Office Manager resume example with 8+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management. Dedicated healthcare professional with a strong understanding of clinical research protocols, data collection requirements and methodologies.

  • Budgetary Planning
  • CRM and office management software
  • Report writing
  • Banking operations
  • Data entry
  • Event coordination
  • Project management
  • Proposal writing
  • Equipment operations
  • Safety procedures
  • Culture analysis
  • Sterilization
  • Critical thinking
  • Multitasking
  • Computer skills
  • First Aid/CPR
  • Organization
Education and Training
Northeast Technology Center - Kansas Kansas, OK Expected in 05/2016 Clinical Lab : Nursing - GPA :
Colcord High School Colcord, OK Expected in 05/2014 GED : - GPA :
Dc Prep - Office Manager
Washington, DC, 01/2020 - 07/2022
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Prepared meeting agendas and recorded and transcribed minutes.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Coded and entered daily invoices with in-house accounting software.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Reviewed files and records to obtain information and respond to requests.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Supervised company transitions, system conversions and office moves.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Managed office budget to handle inventory, postage and vendor services.
  • Automated office operations, managed client correspondence and tracked records.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Amita Health - Membership Director\ Event Coordinator
Standish, MI, 11/2017 - 11/2019
  • Supported sales team members to drive growth and development.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Directed and coordinated products, services and sales activities.
  • Oversaw regional and local sales managers and staff.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Conducted market research and reported on competitors.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Gained market share in new sales performance through aggressive team training.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.
Solstice Sunglasses - Lab Technician
Orlando, FL, 05/2016 - 11/2017
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Performed daily housekeeping tasks driving efficient laboratory operations.
  • Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
  • Used pipettes and liquid handling equipment to process into finished goods.
  • Tested treated waste to verify readiness for facility.
  • Supported cleanliness and health standards to foster safe and effective sample analysis.
  • Conducted testing on products before shipment, confirming material within specified parameters.
  • Received stock from global production facilities, prioritizing for processing into storage systems.
  • Coordinated deliveries at loading dock for labs, supporting manufacturing and logistics functions.
  • Spearheaded routine maintenance on laboratory instruments, driving accurate results.
  • Interpreted daily check samples and audit results to maintain instrument integrity.
  • Inspected sifter over samples from warehouse to reduce foreign objects in packed product.
  • Picked and delivered consumables and raw material requests to support lab and manufacturing functions.
Tractor Supply - Key Holder
City, STATE, 06/2011 - 05/2014
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Partnered with store leadership team to learn and understand management processes and reports.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Opened and closed store in absence of senior managers.
  • Connected with customers to provide assistance and collect feedback to optimize operations.

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Resume Overview

School Attended

  • Northeast Technology Center - Kansas
  • Colcord High School

Job Titles Held:

  • Office Manager
  • Membership Director\ Event Coordinator
  • Lab Technician
  • Key Holder


  • Clinical Lab
  • GED

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