office manager resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Personable Office Manager with outstanding knowledge of [Area of expertise] office management. Proven improvement of office functionality through streamlining organization. Committed to detail-oriented organization and effective communication. Recent Graduate of [Area of study] prepared to contribute extraordinary and diversified skill sets as [Job Title] through innovative insights, acquired intelligence and dedication to career and business success. Meticulous Office Manager with [Number] years of experience. Expert in [Type] office protocols and [Software] use with training in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.

Bachelor of Science: Business , Expected in 05/2020
CSU Channel Islands - Camarillo, CA,
Status -
  • Minored in Economics
  • Policy and procedure modification
  • Documentation and control
  • Event planning
  • Strategic Planning
  • Office administration
  • Regulatory Compliance
Work History
Office Manager, 06/2016 - Current
Leyton Boston, MA,
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Compared vendor prices and negotiated for optimal savings.
  • Arranged corporate and office conferences for company employees and guests.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Created and finalized contracts for [Produce or Service] deals with customers.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [Software] and [Software].
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Completed bi-weekly payroll for [Number] employees.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
  • Monitored and evaluated personnel performance to complete [Timeframe] reviews, recommend advancement or address productivity concerns.
  • Coordinated special projects and managed schedules.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Created reports and presentations.
  • Coached new hires on company processes while managing [Number] employees to achieve maximum production.
Treatment Coordinator, 06/2015 - 06/2016
Pressley Ridge Cumberland, MD,
  • Increased overall revenue of dental office by [Number]% by achieving production goals set forth by corporate office.
  • Directed patient care by organizing schedules and day-to-day activities for [Number] employees.
  • Explained treatment choices to patients and helped determine best options.
  • Laid out potential payment plans for patients.
  • Managed secretarial duties, including researching billing issues, scheduling appointments and verifying insurance coverage.
  • Achieved approximately [Number] closes per week.
  • Reviewed X-rays to help patients determine best treatments.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.
  • Conducted interviews with patients to discuss health history, objectives and concerns.
  • Collaborated on program operations with [Job title], including offering feedback from participants and improvement recommendations.
  • Spoke with [Type] and [Type] groups to expand community engagement and program outreach.
  • Worked with clients to improve life choices and maximize benefits of programs.
  • Educated potential participants on available services and processes to engage in program.
Communications Coordinator, 06/2014 - 06/2015
Soracom Dallas, TX,
  • Updated website and social media pages with well-coordinated communications aimed at conveying information, generating interest and mitigating negative press.
  • Developed new channels to keep internal teams updates, as well as communicate effectively with vendors, customers and members of media organizations.
  • Reinforced organizational vision and mission with innovative and fresh communication style.
  • Wrote and edited content for operations, marketing and public relations needs.
  • Built communications toolkits for use by offices to effectively leverage outside partnerships and available resources.
  • Handled [Number] calls per [Timeframe] to address customer inquiries and concerns.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Assisted patients in completing all necessary forms and documents.
  • Helped [Job title]s complete routine and advanced procedures by preparing patients and instruments for expected needs.
  • Documented patients' dental health information, medical history and vital signs.
  • Greeted over [Number] patients per day.
  • Prepared bitewing, panoramic and periapical radiological images, allowing dentist to spot cavities, decay and problem areas needing treatment.

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Resume Overview

School Attended

  • CSU Channel Islands

Job Titles Held:

  • Office Manager
  • Treatment Coordinator
  • Communications Coordinator


  • Bachelor of Science

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