Office Manager resume example with 2+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Diligent and detail-oriented Administrative leader with solid background overseeing and motivating staff. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies.

  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Union High School Roosevelt, UT, Expected in 05/2019 High School Diploma : - GPA :
Lifestyle Communities, Ltd. - Office Manager
Dublin, OH, 11/2014 - 10/2016
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Conducted [Timeframe] performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Managed $[Amount] office budget to handle all needs, including inventory, postage and vendor services.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Interviewed, on-boarded, developed and oversaw daily activities of [Number] clerical and administrative office personnel.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Oversaw daily functions.
  • Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
  • Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Managed inventory and purchase of supplies for office operations and [Equipment] maintenance.
  • Provided scheduling and ensured timely and effective allocation of resources and calendars.
  • Collaborated closely with [Job title] to effectively smooth and improve office operations.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed financial documentations such as expense reports and invoices.
  • Set up new files and assigned tracking numbers.
  • Updated employee paperwork and records.
  • Supported clerical needs of more than [Number] [Job title]s, including taking messages, scanning documents and routing business correspondence.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Wrote professional business correspondence.
  • Oversaw office inventory and timely reordering of supplies.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Organized software licenses and handled all system updates.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
Elior - Cashier
Castle Hayne, NC, 03/2015 - 02/2016
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answering questions and offering advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
Intercontinental Hotels Group - Housekeeping Supervisor
Fort Wainwright, AK, 05/2009 - 10/2009
  • Ordered housekeeping supplies and guest toiletries.
  • Reviewed employee performance and devised improvement plans.
  • Collaborated with front desk to respond promptly to all guest requests.
  • Supervised employees and developed training programs to ensure maximum performance.
  • Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
  • Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.
  • Scheduled team of [Number] housekeepers to maintain efficient staff levels during peak periods, including holidays.
  • Removed trash and dirty linens from room attendant carts.
  • Stocked room attendant carts with supplies.
  • Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
  • Submitted repair requests to maintenance team.
  • Increased employee loyalty and reduced turnover by implementing innovative operational practices, including reward programs.

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Resume Overview

School Attended

  • Union High School

Job Titles Held:

  • Office Manager
  • Cashier
  • Housekeeping Supervisor


  • High School Diploma

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