, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
- Managing Operations and Efficiency
- Performance Evaluations
- Problem Resolution
- Staff Training
- Team Leadership
- Complex Problem Solving
- Hiring and Training
- Verbal and Written Communication
- Proper Sterilization Techniques
- Inventory and Supply Management
|
- Understands Medical Procedures
- Medical Billing
- HIPAA Compliance
- Check-In and Check-Out Procedures
- Appointment Scheduling
- Clear Communication
- Critical Thinking
- Multitasking and Prioritization
- Operating EKG Equipment
- Time Management
|
10/2017 to Current Office Manager Associated Catholic Charities – Parkton, MD,
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Consulted with management to resolve equipment performance and output quality problems.
- Prepared meeting agendas and recorded and transcribed minutes.
- Administered payroll and maintained proper documentation of employee personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Interpreted and communicated work procedures and company policies to staff.
- Managed, scheduled and coordinated office functions and activities for employees.
06/2015 to 09/2017 Medical Assistant Fallon Community Health Plan – Quincy, MA,
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Cleaned and maintained medical equipment following procedures and standards.
- Measured vital signs and took medical histories to prepare patients for examination.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
01/2011 to 06/2016 Medical Assistant Fallon Community Health Plan – Foxborough, MA,
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Cleaned and maintained medical equipment following procedures and standards.
Expected in 05/2013 : Certification
American Registry of Medical Assistants - Milwaukee,
GPA:
Expected in 06/2009 High School Diploma:
Thomas Moore High School - Milwaukee,
GPA:
Expected in BBA: Business Management
University of Wisconsin - Milwaukee - Milwaukee, WI
GPA:
English:
Native/ Bilingual
Spanish:
Native/ Bilingual
- Resolved client account discrepancies which saved the company potential revenue loss.
- Promoted to Office Manager within 3 years for successfully running the office as an Assistant Manager
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the month for outstanding performance and team contributions.
- Led team to achieve quality goals, earning recognition from upper management and financial reward.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Measurable Results
- Personalization
- Strong Summary
- Target Job
- Typos
- Word Choice