office manager controller principal resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Multitasking Office Manager with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives which minimize labor, increase productivity and maintain quality in all aspects of administrative support.

  • Office reception
  • Office supplies ordering
  • Office management expertise
  • Office equipment operation
  • Front Office Management Certified
  • Office administration work
  • Proficient in Microsoft Office
  • Office inventory management
  • Front office management
  • Project management
  • Finance tracking
  • Forecasting
  • Budget development
  • Month-end accounting
  • Reporting
  • AP and AR operations
  • Payroll
  • Billing and reconciliation
  • Inventory auditing
  • Payment collection
Office Manager/Controller Principal, 12/2019 to Current
MastecJackson, MS,
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Interviewed, on-boarded, developed and oversaw daily activities of 14 clerical and administrative office personnel.
  • Conducted monthly performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Supported General Managers with smooth and efficient clerical support.
  • Performed daily accounting functions like tracking expenses, readying deposits and preparing payments.
  • Oversaw full accounting cycle, including compiling and analyzing data, posting and adjusting journal and ledger entries, preparing financial statements and reports and closing books.
  • Assessed accounting accuracy, performing daily cash functions including A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations, and bank, credit card and petty cash reconciliations.
  • Set up and tested audio-visual system, troubleshooting and resolving issues prior to event.
Assistant Vice President of Operations, 08/2016 to 11/2019
Abbott LaboratoriesTroy, OH,
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Consistently met company and department objectives within budget and time constraints.
  • Led and managed projects to support logistics efforts and plans.
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Reviewed profit and loss statements and metrics to identify trends and opportunities.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
  • Created and enforced policies and procedures for entire logistics team.
Fleet Manager, 03/2014 to 08/2016
WheelsCity, STATE,
  • Secured optimal employee performance by managing reward and disciplinary programs.
  • Optimized fleet consistency by painting all on-road vehicles uniformly.
  • Mentored drivers and encouraged employees to effectively manage time, resulting in optimal mileage performance.
  • Supported senior leadership during executive decision-making processes by documenting equipment transfers and sales details.
  • Supervised employees to ensure optimal productivity in all job tasks and duties.
  • Minimized expense spending by procuring entire equipment inventory to ensure optimal cost savings.
  • Diminished workflow downtime by managing minimum and maximum volume process to ensure equipment inventory met demand.
  • Aided senior leadership by generating daily reports to recommend corrective actions and improvements.
  • Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.
  • Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.
  • Conducted bi-monthly safety meetings to share best practices that deterred operational risks.
  • Recommended efficiency improvements through thorough analysis to reduce costs.
  • Coordinated payroll, manpower projection and data entry while scheduling staff, overtime and vacation hours to optimize productivity.
  • Communicated in a positive manner at all times with staff, including upper management and drivers to promote the building of lasting relationships.
Procurement Specialist, 01/2012 to 02/2014
  • Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
  • Processed completed and signed title documents through electronic vehicle registration program and maintained expert knowledge of computerized systems.
  • Gathered, input and analyzed data to evaluate trends and make proactive adjustments to policies.
  • Added new vendors and products into the system and keyed in special shipping codes when needed.
Education and Training
High School Diploma: , Expected in
Fenton High School - Bensenville,

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Resume Overview

School Attended

  • Fenton High School

Job Titles Held:

  • Office Manager/Controller Principal
  • Assistant Vice President of Operations
  • Fleet Manager
  • Procurement Specialist


  • High School Diploma

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