate, or process loan applications.
Oversee the flow of cash or financial instruments.
Network within communities to find and attract new business.
Prepare financial or regulatory reports required by laws,
regulations, or boards of directors.
Review collection reports to determine the status of collections
and the amounts of outstanding balances.
Prepare operational or risk reports for management analysis.
Evaluate financial reporting systems, accounting or collection
procedures, or investment activities and make recommendations
for changes to procedures, operating systems, budgets, or other
financial control functions.
Plan, direct, and coordinate risk and insurance programs of
establishments to control risks and losses.
Submit delinquent accounts to attorneys or outside agencies for
collection.
Evaluate data pertaining to costs to plan budgets.
Direct insurance negotiations, select insurance brokers or
carriers, and place insurance.
STORE MANAGER, 12/2013 to 10/2018 Five Below, Inc. – Easton, MD,
Provide customer service by greeting and assisting customers,
and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-
taking, reconciling cash receipts, or in performing services for
customers.
Monitor sales activities to ensure that customers receive
satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified
level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing
establishments, promoting or firing workers when appropriate.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and
displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and
organizing shelves and displays and selling merchandise.
Plan and prepare work schedules and keep records of employees'
work schedules and time cards.
Review inventory and sales records to prepare reports for
management and budget departments.
Establish and implement policies, goals, objectives, and
procedures for their department.
Confer with company officials to develop methods and procedures
to increase sales, expand markets, and promote business.
Estimate consumer demand and determine the types and
amounts of goods to be sold.
Establish credit policies and operating procedures.
Keep records of purchases, sales, and requisitions.
Plan and coordinate advertising campaigns and sales promotions,
and prepare merchandise displays and advertising copy.
ZONE MANAGER, 03/2011 to 12/2013 Eastern Michigan University – Ypsilanti, MI,
Provide customer service by greeting and assisting customers,
and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-
taking, reconciling cash receipts, or in performing services for
customers.
Monitor sales activities to ensure that customers receive
satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified
level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing
establishments, promoting or firing workers when appropriate.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and
displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and
organizing shelves and displays and selling merchandise.
Plan and prepare work schedules and keep records of employees'.
Work schedules and time cards.
Review inventory and sales records to prepare reports for
management and budget departments.
Establish and implement policies, goals, objectives, and
procedures for their department.
Confer with company officials to develop methods and procedures
to increase sales, expand markets, and promote business.
Estimate consumer demand and determine the types and
amounts of goods to be sold.
Formulate pricing policies for merchandise, according to
profitability requirements.
Plan and coordinate advertising campaigns and sales promotions,
and prepare merchandise displays and advertising copy.
Education and Training
High School Diploma: , Expected in 2001 - , GPA:
High School Diploma: PCDI, Expected in 2001 CAROLINE HIGH SCHOOL - Caroline, Richmond, VA GPA: GPA: 3.4
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