Office Manager resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
To put 10+ years of accounting and financial management experience to work in a corporate environment that values accuracy, efficiency and maximizing of output Adept at analyzing business processes and providing recommendations to management to improve procedures and maximize employee performance Able to prioritize and thrive in fast-paced, deadline-oriented environments Proficient at using communications skills and multicultural experience to build strong working relationships with a wide range of clientele and staff Recipient of regular performance awards for personal achievements in employee training and project management
Microsoft Word 2010; MS Excel; MS Powerpoint; Windows Vista and XP; MS Outlook; Bloomberg; and Geneva
03/2009 to 06/2011
Office Manager Lighthouse Academies Gary, IN,
  • Managed 10 staff; created and managed daily staffing schedules to meet client needs and to support operational demands and business objectives.
  • Recruited and trained staff; managed and resolved conflicts, reviewed performance and made recommendations for promotion.
  • Maintained office records, including personnel files, financial control and expenses.
  • Monitored budgets; oversaw purchasing, streamlining operations and reducing cost.
10/2006 to 03/2009
Trades Operation Specialist Advent Software Burlington, MA,
  • Led and worked collaboratively to centralize futures processing by helping to define and evolve the team's structure and workflow ahead of the target date Created and documented procedures integral in the rollout and processing of futures and options Monitored, resolved and reconciled trade exceptions daily between brokers and Wellington Managed operational risk through daily procedures and controls Provided operations support to internal and external clients locally and abroad Authorized, instructed and processed futures variation margin wires and collateral movements daily Interviewed potential candidates for temporary positions and assisted in the overall training for new members of the team Assisted senior management and other groups with time sensitive projects and assignments.
03/2005 to 10/2006
Sr. Fund Accountant and member of cash migration team Brown Brothers Harriman Buffalo, NY, India
  • successfully outsourced cash reconciliation of over 1000 daily funds to Mumbai; learned new culture and taught job duties to fund accountants in Mumbai.
  • Provided ongoing support of offshoring cash reconciliation activities and reconciled cash and assets for outsourced accounts (cont'd).
  • Improved and maintained contingency procedures and training for donor site.
  • Supported re-engineering effort of domestic-based accounting activities.
10/2004 to 10/2006
Senior Fund Accountant Global Investor Services JPMorgan Chase City, STATE,
  • Reviewed mutual funds, ensuring Net Asset Values, yields, distributions, expenses and other accounting functions were processed in accordance to guidelines prior to reporting to NASDAQ.
  • Supervised and trained 4-6 new fund accountants, emphasizing best practices for easing their transition into job responsibilities.
  • Prepared and analyzed 25-35 quarterly and annual report packages to comply with internal control and SAS70 regulations.
  • Improved efficiency by the implementation of an automated system for performing all accounting procedures, including A/R and bank reconciliation.
12/2001 to 10/2004
Fund Accountant Global Investor Services JPMorgan Chase City, STATE,
  • Performed daily fund accounting on domestic, international and derivative securities.
  • Ensured accuracy of price, trade, settlement dates, brokers, principle and commission Reconciled various accounts, reviewed reconciliations prepared by others, and promptly researched and corrected any variances Assisted in preparing audit schedules, compliance reports, N-SARs, tax returns, financial statements, and other reports Identified exceptions and problems affecting accounting records and prices, communicating same to management and assisting in their resolution Researched certain securities in Fund portfolios to ensure proper accounting treatment (such as the nature of distributions, original issue discounts and international valuations) and compliance with SEC, tax and prospectus restrictions and limitations.
Expected in
Bachelor of Science: Business Administration Human Resource Management
Pine Manor College - Boston, MA
Business Administration Human Resource Management
Expected in
Master of Business Administration:
University of Phoenix - ,
Additional Information
  • Affiliations and Awards Member of National Association of Black Accountants (NABA) Officer of the HUB Investment Club; Events Coordinator for UJIMA Professional Group at JPM Recipient of All Stars Award, several JPM Service Star Awards, JPM Service Star Certificate; JPM Extra Mile Award, and nominated for JPM Super Star Award.
accounting, bank reconciliation, Bloomberg, budgets, compliance reports, client, clients, senior management, financial control, financial statements, fund accounting, funds, futures, Geneva, MS Excel, office, MS Outlook, MS Powerpoint, Windows, Microsoft Word, personnel, promotion, purchasing, re-engineering, reporting, SAS, securities, staffing, tax, tax returns, Vista, workflow

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Resume Overview

School Attended

  • Pine Manor College
  • University of Phoenix

Job Titles Held:

  • Office Manager
  • Trades Operation Specialist
  • Sr. Fund Accountant and member of cash migration team
  • Senior Fund Accountant
  • Fund Accountant


  • Bachelor of Science
  • Master of Business Administration

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