Office Manager Chiropractic Assistant resume example with 4 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, sales, financial tracking, customer relationship management and training. Professionally coordinates files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.
Skills
Excellent communication skills
Sales operations
Organization
Training & Development
Medical billing and collections
Billing dispute resolution
Business development understanding
Microsoft Office expertise
Project management abilities
Experience
Office Manager/Chiropractic Assistant, 05/2020 to 11/2021 Ferguson – Medford, NY,
Greeted visitors or callers daily to handle questions.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Collected payments, issued receipts and updated accounts to reflect new balances.
Made orders for new office supplies based on demand and budgetary restraints.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Trained front desk receptionist to enthusiastically greet and assist incoming patients.
Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
Completed and submitted appeals for denied claims.
Reviewed claims for coding accuracy.
Coordinated communications between patients, billing personnel and insurance carriers.
Contacted insurance providers to verify insurance information and obtain billing authorization.
Oversaw medical coding, charge entry, claims, and daily operations of billing department.
Used software system to manage provider schedules and keep calendar organized practice.
Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Initiated training and education programs for supporting healthcare staff.
Receptionist/Office Assistant, 12/2019 to 05/2020 Leslie's Pool Supplies – Pleasant Hill, CA,
Answered and directed incoming calls using multi-line telephone system.
Entered insurance, demographics and health history into patient database.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Straightened up waiting room to maintain neat and organized space.
Informed patients of financial responsibilities prior to rendering services.
Trained new staff on office procedures, insurance processes and medical terminology.
Educated patients about medications, procedures and physician's instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Adhered to HIPAA requirements to safeguard patient confidentiality.
Lead Sales Associate, 01/2019 to 12/2019 Do It Best Corp – Sikeston, MO,
Opened and closed using daily procedures, counting cash drawer, maintained retail store presentation, replenished merchandise, maintained a clean store.
Checked store shelves and restocked products from inventory in back room.
Greeted customers warmly at store entrance and offered assistance with finding needed items.
Trained and developed new team members to improve product knowledge and selling abilities.
Managed cash register operations using POS system and processed sales and returns.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Worked with fellow sales team members to achieve group targets.
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