LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Office Manager
Please provide a type of job or location to search!
SEARCH

Office Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
SO
OFFICE MANAGER
Summary

Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees.

Detailed Assistant Store Manager well-known for creating eye-catching merchandise displays which boosted revenue. Reliable and dedicated with excellent interpersonal skills.

Pragmatic Assistant Store Manager delivering exemplary sales and marketing skills. Effective in working with peers, sales associates and upper management.

Talented Office Manager with analytical and driven approach to continuous improvement. Support store leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.

Skills
  • Stock management
  • Sales strategies
  • Records maintenance
  • Sales techniques
  • Merchandising
  • Issue resolution
  • Customer relations
  • Leadership development
  • Customer outreach
  • Creating marketing plans
  • Creating store processes
  • Basic clerical knowledge
  • Flexible schedule
  • Cheerful and energy
  • Dedicated team player
  • Detail-oriented
  • Team leadership
  • Positive outlook
  • Inventory control
  • Reliable and dependable
  • Excellent time management
  • Barcode scanning
  • Employee scheduling
  • Organized
  • Shift checklists
  • Proficient in MS Office
  • Employee training
  • Approachable
  • Loss prevention
  • Perfect attendance record
  • Cash handling accuracy
  • Strong communication skills
  • Time management
  • Personnel training and development
  • Excellent multi-tasker
Experience
Company Name | City, StateOffice Manager01/2015 - 07/2020
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Managed $2500 office budget to handle all needs, including inventory, postage and vendor services.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Interviewed, on-boarded, developed and oversaw daily activities of 4 clerical and administrative office personnel.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Supervised loan office with 3 employees, consistently cultivating productive and positive work atmosphere.
  • Managed daily operations within loan office by supporting continuous delivery of excellent services and care.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Oversaw daily functions.
  • Updated employee paperwork and records.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Greeted visitors promptly and directed to correct locations.
  • Ensured that all operations met federal and state laws.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Served as main point of contact for outside vendors.
  • Generated financial reports for management review.
Company Name | City, StateFront Desk Agent02/2010 - 06/2019
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
  • Maintained smooth operations by correctly assigning rooms and coordinating efficient guest check-ins and check-outs.
  • Monitored reservations to track incoming parties and special events.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Stayed current on local attractions and special events to help guests with entertainment options.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Posted charges, updated accounts and issued bills to departing guests.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Responded to inquiries and room requests made online, by phone or email.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Company Name | City, StateAssistant Store Manager04/2012 - 04/2013
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Mentored team on effective upselling and cross-selling techniques.
  • Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
  • Minimized waste through expense tracking and effective cost control strategies.
Education and Training
Troup High School | City, StateHigh School Diploma05/1994
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Troup High School

Job Titles Held:

  • Office Manager
  • Front Desk Agent
  • Assistant Store Manager

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Office-Supervisor/Business-Office-Manager-resume-sample

Office Supervisor/Business Office Manager

Aurora, Illinois

Office-Administrator/Medical-Office-Manager-resume-sample

Office Administrator/Medical Office Manager

Dover, New Jersey

Office-Manager-resume-sample

Office Manager

Canton, Georgia

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.