office manager resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Organized Office Manager with eleven years of experience optimizing productivity, efficiency and service quality. Highly dependable, ethical and reliable with proficiency in Quickbooks, and document management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources.
Skills
Billing
Budgetary Planning
Accounts payable and receivable
Banking operations
Expense reporting
File and data retrieval systems
Data entry
Invoicing and billing
Reliable and trustworthy
Experience
Office Manager, 04/2010 to Current Jamestown Properties – North Charleston, SC,
Distributed memos and updates to divisions of corporate objectives and developments.
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls to appropriate personnel.
Entered invoice data into company database and updated details, including customer contacts and payment terms.
Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Directed customer communication to appropriate department personnel.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
Built upon established practice standards to improve operational performance and reduce labor costs.
Assisted in refining procedures, defining best practices and reported audit issues.correcting.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Developed and maintained training materials and benefits packets for new hires.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Prepared and submitted final pay for exiting employees to comply with federal law.
Supported 50 employees at all levels, including executive leadership.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Submitted, quarterly IFTA reports to track mandatory requirements.
Verified previous employers and other references to determine applicants' employment acceptability.
Examined employee files to answer inquiries for assistance with personnel actions.
Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
Entered, posted and scanned accounts receivable documents into accounting software.
Calculated unpaid invoices to maintain updated receivables reports.
Reconciled accounts receivable and prepared income summary reports and cash reports.
Cleared account balances by examining customer payments, payment history and coordinating contact with collections.
Initiated and recorded accounts receivables to update accounting database and facilitate receipt of customer payments.
Generated monthly statements for accounts receivable operations.
Processed weekly invoicing, including posting and reconciling payments and addressing all aged receivables.
Reached out to vendors and customers in order to resolve account problems.
Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
Prepared appropriate documentation for income summaries, cash reports and accounts receivable reconciliation.
Facilitated timely year-end audits by working closing with agency auditors to provide requested samples.
Updated receivables by totaling unpaid invoices.
Coded invoices and other records to maintain organized and accurate records.
Paid employees by calculating amounts owed and preparing checks.
Handled all invoices and purchase orders by properly logging into system.
Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
Maintained historical records by microfilming and filing documents.
Audited and processed credit card bills.
Paid vendors and verified accounts and payment totals.
Maintained accounting ledgers by verifying and posting account transactions.
Reconciled bank records and statements by verifying entries.
Reviewed invoices and expense reports to monitor expenditures.
Tracked employee time and attendance for payroll.
Reconciled all bank and credit card accounts monthly.
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