Authorized to work in the US for any employer Diplomatic Community Association Manager actively seeking a role to apply 3 years of success in efficiently managing daily community operations. Aiming to bring value to your team through strong mastery of resident support and community regulations expertise.
Skills
Dynamic and motivated Community Association Manager seeking professional role that will allow me to utilize my administrative and management skills. Advanced knowledge of Microsoft applications including Excel, Office and Outlook with experience of exceeding expectation, meeting deadlines and providing excellent customer. Proven ability to be dependable, punctual, self-motivated, coachable and skilled to anticipate needs. Additional skills include:
Typing 50 WPM
Project planning
CAM License
Effective written and oral Communication Skills
Superb interpersonal skills
Database Management
Strong work ethic
Analytical Skills
Acute Attention to Detail
Efficiently handles multiple tasks
Budget Management
Problem Solving
Customer Service (3+ years)
Receptionist duties
Accounts Payable
Office Management
Property Management
Accounting
Management
Microsoft Word
Customer Service
Word
Customer Service
Excel
Word
Budget Management (3 years)
Microsoft Outlook
Onesite
Microsoft Excel
Leadership Experience
Accounts Receivable
Project Management
Project Planning
Vendor Management
Interpersonal Skills — Familiar
March 2020
Fostering a collaborative environment and conducting difficult conversations. Full results: Familiar
Work Style: Conscientiousness — Proficient
March 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Proficiency with Microsoft Office: Mail & Calendar (PC) — Expert
August 2019
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Expert
Composing & Sorting Email with Microsoft Outlook (PC) — Highly Proficient
March 2020
Effectively composing and organizing email messages in Microsoft Outlook. Full results: Highly Proficient
Working with MS Word Documents — Proficient
February 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Proficient
Administrative Assistant — Highly Proficient
February 2020
Written Communication — Proficient
June 2018
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Proficient
Written Communication — Familiar
August 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar
Organizational Skills — Highly Proficient
June 2018
Accounting, Accounts Payable, Accounts Receivable, Administrative, Administrative Assistant, Analytical Skills, AP, Microsoft applications, Attention to Detail, Backup, Basic, Book, Budget Management, Budgeting, Budgets, Budget, Clerical, Communication Skills, Interpersonal Skills, Oral Communication, Contracts, Excellent customer service, Customer Service, Database Management, Dependable, Designing, Drafting, Email, E-mail, English, Faxes, Fax, Features, Filing, Financial, HR, Insurance, Leadership, Letters, Notes, Director, Management skills, Materials, Meetings, Excel, Microsoft Excel, Mail, Microsoft Office, Office, Outlook, Microsoft Outlook, MS Word, Word, Microsoft Word, Office Manager, Office Management, Organizing, Organizational Skills, Payroll, Policies, Presentations, Problem Solving, Procurement, Project Management, Project Planning, Property Management, Proposal, Speaking, Quality, Receptionist, Research, Scheduling, Self-motivated, Supervisory Skills, Supervising, Phone, Phones, Time management, Transportation, Typing 50 WPM, Vendor Management, Well-organized, Written, Written Communication
Budgetary Planning
CRM and office management software
Project management
Accounts payable and receivable
Data entry
Billing
File and data retrieval systems
Training and coaching
Senior leadership support
Expense reporting
Scheduling and calendar management
Event coordination
Customer relations
Invoicing and billing
Vendor relationship development
Board of directors advisement
Community restrictions enforcement
Community regulations expertise
Multi-family property management
Decision-making
Customer service
Experience
05/2020 to Current
Office ManagerJbt Corporation – Houston, TX,
Supports company operations by maintaining office systems and supervising staff.
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Contributes to team effort by accomplishing related results as needed.
05/2019 to Current
Personal AssistantYouth Consultation Services – Newark, NJ,
Schedule meetings and manage calendars.
Answer phone calls and emails and take messages.
Take accurate and comprehensive notes at meetings.
Help with daily time management.
Run errands as requested.
Plan travel, including flights, accommodation and ground transportation.
Coordinate events and speaking engagements.
Draft correspondence such as emails and letters.
10/2018 to 11/2019
Community Association ManagerGrs Community Management – Lake Worth, FLORIDA,
Collaborated with board of directors to address financial matters and develop budgetary guidelines.
Maintained seamless daily operations for 8 residential community.
Demonstrated in-depth knowledge of community rules and regulations.
Negotiated rates and prepared documents such as communization, pooling and production sharing agreements.
Liaised between company and owners to address and remedy ongoing concerns.
Inspected grounds, facilities and equipment to determine repair and maintenance needs.
Facilitated timely resolution to all neighborhood challenges and tenant complaints.
Coordinated and negotiated service agreements for trash removal, landscaping and other property services.
Met with landowners to secure access to mineral rights and facilitate company drilling on privately owned parcels.
Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
Assisted owners with analyzing complex real estate documents and loan agreements.
Inspected property every Month, took pictures and wrote reports regarding findings for submission to Violation Department
Compiled and conveyed all operational and financial data to regional manager.
Regularly updated asset management staff regarding leasing and property status.
Liaised between construction manager and tenant during build-out phase of tenant suite.
Supervised production of annual rent, operating expense and real estate tax adjustments.
Prepared and submitted monthly tenant visit logs.
Oversaw projects through timely completion, including inquiry response, event coordination, and on-site support for feature film productions and events.
Fostered good working relationships with owners, residents and board members.
Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
Met with committees to discuss and resolve legal and environmental issues.
Managed routine maintenance and emergency response services provided by contractors and vendors.
Oversaw daily operations, maintenance and administration of various properties.
Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
Directed customer communication to appropriate department personnel.
Controlled building access by supplying key cards to employees and visitors.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence, reports and presentations.
Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Arranged travel and hotel accommodations for international and domestic business meetings and trips.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
Maintained inventory in supply closet to prevent shortages.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Education and Training
Expected in to to
Bachelor's: Project Management Strayer University - Atlanta, GA GPA:
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