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Office Manager Resume Example

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OFFICE MANAGER
Work History
Office ManagerJanuary 2013 to Current
Jackson Hosptial & Clinic - Montgomery
  • Perform accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Assign employees to specific duties to best meet the needs of the store.
  • Reorder inventory when it drops below predetermined levels.
  • Audit daily work for quality assurance.
  • Perform Fuel and Appliance Inventory.
  • Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Regional CoordinatorMay 2009 to January 2013
Louisiana State University Healthcare Network: New Orleans - Baton Rouge
  • Coordinated overall regional operation, including reviewing and evaluating the results of program activities, ensuring that district and regional obligations were being fulfilled; implemented  reporting processes for greater program effectiveness and effeciency.
  • Led activities associated with the region, including staffing for all regional meetings, meeting schedules, meeting locations, and coordinating agenda.
  • Provided organizational leadership by assisting management to successfully achieve corporate goals.
  • Organized joint ventures and alliances with other organizations, such as JJ Keller & Associates, which increased the region's DOT documentation compliance percent to 97-100% and YPM Inc. for optimal yellow page advertising for our region.
  • Assisted Regional VP in developing annual budgets for all districts in our region.
  • Perform mini audits at district locations and evaluate performance for the Regional VP and assist with annual regional audits.
Assistant ManagerApril 2007 to May 2009
Fogo De Chao - Burlington
  • Scheduled and led monthly safety meetings for all employees.
  • Completed profit and loss performance reports, review and approve accounts payable invoices and payroll
  • Assisted District Manager with interviewing job candidates and making staffing decisions.
  • Perfomed P2K Level 3 conversions for all districts in our region and offered P2K support for for all districts in our region
  • Re Routed all customer routing in Microsoft Streets and Trips to allow for more efficient deliveries 
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
CSROctober 2000 to April 2007
United Community Bank - Huntersville
  • Handled daily work flow of paperwork, entering work into operating system and balancing daily work.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Balanced cash drawers daily and do daily deposits.
  • Answered phone calls by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Performed monthly fuel and appliance inventory.
Wholesale & DistributionMarch 1997 to October 2000
AGL Propane - City
  • Dispatched daily loads to be delivered to districts in four states based on current storage % reported daily by the district using in house transport drivers as well as outside carriers
  • Communicated all emergencies, delays due to weather and carrier schedule changes to district managers.
  • Entered all Bill of Ladings in to ADD Systems and balanced daily work
  • Monitored district approval of loads recieved to ensure accurate deliveries
  • Completed fuel inventory for 5.4 million gallons
  • Completed monthly Motor Fuel Tax Reports
Administration/BookkeepingSeptember 1990 to March 1997
Jordan Gas Company - City
  • Processed accounts payable for 13 district offices, coded and entered all invoices daily into the system accounting software (Suburban Software Systems), printed and mailed checks bi-weekly.
  • Reconciled company bank accounts monthly.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
  • Created daily and weekly cash reports for owners.
  • Processed payroll for 13 district offices, figured and entered timesheets into system and printed checks weekly.
  • Completed quarterly and annually payroll withholding taxes and printed W2's annually.
  • Entered Bill of Ladings for all districts and sent them reports to review approve loads monthly.
Education
Northeast Alabama Community CollegeCity
Business Administration
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Resume Overview

School Attended

  • Northeast Alabama Community College

Job Titles Held:

  • Office Manager
  • Regional Coordinator
  • Assistant Manager
  • CSR
  • Wholesale & Distribution
  • Administration/Bookkeeping

Degrees

  • Business Administration

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