Office Manager Chiropractic Assistant resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, sales, financial tracking, customer relationship management and training. Professionally coordinates files, correspondence and resources to boost productivity and facilitate operations. Skilled in general office processes and optimization strategies.

  • Excellent communication skills
  • Sales operations
  • Organization
  • Training & Development
  • Medical billing and collections
  • Billing dispute resolution
  • Business development understanding
  • Microsoft Office expertise
  • Project management abilities
Office Manager/Chiropractic Assistant, 05/2020 to 11/2021
FergusonMedford, NY,
  • Greeted visitors or callers daily to handle questions.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Trained front desk receptionist to enthusiastically greet and assist incoming patients.
  • Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
  • Completed and submitted appeals for denied claims.
  • Reviewed claims for coding accuracy.
  • Coordinated communications between patients, billing personnel and insurance carriers.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Oversaw medical coding, charge entry, claims, and daily operations of billing department.
  • Used software system to manage provider schedules and keep calendar organized practice.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Initiated training and education programs for supporting healthcare staff.
Receptionist/Office Assistant, 12/2019 to 05/2020
Leslie's Pool SuppliesPleasant Hill, CA,
  • Answered and directed incoming calls using multi-line telephone system.
  • Entered insurance, demographics and health history into patient database.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted each patient pleasantly and offered desk sheet for easy sign-in.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Straightened up waiting room to maintain neat and organized space.
  • Informed patients of financial responsibilities prior to rendering services.
  • Trained new staff on office procedures, insurance processes and medical terminology.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
Lead Sales Associate, 01/2019 to 12/2019
Do It Best CorpSikeston, MO,
  • Opened and closed using daily procedures, counting cash drawer, maintained retail store presentation, replenished merchandise, maintained a clean store.
  • Checked store shelves and restocked products from inventory in back room.
  • Greeted customers warmly at store entrance and offered assistance with finding needed items.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Managed cash register operations using POS system and processed sales and returns.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Worked with fellow sales team members to achieve group targets.
Merchandise Manager, 10/2018 to 01/2019
Hair CutteryGlen Mills, PA,
  • Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
  • Maintained records of inventory stock and shrinkage by conducting product audits every week.
  • Monitored weekly, monthly and quarterly achievement goals.
  • Managed team of employees, daily progress reports and overall project planning.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Prioritized and organized tasks to efficiently accomplish merchandise and sales goals.
  • Opened facility daily and prepared areas for service.
  • Led team of 6 in sales and service operations.
  • Counted and balanced registers.
Salon Manager, 07/2018 to 11/2018
Agri Beef Co.Nyssa, OR,
  • Prepared for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Greeted clients, showed tanning facilities and educated on usage.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Utilized Twitter, Facebook and Instagram to promote products, services and content.
  • Used cash registers to handle cash and credit card transactions, money and receipts.
  • Cleaned and sanitized tanning beds and rooms.
Office Manager, 09/2017 to 07/2018
Lucas Ear Center AudiologyCity, STATE,
  • Opened facility daily and prepared areas for service.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
  • Consulted with clinicians to develop business strategy.
  • Maintained clinical documentation of patient treatments.
  • Educated patients on hearing aids and assistive devices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies.
Education and Training
Bachelor of Science: Business Administration, Expected in 10/2022
Indiana Wesleyan University - Marion, IN,
  • Major in Healthcare Administration
Associate of Science: Liberal Arts And General Studies, Expected in 09/2020
Indiana Wesleyan University - Marion, IN
: , Expected in
Oakland University - Rochester, MI
High School Diploma: , Expected in 05/2016
DaudeHowell Highschool - Howell, MI,

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Indiana Wesleyan University
  • Indiana Wesleyan University
  • Oakland University
  • DaudeHowell Highschool

Job Titles Held:

  • Office Manager/Chiropractic Assistant
  • Receptionist/Office Assistant
  • Lead Sales Associate
  • Merchandise Manager
  • Salon Manager
  • Office Manager


  • Bachelor of Science
  • Associate of Science
  • Some College (No Degree)
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: