Experienced professional with a unique combination of technical expertise, managerial experience, business leadership, office administration, and clerical production support to lead the delivery and implementation of mission critical software systems.
Accomplishments, learned system and new software Skills Used Prepared and review reports, Sign Leases, Make Appointments Secretary/Receptionist Jones Caregiver Services - Beaumont, TX June 2012 to September 2014 Responsibilities Office Clerical Accomplishments Accomplished Knowledge in using various software systems Skills Used Set goals and deadlines for the department, Secretarial Duties, ie.
answer multi phone line system, typing, rum reports, and schedules.
Manager, Customer Service Pilot Travel Center - Orange, TX December 2008 to November 2011 Responsibilities Oversee Activities, directly related to making products and providing services.
Direct and Co-ordinate activities of businesses or departments concerned with production manage staff, co-ordinate organization's financial and budget activities to fund operation's and maximize investments, and increase efficiency.
Accomplishments Accomplished growth with the company.
Skills Used Utilized managerial skills to run department and production.
Skills used, answer multi line phone systems, schedule appointments, meet with clients, discuss options.
Timberlake Courts Apartments - Beaumont, TX
November 2010 to October 2014
Office Clerical, Porter (Maint. Help)
Office ManagerJan 2012 to Current Houdini Plumbing － Houston, TX
Experienced professional with a unique combination of technical expertise, managerial experience, business.
leadership, office administration & clerical production support to lead the delivery and implementation of mission-.
critical software systems. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Office Assistant IINov 2010 to Nov 2017 Timberlake Courts Apartments － Beaumont, TXManaged the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Leasing AssistantOct 2014 to Nov 2014 Azure Pointe － Beaumont, TX
Schedule Appointments, Prepare Move In's, & Outs.
Answer Multi Phone Line System, take Messages.
Accomplishments I had a major impact with this job as a new experience in the industry of leasing to utilize my skills and advancement in learning new techniques and systems.
Front Desk SupervisorApr 2006 to Mar 2008 Holiday Inn Midtown － Beaumont, TX Provided detailed monthly departmental reports and updates to senior management. Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives. Addressed negative customer feedback immediately. Routinely prepared and evaluated CRM reports to identify problems and areas for improvement.
Education and Training
Associates, Buisness Management2014University of Phoenix － Phoenixville, AZBuisness Management
Associates, Business Management1994Lamar University － Beaumont, TXBusiness Management
Diplome, Computer Science1992Lincoln High School － Arthur, TXComputer Science