office manager resume example with 8 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Experienced Office Manager and administration professional with years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Skills
CRM and office management software
Event coordination
Invoicing and billing
Customer relations
Scheduling and calendar management
Training and coaching
Report writing
File and data retrieval systems
Data entry
Issue and conflict resolution
Experience
Office Manager, 10/2019 to Current Koch Industries, Inc. – Brewton, AL,
Oversee receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Managed office inventory and placed new supply orders.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Implemented and maintained company protocols to facilitate smooth daily activities.
Reviewed files and records to obtain information and respond to requests.
Used judgment and initiative in handling confidential matters and requests.
Administered payroll and maintained proper documentation of employee personnel.
Interpreted and communicated work procedures and company policies to staff.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Managed and prepared daily bank deposits.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Processed financial documents, contracts, expense reports and invoices.
Monitored office inventory to maintain supply levels.
Managed and controlled office supply inventory to secure timely ordering or requisition of depleted or low-level stock.
Attended and participated in continuing educational programs to optimize job performance.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Delivered administrative support by conducting research, preparing reports and handling information requests.
Established and maintained filing systems to support office personnel.
Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
Filtered emails based on importance and escalated issues to leadership.
Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
Explained company personnel policies, benefits and procedures to employees or job applicants.
Created memos, letters and other documents, fostering internal and external communication.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Directed customer communication to appropriate department personnel.
Tracked and submitted employee timesheets to prepare for payroll processing.
Provided secretarial and office management support while building cooperative working relationships.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Coordinated appointments, meetings and conferences.
Responded effectively to sensitive inquiries or complaints.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Inventoried and ordered supplies for office.
Maintained accurate department and customer records.
Scheduled appointments, meetings and events for management staff.
Composed correspondence, reports and meeting notes.
Prepared and prioritized calendars and correspondence.
Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Answered phones to direct callers, schedule appointments and provide general office information.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Received and routed incoming calls and correspondence to promote timely communication.
Answered and routed telephone calls and took messages.
Obtained scanned records and uploaded to database.
Delivered exceptional customer service through direct communication with clients and team members.
Oversaw office inventory and timely reordering of supplies.
Assisted with payroll preparation and entered data into cumulative payroll document.
Managed incoming and outgoing mail, filing and meeting coordination.
Automated office operations by managing internal and external customer correspondence, record tracking and data communications.
Organized training, client meetings, team meetings and events.
Met incoming guests and clients, offering immediate assistance.
Responded to inquiries via email, telephone and social media platforms.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Drafted agendas, meeting notes and other documents to enhance collaborative process.
Set up workshops and meetings by scheduling conference rooms, coordinating catering and preparing supplies.
Prepared weekly certified payroll reports by processing timecards for paychecks.
Screened applicant resumes to coordinate both phone and in-person interviews.
Communicated with customers via email and telephone to respond to inquiries, direct calls to proper personnel and confirm deliveries.
Scanned physical documents and uploaded to encrypted databases for digital maintenance.
Routed agreements, contracts and invoices through appropriate signature process.
Used computer or voice recorder to compose and transcribe notes and meeting minutes.
Directed internal and external calls, emails and faxes to designated departments.
Screened visitors and issued badges to maintain safety and security of premises.
Prepared payroll documents and maintained databases for financial offices.
Reconciled vendor statements, handling payment complaints or discrepancies.
Maintained appointment and event calendars for executives and department heads.
Inventoried and ordered supplies to maintain consistent access to required items.
Checked stock to determine inventory levels and maintain office supply products.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Generated office correspondence and reports.
Monitored schedules and calendar obligations for executives.
Scheduled appointments and events and coordinated venue space and catering services.
Directed clients and guests to correct departments, rooms and staff members.
Assisted with basic accounting functions by reconciling petty cash and expense receipts.
Processed incoming mail and packages and placed envelopes in bins for employees.
Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Coordinated employee recruitment, performance evaluation and termination activities.
Recruiter, 02/2015 to 03/2019 Beth Israel Lahey Health – Boston, MA,
Explained job duties, compensation and benefits to potential candidates.
Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Facilitated job application processes for qualified candidates.
Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
Created and maintained positive relationships with hiring managers and HR business partners.
Compiled data from personnel records and prepared reports on candidate performance and qualifications.
Provided hiring status updates to HR and managers for comprehensive oversight.
Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
Analyzed employment-related data and prepared substantive reports.
Informed applicants of duties and responsibilities, compensation and benefits.
Scheduled and conducted new employee on-boarding.
Reviewed employment applications to match applicants with job requirements.
Conducted exit interviews and completed employment termination paperwork.
Designed, evaluated or recommended changes to forms or reports.
Education and Training
: Business Management, Expected in to Community College of Philadelphia - Philadelphia, PA GPA:
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