office manager resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Professional and well-rounded women/mother with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements.

  • CRM and office management software
  • Budgetary Planning
  • Billing
  • Proposal writing
  • Invoicing and billing
  • Scheduling and calendar management
  • Data entry
  • Customer relations
  • Accounts payable and receivable
  • People skills
  • Flexible
  • Decision-making
  • Data management
  • Active listening
  • Active listening
  • Planning
  • Microsoft Office
  • Problem resolution
  • Organization
  • Basic math
  • QuickBooks experience
  • Intuit QuickBooks
  • Reporting
  • Check processing
  • Bookkeeping skills
  • Data entry abilities
  • Data review
  • Resolving payroll problems
  • Recordkeeping skills
06/2019 to Current
Office Manager Liberty University Lynchburg, VA,
  • Managed office inventory and placed new supply orders.
  • Organized and filed loose-leaf paperwork and documentation.
  • Worked with Quickbooks to create and submit large numbers of client invoices each day.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Calculated discounts, percentage allocations and credits.
  • Contacted vendors to follow up on late invoices.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed payroll for temporary, hourly, and salaried employees.
  • Processed rehires, transfers, terminations, garnishments and withholdings.
  • Established employee payroll files and updated existing files with new information.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Corrected payroll transactions by voiding checks and issuing stop payment orders.
  • Administered payroll for large staff weekly using ADP software.
  • Maintained accurate records and provided traceability of documentation by applying required inventory management accounting and control systems.
  • Purchased, coordinated and distributed materials necessary for maintenance functions and used by area personnel.
  • Managed subcontractors and the paperwork.
  • Applied checks to bills and wrote check to pay accounts payable.
08/2012 to 06/2019
Scale House Attendant Waste Connections Sidon, MS,
  • Greeted customers, directed haulers and answered questions accurately.
  • Gave scale tickets to customers, signed waste manifests and documented incoming waste.
  • Maintained cleanliness and organization of scale house by removing debris and placing trash in proper receptacles.
  • Inspected incoming loads for prohibited materials.
  • Trained new employees on company procedures and operational workflows.
  • Used Personal Protective Equipment properly to avoid injury and contact with hazardous materials.
  • Identified and reported problems and gathered necessary information to develop solutions.
  • Reported customer and supplier problems to management team to enable quick resolution.
  • Weighed or measured materials, equipment or products using volume meters, scales, rules, or calipers.
  • Analyzed product labels and purchase orders to verify shipment content accuracy.
  • Documented test result data and value of materials to maintain shipping, receiving and production records.
06/2012 to 07/2016
Horse Caretaker Robinson Ranch City, STATE,
  • Monitored horses' health and temperament for signs of injury and illness.
  • Trained and rode horses across wide age range and exhibited excellent horse handling skills.
  • Prepared horses for travel.
  • Groomed horses before competitions.
  • Followed exercise training programs laid out by horse trainer and walked, galloped and trotted horses regularly.
  • Coordinated care and upkeep of thoroughbred and standardized racehorses and yearlings and equipped horses to be champion athletes.
  • Assisted with establishing and implementing innovative breeding and training program for pro-level racehorses.
  • Maintained clean and orderly play yards, kennels and cages.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Brushed coat, cut nails and cleaned ears to promote animal health and wellness.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Administered basic treatments to sick or injured animals and worked with veterinarians to secure advanced care.
  • Administered treatments to sick or injured animals and consulted veterinarians to handle more complex concerns.
  • Followed precise feeding instructions and schedules for animals under care.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Education and Training
Expected in 05/2012 to to
High School Diploma:
Linden High School - Linden, CA
Expected in 05/2016 to to
Associate of Science: Animal Science
Modesto Junior College - Modesto, CA
Expected in 05/2019 to to
Bachelor of Science: Animal Science
California State University - Chico - Chico, CA
Expected in 05/2020 to to
Associate of Science: Veterinary Technology
Modesto Junior College - Modesto, CA

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Resume Overview

School Attended

  • Linden High School
  • Modesto Junior College
  • California State University - Chico
  • Modesto Junior College

Job Titles Held:

  • Office Manager
  • Scale House Attendant
  • Horse Caretaker


  • High School Diploma
  • Associate of Science
  • Bachelor of Science
  • Associate of Science

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