, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I have been very fortunate to spend 25 plus years in a retail and office setting. This has been an enjoyable experience for me. I have learned many on the job skills that have taught me balancing with Cash Office programs, data entry, POS system registers, customer service, some accounts payable and receivable entry, floor displays, ordering and inventory of products and much more. I am a hard working, dedicated employee and hope to be a positive addition wherever I go next.
Jessica Claire
Skills
Budgetary Planning
Managing Operations and Efficiency
Problem Resolution
Staff Training
Documentation and Reporting
Teamwork and Collaboration
Customer Relations
Data Entry
Event Coordination
Accounts Payable and Receivable
Experience
09/2000 to 08/2022Office ManagerDc Prep | Washington, DC,
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Managed office inventory and placed new supply orders.
Consulted with management to resolve equipment performance and output quality problems.
Coded and entered daily invoices with in-house accounting software.
Reviewed files and records to obtain information and respond to requests.
Implemented and maintained company protocols to facilitate smooth daily activities.
Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Daily balancing with cash office program and would input numbers on daily spreadsheets.
Customer Service
Use of POS system to ring up sales
Automated office operations, managed client correspondence and tracked records.
Reduced financial discrepancies by accurately managing accounting documentation.
Set up and organized displays in store.
Placed daily purchase orders
02/1998 to 09/2000WaitressHilton Worldwide | Parsippany, NJ,
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Greeted customers, answered questions and recommended specials to increase profits.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Presented food and beverages to guests at tables.
Presented menus to patrons to answer questions about menu items and make recommendations.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during and after shifts.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Set up tables and counters to prepare dining and serving areas.
Relayed orders and special requests to cooks.
Discussed dining menu information to aid in decision process for senior residents.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
10/1984 to 04/1986Accounts Payable and Receivable ClerkWiers | Lafayette, IN,
Posted customer payments by recording cash, checks and credit card transactions.
Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
Calculated estimated weekly invoicing, prepared and posted payments and followed up on aged receivables.
Distributed invoices using postal mail.
Checked postings and documents for correctness, accuracy and proper coding.
Matched orders with invoices and recorded required information.
Classified and summarized financial data to compile and enter in financial records
Received and recorded cash, checks and transfers.
10/1982 to 05/1984Accounts Payable and Receivable ClerkWiers | Columbus, OH,
Calculated estimated weekly invoicing, prepared and posted payments and followed up on aged receivables.
Used accounting software to enter and post accounts receivable documents.
Distributed invoices using postal mail.
Checked postings and documents for correctness, accuracy and proper coding.
Matched orders with invoices and recorded required information.
Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
Classified and summarized financial data to compile and enter in financial records
Received and recorded cash, checks and transfers.
Education and Training
Expected in 06/1982High School Diploma | West Ottawa High School, Holland, MIGPA:
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