LiveCareer-Resume

office manager resume example with 10 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

25 years of Customer Service, 5 Years of Business Management, Exceptional Inter Personal Skills, Benefits Administration

Dynamic Office Manager with ten years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

Skills
  • Office supplies ordering
  • Office equipment operation
  • Office management expertise
  • Standard office practices
  • Commanding officer advisement
  • Excellent managerial techniques
  • Proficient in Microsoft Office
  • Expert in MS Office Suite
  • Skilled in MS Office
  • Skilled manager
  • Office administration work
  • Overseeing office activities
Education and Training
Apopka High School Apopka, FL Expected in 06/1983 High School Diploma : - GPA :
Seminole State College of Florida Sanford, FL Expected in : Advanced Composition - GPA :
Experience
Md Anderson - Office Manager
League City, TX, 10/2002 - 11/2007
  • Trained four new employees each quarter in procedures and policies in order to maximize team performance.
  • Cross-trained staff members, resulting in 98% increase in customer satisfaction ratings.
  • Met or exceeded revenue objectives by promoting bulletins to customers during service, account and sales follow-up calls.
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Interviewed, on-boarded, developed and oversaw daily activities of 7 clerical and administrative office personnel.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Managed $1000.00 office budget to handle all needs, including inventory, postage and vendor services.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Saved time, spearheading special projects through effective emergency resolution.
  • Trained four employees on best practices and protocol while managing teams to ensure optimal productivity.
Amount - Executive Assistant
Los Angeles, CA, 04/2013 - 05/2016
  • Represented Director to executive clients, VIPs, investors and board members.
  • Served as point of contact for data acquisition and research.
  • Served as Executive Assistant to Director, Manager and bed placement team, providing high-level support on broad range of business initiatives.
  • Coordinated meeting and event logistics for senior management, including executives and board of directors.
  • Collaborated with senior leadership to support new projects including goal setting and boosting employee morale.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Maintained professional administrative discretion.
  • Handled and distributed all incoming and outgoing mail for three-member executive team.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
Cvr Energy Inc. - Human Resources Assistant
Winfield, KS, 11/2017 - 08/2018
  • Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping.
  • Updated new employee packages, training materials, benefits and announcements.
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Sorted job applications, vetted candidates and recommended individuals for key positions.
  • Developed and maintained documentation for new hires, training materials and benefits.
  • Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
  • Provided director with monthly, quarterly and weekly reports.
BriovaRX Infusion Company - Lead Assistant
City, STATE, 08/2018 - 09/2019
  • Monitored work to enforce deadlines and support team.
  • Coordinated and oversaw administrative assistant tasks.
  • Collaborated with Manager to support improvement initiatives.
  • Communicated regularly with supervisors to update on subscriber files.
Activities and Honors

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Resume Overview

School Attended

  • Apopka High School
  • Seminole State College of Florida

Job Titles Held:

  • Office Manager
  • Executive Assistant
  • Human Resources Assistant
  • Lead Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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