office manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Work History
Office Manager, 2013 to Current Jackson Hosptial & Clinic – Montgomery, ,
Perform accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Assign employees to specific duties to best meet the needs of the store.
Reorder inventory when it drops below predetermined levels.
Audit daily work for quality assurance.
Perform Fuel and Appliance Inventory.
Manage wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Regional Coordinator, 04/2009 to 2013 Louisiana State University Healthcare Network: New Orleans – Baton Rouge, ,
Coordinated overall regional operation, including reviewing and evaluating the results of program activities, ensuring that district and regional obligations were being fulfilled; implemented reporting processes for greater program effectiveness and effeciency.
Led activities associated with the region, including staffing for all regional meetings, meeting schedules, meeting locations, and coordinating agenda.
Provided organizational leadership by assisting management to successfully achieve corporate goals.
Organized joint ventures and alliances with other organizations, such as JJ Keller & Associates, which increased the region's DOT documentation compliance percent to 97-100% and YPM Inc. for optimal yellow page advertising for our region.
Assisted Regional VP in developing annual budgets for all districts in our region.
Perform mini audits at district locations and evaluate performance for the Regional VP and assist with annual regional audits.
Assistant Manager, 03/2007 to 04/2009 Fogo De Chao – Burlington, ,
Scheduled and led monthly safety meetings for all employees.
Completed profit and loss performance reports, review and approve accounts payable invoices and payroll
Assisted District Manager with interviewing job candidates and making staffing decisions.
Perfomed P2K Level 3 conversions for all districts in our region and offered P2K support for for all districts in our region
Re Routed all customer routing in Microsoft Streets and Trips to allow for more efficient deliveries
Assigned employees to specific duties to best meet the needs of the store.
Reordered inventory when it dropped below predetermined levels.
CSR, 09/2000 to 03/2007 United Community Bank – Huntersville, ,
Handled daily work flow of paperwork, entering work into operating system and balancing daily work.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Balanced cash drawers daily and do daily deposits.
Answered phone calls by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Performed monthly fuel and appliance inventory.
Wholesale & Distribution, 02/1997 to 09/2000 AGL Propane – City, ,
Dispatched daily loads to be delivered to districts in four states based on current storage % reported daily by the district using in house transport drivers as well as outside carriers
Communicated all emergencies, delays due to weather and carrier schedule changes to district managers.
Entered all Bill of Ladings in to ADD Systems and balanced daily work
Monitored district approval of loads recieved to ensure accurate deliveries
Completed fuel inventory for 5.4 million gallons
Completed monthly Motor Fuel Tax Reports
Administration/Bookkeeping, 08/1990 to 02/1997 Jordan Gas Company – City, ,
Processed accounts payable for 13 district offices, coded and entered all invoices daily into the system accounting software (Suburban Software Systems), printed and mailed checks bi-weekly.
Reconciled company bank accounts monthly.
Balanced monthly general ledger accounts to accurately record cost and month end accruals.
Created daily and weekly cash reports for owners.
Processed payroll for 13 district offices, figured and entered timesheets into system and printed checks weekly.
Completed quarterly and annually payroll withholding taxes and printed W2's annually.
Entered Bill of Ladings for all districts and sent them reports to review approve loads monthly.
Education
: Business Administration, Expected in to Northeast Alabama Community College - Rainsville AL , GPA:
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