office manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Seasoned Server / Cocktail Server with outstanding resourcefulness and creative problem-solving abilities. Versed in customer, employee, and management communications with innate relationship and rapport cultivating strengths. Senior Operations Administrator with 16+ years of Home Health Care field experience. Detail-oriented, organized, and highly resourceful with strong decision-making and problem-solving abilities.


    1)Work Area Maintenance. 2)Customer Service. 3) Multi-Tasking. 4)Building Relationships With Customers.

  • 5)Cash Handling
  • 6)Beverage expertise
  • 7)Beverage tray carrying
  • 8)Tableside service
  • 9)Bar terminology expertise
  • 10)Payment collection
  • 11)High-volume Night Club
Work History
05/2017 to 06/2020
Office Manager Medstar Health Bethesda, MD,

Created and finalized contracts for Vehicle Purchases and Parts Purchases deals with customers.

Provided complete meeting support, including materials preparation and notes or minute taking.3

Handled all incoming business and client requests for information.

Prepared vendor invoices and processed incoming payments.

Maintained office supplies inventory by checking stock and ordering new supplies as needed.

Interacted with customers professionally by phone, email or letter.

  • Recruited and hired qualified candidates for vacant and new positions
  • Solved problems timely and effectively, ensuring customer satisfaction
09/2012 to 05/2017
Private Nanny Bright Horizons Family Solutons Reading, PA,

Taught children everyday skills, including tying shoes, dressing, potty training, basic math, and language.

Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

The maintained and updated list of emergency contact information and the child's health information to act quickly if emergencies occur.

Offered positive and nurturing environments to support child social and emotional growth.

Played games and read books to young children, limiting TV and mobile device time.

Prepared bite-sized snacks and carefully watched young children eat to prevent choking.

Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.

Led indoor and outdoor activities and steered children away from dangers.

Monitored schedules to maintain sleeping, eating and school schedules for children.

Performed light housekeeping duties, such as dusting, mopping and cleaning to keep household efficient and neat.

Communicated with children at age-appropriate levels to encourage understanding and foster relationships.

Facilitated relationships with children and parents by developing caring and structured home environments.

Involved children in caring for household pets and chores.

Prepared tasty, healthy meals for family of four each day to encourage good eating habits.

  • Prepared tasty, healthy meals for family of 4 each Dinner 5x week to encourage good eating habits
  • Supported children's educational progress by reviewing completed homework, quizzing on m
  • Sup
07/2001 to 03/2012
In Home Caregiver 99 Restaurants Walpole, MA,

Wiped down all equipment with proper cleaning products after each patient's transport to reduce instances of infection.

Offered support for clients' mental and emotional needs to enhance physical outcomes and overall happiness.

Provided patients and families instruction in preparing healthy meals, independent t living adaptation to disability or illness.

  • Facilitate independence ed disabled clients in any way necessary to and well-being .Assist

Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.

Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Assisted with general household activities, such as cooking, meal preparation and grocery shopping.

Checked vital signs three times daily and recorded results in logbook. Contacted designated family member regarding any patient health concerns or behavioral changes.

08/1995 to 04/2001
Server Trainer Dennys Corp. City, STATE,
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages
  • Trained incoming staff on restaurant's practices, culture, and procedures to maximize job satisfaction and productivity
  • Maintained high standards of food quality by reviewing shipments, overseeing the preparation and monitoring food safety
  • Provided continuous evaluation and feedback to server employees
  • Trained new team members on restaurant procedures, menu items and performance strategies
  • Managed food resources, memorized orders and coordinated service in 50
  • -table restaurant
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
Expected in 06/1982 to to
High School Diploma:
United Township High School - East Moline, IL,

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Resume Overview

School Attended

  • United Township High School

Job Titles Held:

  • Office Manager
  • Private Nanny
  • In Home Caregiver
  • Server Trainer


  • High School Diploma

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