Office Manager Resume Example N2publishing Inc.

OFFICE MANAGER

Summary

Hardworking with exceptional track record of reliable attendance and high-quality work. Strong collaboration skills to thrive in fast-paced, high-stress environments. I am passionate about what I do and enjoy working along side others as a team and building a successful company!

Skills

Safety and compliance
Customer service experience
Safety understanding
Group environments
Dependable independent worker
Employee productivity reports

Exceptional problem solver
Construction health and safety
Financial management and reporting
Friendly and hardworking
Team player
Strong communication skills

Experience

Office Manager
Dacula, GAN2Publishing Inc. /Sep 2011 to Apr 2016

Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Automated office operations to manage client correspondence, record tracking and data communications.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Oversaw office financial management, including AP/AR and payroll administration.
Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Scheduled patients to foster effective resource allocation.
Boosted revenue, utilizing highly proficient collection methods while adhering to regulatory compliance protocol.
Provided scheduling and ensured timely and effective allocation of resources and calendars.
Developed and administered department budgets.
Increased office organization by developing more efficient filing system and customer database protocols.
Liaised directly with customers to meet needs and maintain satisfaction.
Promoted efficient and open communication by preparing collateral for team and client meetings, taking notes and distributing information to relevant stakeholders.
Monitored office inventory to maintain adequate supply levels and order products.
Saved costs by soliciting vendor quotes to ensure optimal material purchase pricing.
Developed and actualized plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
Oversaw daily functions.
Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Completed billing, collections and reporting duties on daily basis.
Oversaw office inventory and timely reordering of supplies.
Updated employee paperwork and records.
Managed conference calls by documenting participant details and preparing audio recordings for future reference.
Managed office inventory by maintaining documentation of stock.

Director of Food Ministry
Dawsonville, GAThe Church At War Hill /

Monitored multiple databases to keep track of all company inventory.
Tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review [Timeframe].
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Acknowledged customer issues and resolved their problems quickly and efficiently.

•Assisted clients in understanding their available options and helped them select the right service plans for their needs.

•Developed and implemented tailored service plans to the needs of particular clients.

•Effectively communicated with other employees and upper management to ensure complete care of customers.

•Evaluated the customers' needs and provided service options to meet their requirements.

•Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.

•Greeted customers and offered them assistance where possible.

•Identified prospective customers through use of business directories, conferences, trade shows and by following existing clients' leads.

•We started a grocery store to help the community that was in need.

•I managed all of the employees and our sales.

•I organized and conducted different events to help with donations that were needed.

•I went out and talked to different businesses to help get sponsorships.

Project Administrator
Alpharetta, GAWheeler Service Inc./May 2016 to Dec 2019

Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Recorded supplies, parts, equipment and employee work hours for every job.
Maintained high standards of safety, productivity and quality for every job.
Managed team member schedules and individual assignments for work crew.
Supervised material usage and contractor hours to keep projects in line with budgets.
Supported budget and project goals by keeping balanced inventory.
Reported to supervisors weekly regarding project progress, site problems and labor status.
Complied with federal and company regulations to ensure that all job sites maintained high level of safety.
Reviewed plans, draws, contracts, and other documents to ensure accuracy, clarity, and quality.
Answer/direct incoming calls and take messages as necessary.
Maintain job site filing.
Assisted Project Managers in accounting and maintenance of cost reports.
Set up Vendor accounts.
Assisted in processing weekly payroll.
Assembled monthly Pay Request to owners. Utilized AIA billing documents according to contract documents.
Process monthly billing from Subcontractors.
Scheduled and keep track of office equipment and vehicle maintenance as necessary.
Maintain office supplies.
Obtained all documents required for project start up.
Ensured contracts, insurance, and required bonds are current and received prior to subcontractor starting any work.
Entered all project invoices in Sage Paperless on a daily basis.
Set-up all rental equipment prior to job start.
Collected all required closeout documents.
Tracked and entered all American Express receipts and fuel card receipts of Project Managers and Superintendents.
Tracked all of Superintendents and field employees time and made sure that they were clocked in to the right cost code.
Set up all project into Sage and WorkMax with the right budget and cost code.
Helped in issues weekly schedule to the field employees.
Set monthly goals, tracked progress, and reported to company owner.

Education and Training

Associate of Business Administration: Business Administration And ManagementSomerset Community CollegeMay 2012Somerset, KY

Resume Overview

Companies Worked For:

N2Publishing Inc.
The Church At War Hill
Wheeler Service Inc.

School Attended

Somerset Community College

Job Titles Held:

Office Manager
Director of Food Ministry
Project Administrator

Degrees

Associate of Business Administration : Business Administration And Management

Office Manager Resume Example

Resume Score: 80%

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