Office Manager Resume Example Walsemann Chiropractic Life Center PA

OFFICE MANAGER

Summary

Dedicated, Meticulous and Seasoned Office Manager with over Seven years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals.

Flexible and focused team player with unique skillset to streamline operations from within.

Poised in working effectively with cross-functional teams in ensuring operational and service excellence.

Detail-oriented in meticulously maintaining records.

Flexible and focused team player with expertise in recent version of ChiroTouch Software and Customer Service.

Skills

ChiroTouch Office Management Software
Customer service orientation
Ability to prioritize
Detail-oriented

Scheduling and calendar management
Invoicing and billing
Data entry
Reception

Experience

Office Manager
Claremont, NHWalsemann Chiropractic Life Center PA/Mar 2013 to Current

Trained and mentored chiropractic staff members in company policies, daily task execution and industry best practices.
Oversaw daily activities of four to six chiropractic employees and one administrative office personnel.
Managed Doctor's renewals, including Medical Insurance provider status, CAQH, , license renewal , update educational credits.
Automated office operations, making appointments, managing patient correspondence, record tracking and data communications in database and case management software.
Handle all supply needs, including inventory, postage and vendor services.
Automated office operations to manage client correspondence, record tracking and data communications.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Generated financial reports for management review.
Handled all system updates. with ChiroTouch Software and communicated with Company IT Company (Esscore Electronics).
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Liaised with customers, addressed inquiries, handled medical records requests and answer billing questions to provide outstanding customer care.
Enhanced customer satisfaction ratings by resolving account issues efficiently.
Ensured that all operations met HIPAA and PHI laws.
Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable.
Oversaw all day-to-done Chiropractic office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Used ChiroTouch software to process patient payments and update accounts.

Residential Cleaner
Goshen, NHSelf Employed/Apr 2007 to Mar 2013

Completed more than SIX to Eight different Bi-weekly homes and commercial cleaning jobs ; also including one time cleaning requests while maintaining 100% satisfaction rating from customers.
Provided deep cleaning services for areas in need of additional sanitation.
Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.
Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases.
Assessed functionality of home maintenance and report findings for repairs when needed.
Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.

Kitchen Manager/Waitstaff
New London, NHMacKenna's Restaurant/May 1994 to Jun 2007

Interviewed, hired, and supervised back of house staff.
Trained employees on correct cooking techniques, safety standards and performance strategies.
Coordinated preparation of customer meals and monitored food handling for safety purposes.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
Scheduled over Seven employees by assigning shifts.

Education and Training

Some College (No Degree): Certified Medical AssistantNHTI Claremont (1992-1993))Claremont, NH

Additional Information

Unity School-board Member: 2018 to Currently

2003 to 2015

Unity Planning Board Member: 2018 to Current

Unity Zoning Board Member: 2018 to Current

Memberships: Moose International 2006 to current (Newport)

Foresters 2016 to current

At the Forester Club- With the Women committee, I ran a monthly Breakfast To support YMCA Summer Camp (Yearly Donation)

I ran a stand at the local Farmer's Market in Claremont and Newport NH; Sold Homemade canning goods such as assorted jams, pickles, relish and garden vegetables and homemade baked goods From: 2007 to 2011

Resume Overview

Companies Worked For:

Walsemann Chiropractic Life Center PA
Self Employed
MacKenna's Restaurant

School Attended

NHTI Claremont (1992-1993))

Job Titles Held:

Office Manager
Residential Cleaner
Kitchen Manager/Waitstaff

Degrees

Some College (No Degree) : Certified Medical Assistant

Office Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes