LiveCareer-Resume

office manager resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Conscientious and compassionate human resources professional with drive for helping employers develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Skills
  • Public Notary
  • First Aid/ CPR Certified
  • OSHA 10
  • IRF Scans
  • Bluebeam
  • DCAT
  • Contractor Sales
  • QuickBooks
  • Report Preparation and Analysis
  • Policy and Procedure Modification
  • Accounts Payable and Receivable Auditing
  • Travel Arrangement Management
  • Licensing Requirements
  • Payroll Administration
  • Office Supplies and inventory
  • Meeting Coordination and Support
  • Invoice and Payment Tracking
  • Depositing Payroll Taxes
  • Skilled in Microsoft Office
  • Employee Timesheet Processing
  • Mail and Package Distribution
  • Corporate Communications
  • Flexible and Adaptable
  • Conflict Resolution
  • Customer Service
  • Self-Motivated
  • Good listening skills
  • Decision Making
  • Incident Investigation
  • Quality Control Programs
  • Administrative Oversight
  • Oracle Primavera
  • Dropbox Cloud Storage
  • Site Management
  • Approachable and Relatable
Work History
Office Manager, 08/2017 to Current
AllstateFort Lee, NJ,
  • Work with Supervisors and mangers to foster employee relations
  • Field Support along with Superintendents, Project Managers and Corporate leaders
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training up to 400 new employees.
  • Administer On-boarding union and non-union employee paperwork along with E-Verify check
  • Conduct appreciation lunches and dinners
  • Coordinate Safety, welfare and wellness meetings
  • Processed employee claims involving performance issues and harassment.
  • Provided resolution to complex and confidential issues.
  • Assist in investigations into incidents and reported on findings.
  • Ensure legal compliance by monitoring and implementing federal and state requirements
  • Clairetain of knowledge of CBA for Union employees
  • QA/QC Document Control
  • Assist Payroll and A/P
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Assists in submittals, contract and RFI processes
Office Manager, 11/2016 to 08/2017
AllstateFort Myers, FL,
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Delivered performance reviews, recommending additional training or advancements.
  • Processed employee claims involving performance issues and harassment.
  • Clairetained human resources regulatory compliance with local, state and federal laws.
  • Onboarding union and non-union employees.
  • Host appreciation Kraft lunch and dinners
  • Petty cash reports,
  • Clairetain compliance with Federal, State and Union rules
  • Retained 100% protocol on management tools and procedural accuracy.
  • Clairetained computer and physical filing systems.
  • Prepared meeting rooms and materials and recorded important information.
  • Updated reports, managed accounts and generated reports for company database.
  • Developed standard operating procedures for all administrative employees.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Accurately prepared weekly payroll and tracking data using Excel spreadsheets.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • QA/QC document control
Office Manager, 05/2016 to 11/2016
AllstateFort Payne, AL,
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Managed billable hour tracking, payroll, client invoicing and schedules for 2-attorney offices.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Reviewed and processed employee expense reports and vendor invoices for payment.
  • Completed payroll for employees and Clairetained detailed records of procedures.
  • Reconciled and corrected issues with financial records.
  • Clairetained and processed invoices, deposits and money logs.
  • Eliminated discrepancies in finances by expertly documenting expenses, monitoring income, handling bank deposits and managing statements.
  • Helped design layout of spec ads.
Office Manager, 07/2007 to 07/2016
AllstateFort Walton Beach, FL,


  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Clairetained computer and physical filing systems.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Updated reports, managed accounts and generated reports for company database.
  • Sourced vendors for special project needs and negotiated contracts.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Managed office operations while scheduling appointments for customers and Veterinarians
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • On-call phone services for emergencies.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
  • Assisted veterinarian during surgical procedures by creating and Clairetaining unobstructive surgical fields and passing instruments.
  • Educated clients on post-surgical care and nutrition.
  • Reviewed account discrepancies and proposed courses of action to minimize losses.
  • Completed payroll for employees and Clairetained detailed records of procedures.
  • Matched purchase orders with invoices and recorded necessary information.
  • Tracked expenses and income for businesses while organizing and Clairetaining bank statements for checking accounts.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Payroll Taxes, Quarterly Taxes, Excise Taxes, W-2's, 1099's
Education
Certificate of Completion: , Expected in to Fred Pryor Seminars - ,
GPA:

300+ hours of Fred Pryor seminars such as QuickBooks Workshop, Payroll Laws, Human Resources, Conflicting Management, Age Discrimination Law and Cooperation, Preventing Workplace violence, Workplace Substance abuse, How to Avoid Wrongful Termination Claim, Manage Diversity and Growth ect.

Reservation And Operations: , Expected in 11/2004 to International Air Academy - Vancouver, WA ,
GPA:
  • Elected Class Speaker
College Courses: , Expected in to Big Bend Community College - Moses Lake, WA
GPA:

English 101/102, Logic, Keyboarding III

High School Diploma: , Expected in 07/2001 to Ephrata High School - Ephrata, WA ,
GPA:
Accomplishments
  • Collaborated by employment, in the development of MWH02, MWH03, MWH04, MWH05, MWH06.
  • Top Sales in Redwood
  • Top Sales in Rail Passes to Europe

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Resume Overview

School Attended

  • Fred Pryor Seminars
  • International Air Academy
  • Big Bend Community College
  • Ephrata High School

Job Titles Held:

  • Office Manager
  • Office Manager
  • Office Manager
  • Office Manager

Degrees

  • Certificate of Completion
  • Reservation And Operations
  • College Courses
  • High School Diploma

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