LiveCareer-Resume

office manager resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Jessica Claire Management CAREEROBJECTIVE Detail-oriented professional with 8+ years of experience and a proven knowledge of contract compliance, customer satisfaction, and key account management. Aiming to leverage my skills to successfully fill the Management role at your company. Multitasking with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives. Active support to minimize labor, increase productivity and maintain quality in all aspects of administration.

Skills
  • Accounting
  • Advertising
  • Budgets
  • Budget
  • Credit
  • Customer service
  • Financial
  • Financial reporting
  • Firing
  • Insurance
  • Inventory
  • Marketing
  • Negotiations
  • Network
  • Operating systems
  • Organizing
  • Personnel
  • Policies
  • Pricing
  • Quality
  • Reconciling
  • Safety
  • Sales
  • Selling
Experience
OFFICE MANAGER, 10/2018 to Current
Interior ArchitectsSacramento, CA,
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Examine, evaluate, or process loan applications.
  • Oversee the flow of cash or financial instruments.
  • Network within communities to find and attract new business.
  • Prepare financial or regulatory reports required by laws, regulations, or boards of directors.
  • Review collection reports to determine the status of collections and the amounts of outstanding balances.
  • Prepare operational or risk reports for management analysis.
  • Evaluate financial reporting systems, accounting or collection procedures, or investment activities and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.
  • Plan, direct, and coordinate risk and insurance programs of establishments to control risks and losses.
  • Submit delinquent accounts to attorneys or outside agencies for collection.
  • Evaluate data pertaining to costs to plan budgets.
  • Direct insurance negotiations, select insurance brokers or carriers, and place insurance.
STORE MANAGER, 12/2013 to 10/2018
Five Below, Inc.Easton, MD,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Establish credit policies and operating procedures.
  • Keep records of purchases, sales, and requisitions.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
ZONE MANAGER, 03/2011 to 12/2013
Eastern Michigan UniversityYpsilanti, MI,
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Inventory stock and reorder when inventory drops to a specified level.
  • Instruct staff on how to handle difficult and complicated sales.
  • Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
  • Assign employees to specific duties.
  • Enforce safety, health, and security rules.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
  • Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
  • Plan and prepare work schedules and keep records of employees'.
  • Work schedules and time cards.
  • Review inventory and sales records to prepare reports for management and budget departments.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Estimate consumer demand and determine the types and amounts of goods to be sold.
  • Formulate pricing policies for merchandise, according to profitability requirements.
  • Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Education and Training
High School Diploma: , Expected in 2001 to - ,
GPA:
High School Diploma: PCDI, Expected in 2001 to CAROLINE HIGH SCHOOL - Caroline, Richmond, VA
GPA:
GPA: 3.4

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Resume Overview

School Attended

  • CAROLINE HIGH SCHOOL

Job Titles Held:

  • OFFICE MANAGER
  • STORE MANAGER
  • ZONE MANAGER

Degrees

  • High School Diploma
  • High School Diploma

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