Office Manager resume example with 5 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Attentive and detail-oriented professional with excellent work ethic and positive demeanor seeking a school administration role. Experienced in the various responsibilities of office management and professional relations. Organized and dedicated with years of experience in administrative roles with heavy emphasis on customer-facing duties.
Skills
Documentation and Reporting
Scheduling and Coordinating
Work Planning and Prioritization
Teamwork and Collaboration
Verbal and Written Communication
Technical Proficiency
Customer Relations
Data Entry
Experience
Office Manager, 2016 to 2019 Factory Motor Parts Of Calif.Inc – Salt Lake City, UT,
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Elevated customer satisfaction ratings by providing client updates and promptly resolving concerns.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Managed office inventory and placed new supply orders.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Delegated work orders to staff, setting priorities and goals.
Documented work orders and services rendered.
Maintained relationships with suppliers.
Handled accounts payable and receivable operations.
Facilitated effective communication through face-to-face operations, phone, email, and social media.
Assisted with advertisement and promotion strategies, as well as graphics for social media outreach.
Order Entry Specialist and AutoCAD, 2017 to 2018 Faire – Salt Lake City, UT,
Entered order details into system and inputted updates accordingly.
Communicated with customers to assist with order placement and offer updates on status and shipping.
Answered customers' questions about products, prices and availability.
Facilitated the organization of large-scale, on-going projects.
Investigated and analyzed client complaints to identify and resolve issues.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Received and reviewed detailed drafts from clients to build in-depth autoCAD representations for the manufacturing department.
Receptionist, 2016 to 2017 Solar Seal – City, STATE,
Served visitors by greeting, welcoming and directing to appropriate personnel.
Prepared correspondence, reports and other documents in final formats.
Maintained daily calendars, set appointments with clients and planned daily office events.
Scheduled and assisted with screening for prospective employment interviews.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Sorted incoming mail and directed to correct personnel each day.
Postmarked and sent out-going mail.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Sorted invoices for accounting department by date stamping and filing by vendor code.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Supplied callers office address and directions, employee email addresses and phone extensions.
Transcribed notes from meetings into prescribed formats.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Front Office Management and HR Assistant, 2014 to 2016 Express Employment – City, STATE,
Recruited and conducted phone screenings and interviews for job applicants, and provided input on hiring decisions.
Conducted business interviews to assess current needs and match with appropriate applicants.
Monitored office inventory to maintain supply levels.
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Posted job announcements and pre-screened applicants to candidates for available positions.
Assisted with planning, organizing and coordinating company events.
Assisted candidates with application processes by answering questions about application, performing background checks, verifying employment history, calling references, providing I-9 forms and conducting drug screenings.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
Scheduled travel arrangements for company personnel.
Education and Training
: Psychology, Expected in Southern New Hampshire University - Hooksett, NH GPA:
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