office manager director of finance resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Personable Office Manager with outstanding knowledge of [Area of expertise] office management. Proven improvement of office functionality through streamlining organization. Committed to detail-oriented organization and effective communication.

Experienced Office Management and Administration Professional with [Number] years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Organized and efficient [Job Title] supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Experienced Office Manager with strength in managing multiple projects simultaneously and fostering cohesive staff. Conscientious Front Office Manager with expertise in operational administration demonstrated over [Number] years of experience. Focused and detail-oriented with strong knowledge of accounting best practices for reconciliation and reporting. Adept at effectively prioritizing projects and leading staff initiatives to optimize performance. Organized simultaneous office functions and direct administrative personnel to meet needs of [Type] professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Talented Operations Manager experienced in team leadership, project management and budgeting. Looking for leadership position in [Industry] with focus on maximizing team productivity, focus and efficiency. Organized and efficient [Job Title] for corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation that increases productivity reduces labor and maintains business integrity and quality of service. Results-focused [Job Title] with proven track record in successful improvement initiatives, including policy and procedure development, efficient workflow coordination and process refinement or restructuring. Bringing proficiency in interpersonal communications and time management. Driven [Job Title] offering in-depth experience in administration of vital business projects and processes. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service.

  • Teamwork and Collaboration
  • Problem Solving and Decision Making
  • Professionalism and Strong Work Ethic
  • Planning and Organizing
  • Excellent Communication Skills
  • Cultural Understanding
  • Management and Leadership
  • Detailed Oriented
  • Bilingual (English/Spanish)
  • Time Management
  • Adaptability
  • Perseverance and Motivation
  • Personal and Professional Integrity
  • Result Oriented
University Of Havana Havana, Cuba, Expected in 07/1993 Bachelor of Science : Pharmacy - GPA :
National School Of Technology Miami, FL, Expected in 1998 Associate's Degree : Pharmacy - GPA :
Work History
American Plant Maintenance Llc - Office Manager & Director of Finance
Indianapolis, IN, 11/2010 - 11/2020
  • Earned promotion as the organization grew and challenged to manage increasing workload, tight deadlines and strict regulation.
  • Worked directly with CEO providing and analyzing special reports; summarizing information to evaluate and discuss the overall company performance.
  • Managed daily office operations and handled any issues. Excelled in implementing strategies resulting in cash flow improvement and greater productivity and personnel performance. Ensured a smooth and steady company grow (company revenue double in the last 10 years).
  • Implemented and led weekly meetings with Senior Management Team to work proactively in any arising issue or trend that would affect company compliance, quality of service and/or billing readiness.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Managed accounts payable and receivable and developed [Timeframe] budgets.
  • Compiled financial reports pertaining to cash receipts, expenditures, accounts payable and receivable and profits and losses.
  • Performed cost reduction research and handled accounts payable and receivable.
  • Devised and implemented standard operating procedures, training program, and office management systems, including inventory management, financial management, and human resource management; actualized processes to successfully fulfill sales via phone, in store, and consignment.
  • Administered financial management functions, including medical billing and collections, marketing and operational budgets.
  • Managed Software implementation for , increasing office productivity and streamlining workload.
Colliers International - Billing Specialist
Sacramento, CA, 04/2000 - 11/2010

Significantly enhance Significantly enhance efficiency of healthcare organization through leadership role in billing department.

  • Accountable for full range of billing functions, reviewing and verifying documentation prior to processing. Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments. Collaborated with associates from other company departments to investigate and resolve billing issues. Submit electronic and manual claims according to company policy. Record and track payments in computer database and maintain comprehensive files. Executed required computer system updates for entire facility and provide basic software / hardware troubleshooting support. Train, mentor, and monitor efforts of new billing staff.
  • Augmented departmental productivity 60%, achieving 90% recovery on overdue bills.
  • Devised and implemented improvements in claim processing and payment tracking. Follow up promptly to ensure timely resolution of past due invoices and maintain healthy cash flow.
  • Responsible for reviewing and keeping updated licenses, accreditations, liability insurance, OIG Report and agency contracts. Coordinate office staff trainings and continuous education. Process and submit quarterly and annual Medicare Cost report.
Konik Instruments, Inc. - Administrative and Marketing Assistant
City, STATE, 05/1994 - 04/2000

Instrumental in success of specialty equipment manufacturer via service in key Administrative and Marketing role..

Provided high-level administrative support throughout the organization as needed to accomplish stated objectives. Assisted with event planning and scheduling procedures. Developed promotional materials for distribution to current and prospective clients. Systemized and managed files and databases containing organizational and client information.

  • Collaborated with Marketing Team to help create brochures and other marketing materials as well as technical Information sheet for clients.
  • Partnered with colleagues in Spain and South America Offices to provide essential technical support to customers.
  • Planned and executed company events is Miami, Spain, Argentina, Brazil and Chile. Developed and executed company cohesive, edifying presentation at annual company meetings. Increased brand awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Maintained complete database of all files, contacts and project materials.
  • Managed efficient workflow between staff by effectively coordinating documents, communication and creative materials.
  • Worked with marketing teams to create, deploy and optimize effective campaigns for [Industry] clients.
  • Proofread all marketing collateral ahead of printing to eliminate errors.
  • Created professional business correspondence, spreadsheets and presentations.
  • Provided confidential administrative assistance to [Number] executives.
  • Provided key administrative assistance to senior management.
  • Boosted [Job title] productivity by offering skilled administrative assistance and client support.
  • Supported office and field workers with expert administrative assistance, including fielding phone calls, scheduling appointments and processing mail.

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Resume Overview

School Attended

  • University Of Havana
  • National School Of Technology

Job Titles Held:

  • Office Manager & Director of Finance
  • Billing Specialist
  • Administrative and Marketing Assistant


  • Bachelor of Science
  • Associate's Degree

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