office manager resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

  • Microsoft Office
  • Data Management and report
  • Stellar decision making skills
  • Strong verbal and written skills
  • Calendar Management
  • Travel Coordination
  • Inventory Management
  • Community event planner
  • Multi-Line Telephone Systems
  • Social Media Coordinator
  • Vast experience handling confidential information in a professional environment
  • Ease with Computers and Technology
  • Research and Analytical Skills
  • Document and File Management
  • Appointment Coordination
  • Supply Inventory Control
Work History
11/2018 to Current
OFFICE MANAGER Cultivate Behavioral Management Corp Louisville, KY,
  • Perform secretarial functions for the Principal including generation of communications for Principal’s approval and signature
  • Serve as a resource to school staff, students, parents, and the public regarding school and district procedures.
  • Prepare, maintain and process a variety of confidential correspondence, records and reports.
  • Coordinate and maintain Principal and school-wide calendars
  • Maintain all documents related to expenditures of grants and Activity Funds.
  • Oversee and maintain a wide variety of records and reports, including payroll, student records, and staff evaluations
  • Assist in the procurement and recruitment of community resources
  • Provide technical assistance to District staff to achieve a broader understanding of the student community
  • Perform responsibilities related to maintenance/reconciliation of the campus funds, including entering receipts, writing checks, balancing bank statements, counting money, and preparing bank deposits for daily pick up
  • Coordinate special projects and manage schedules.
  • Complete bi-weekly and Monthly payroll for 70 employees.
  • Delegate tasks to administrative support staff to organize and improve office efficiency.
  • Keep office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Arrange meetings for Principal and coordinate resources for use by all attendees.
  • Coordinate yearly operations and staff budget, tracked expenses and documented actions.
  • Conduct invoicing and investigated accounts receivables discrepancies.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
01/2016 to 11/2018
OFFICE MANAGER Cultivate Behavioral Management Corp Oklahoma City, OK,
  • Perform secretarial functions for the Principal
  • Maintain adequate office supplies and materials in advance of need
  • Maintain all documents related to expenditures of grants including materials, contracts and events, field trips and personnel utilization
  • Enter purchase orders & track spending
  • Coordinate and maintain school wide calendar
  • Developed standard operating procedures for all administrative employees.
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Processed new hire paperwork and documents.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Updated employee files with new details such as changes in address or salary levels.
  • Processed payrolls on regular basis for more than 45 employees.
04/2014 to 01/2016
ADMINISTRATIVE ASSISTANT Canon Business Process Services Philadelphia, PA,
  • Prepare and collect all new hire paperwork, including I- 9s, background and fingerprinting checks, certifications and other relevant documents
  • Monitor the HR inbox and forward emails to relevant team members
  • Receive, sort and distribute mail
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Carry out administrative duties such as filing , typing , copying , binding & scanning
  • Organized new employee orientation schedules for new hires.
  • Filed paperwork, sorted and delivered mail, and maintained office organization.
  • Helped employees register for benefits programs using online portals.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
11/2011 to 04/2014
  • In partnership with the Store Manager, I used my leader ship skills day to day to make sure business operations run smoothly
  • Coach and support other team members
  • Maintain and monitor store inventory
  • Attractively merchandising the showroom floor, managing inventory, and assisting with product delivery, service and returns
  • Generate & review daily sales report
  • Monitored security and handled incidents calmly.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Planned team-building exercises to increase employee performance and job satisfaction.
Expected in 2020
Mountain View College - ,
Expected in 2006
High School Diploma:
New Vision Academy - ,
  • Flexible Education Administrative Assistant who efficiently coordinates a busy office flow and multiple pressing tasks
  • Accomplished at collaborating with all levels of staff and public compiling and organizing data and planning meetings
  • Extremely adept at providing clerical and transcription support to executive meetings and working with administrators to plan effective agendas.
  • Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
Native or Bilingual

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Resume Overview

School Attended

  • Mountain View College
  • New Vision Academy

Job Titles Held:



  • High School Diploma

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