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Office Manager resume example with 5 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Attentive and detail-oriented professional with excellent work ethic and positive demeanor seeking a school administration role. Experienced in the various responsibilities of office management and professional relations. Organized and dedicated with years of experience in administrative roles with heavy emphasis on customer-facing duties.

Skills
  • Documentation and Reporting
  • Scheduling and Coordinating
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Technical Proficiency
  • Customer Relations
  • Data Entry
Experience
Office Manager, 2016 to 2019
Factory Motor Parts Of Calif.IncSalt Lake City, UT,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Elevated customer satisfaction ratings by providing client updates and promptly resolving concerns.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Delegated work orders to staff, setting priorities and goals.
  • Documented work orders and services rendered.
  • Maintained relationships with suppliers.
  • Handled accounts payable and receivable operations.
  • Facilitated effective communication through face-to-face operations, phone, email, and social media.
  • Assisted with advertisement and promotion strategies, as well as graphics for social media outreach.
Order Entry Specialist and AutoCAD, 2017 to 2018
FaireSalt Lake City, UT,
  • Entered order details into system and inputted updates accordingly.
  • Communicated with customers to assist with order placement and offer updates on status and shipping.
  • Answered customers' questions about products, prices and availability.
  • Facilitated the organization of large-scale, on-going projects.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Received and reviewed detailed drafts from clients to build in-depth autoCAD representations for the manufacturing department.
Receptionist, 2016 to 2017
Solar SealCity, STATE,
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Prepared correspondence, reports and other documents in final formats.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and assisted with screening for prospective employment interviews.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Sorted incoming mail and directed to correct personnel each day.
  • Postmarked and sent out-going mail.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Supplied callers office address and directions, employee email addresses and phone extensions.
  • Transcribed notes from meetings into prescribed formats.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
Front Office Management and HR Assistant, 2014 to 2016
Express EmploymentCity, STATE,
  • Recruited and conducted phone screenings and interviews for job applicants, and provided input on hiring decisions.
  • Conducted business interviews to assess current needs and match with appropriate applicants.
  • Monitored office inventory to maintain supply levels.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Posted job announcements and pre-screened applicants to candidates for available positions.
  • Assisted with planning, organizing and coordinating company events.
  • Assisted candidates with application processes by answering questions about application, performing background checks, verifying employment history, calling references, providing I-9 forms and conducting drug screenings.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Scheduled travel arrangements for company personnel.
Education and Training
: Psychology, Expected in
Southern New Hampshire University - Hooksett, NH
GPA:

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Resume Overview

School Attended

  • Southern New Hampshire University

Job Titles Held:

  • Office Manager
  • Order Entry Specialist and AutoCAD
  • Receptionist
  • Front Office Management and HR Assistant

Degrees

  • Some College (No Degree)

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