Administrative Assistant who is an engaging, patient, and empathetic customer service professional with over 18+ years of experience providing excellent interpersonal skills with the ability to relate well to all people on all levels. Great point person for clients, customers, vendors, equipment and service providers. Multi-tasking abilities and efficiency-focused. A great communicator who seeks to achieve a positive outcome in all aspects of the job or task at hand. I am reliable and love contributing to a company that has a strong work ethic and positive values and integrity. I thrive best in a company environment that has structure and clear communication.
Skills
Word Perfect
Perfect Practice
DENARI System
Hootsuite Platform
EPICOR System
Salesforce
QuickBooks Online with Payroll
POS Square, Apple Pay, and PayPal
Practice Fusion
Multi-line Phone Systems
Strong interpersonal & communication skills
Microsoft Office
Problem-solving thinking
Leadership and accountability
Observant with meticulous attention to detail
Organizational skills
Invoicing and billing
Data entry
Event coordination
Education and Training
East Central High SchoolTulsa, OKExpected in 05/2002 ā āHigh School Diploma: - GPA:
Experience
Maximus, Inc. - Office Manager Houston, TX, 11/2018 - 03/2020
Opening and closing duties.
Receives and greets all appointments and walk-ins.
Answer calls received into the office for both businesses, close the call with the selling of the appointment or product if possible, assist the patient with cannabis knowledge such as dosing and consumption.
Go over pricing and what is needed to file along with the time frame on licensing.
Assist Patients in filling out intake papers, Patient charting, patient rooming and prescreening along with full assistance filing of Recommendations to the OMMAs website and troubleshooting with patients on any rejections.
I assist the Patient from check-in to check-out while executing all aspects of the job (Opening Manager-Receptionist/Administrative Assistant-Cannabis Coordinator-AR/AP-Closing Manager).
I also produce and come up with creative content to generate new sources of income for the business.
Assist the Owner in day to day operations.
Filing Patient charts, Point of Sale system knowledge on Square, Apple Pay, and PayPal.
Manage the staff schedules and time-off requests, obtain office supplies and groceries for office, clean and maintain the facility along with financial responsibilities.
Responsible for managing social media and other business websites as to content and function.
Self-taught QuickBooks Online to use for sales and data entry to maintain accurate income records and most recently learned the Payroll function.
Enhances trial proceedings by organizing evidence; preparing exhibits; scheduling witnesses; ensuring that witnesses are ready when needed; taking courtroom notes.
Assist/fill in for the receptionist and operate a multi-line phone system transferring calls to the appropriate area/attorney or legal assistant.
Setting appointments for clients and scheduling mediations.
I prepared decrees, child support computations, Agreed on Orders, and many other domestic-related documents every day.
Keeps cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney.
Helps develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports.
Keeps clients informed by maintaining contact, communicating case progress.
Maintains case costs by verifying outstanding balances with attorney, clients, and providers.
Supports case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review.
Honors
I am a Camp Fire WoHeLo Recipient (Equivalent to an Eagle Scout Honor) This is the highest and most prestigious award that is earned in the organization. I started with the organization at age 5 and worked towards earning my WoHeLo in 2002.
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