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Office Manager Resume Example

Resume Score: 80%

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OFFICE MANAGER
Summary

Office Manager with extensive experience currently responsible for all aspects and operation of a multi-million dollar financial services office; to include Administration, Filing/Recordkeeping, Account support, Compliance, Audit preparation, Data entry, Representative training and Sales support looking for a change

Highlights
  • Order & Maintain Supplies
  • Answer a multi-line phone
  • Word Processing (MS Office)
  • Manual & E-Filing
  • Solve customer issues
  • Maintain & Update reports
  • Postage meter
  • Office machines
  • Appointment Scheduling
  • Client Follow up
  • Facilitate state licensing of Agents
  • Agent support
  • Travel Arrangements
  • Event Planning & Coordination
  • Awards & Recognition
  • Calender Mgt of Sr. Nat'l Sales Dir.
Accomplishments

Zero Exception (5 Star) Office Award for 7 consecutive Years 2006 -2013

Industry required Annual Audit of a Financial Services office



Experience
March 2004 to May 2013
PrimericaRound Rock, TXOffice Manager

Currently am responsible and operate all aspects of a multi-million dollar financial services office.


•Administration

•Filing/Recordkeeping

•Account support

•Compliance

•Audit preparation

•Representative training

•Sales support.


July 1999 to May 2013
PrimericaRound Rock, TXIndependent Financial Services Representative

Financial Services Sales

- Term Life Insurance

- Mutual funds & IRAs

- Fixed & Variable Annuities

- Pre-Paid Legal Services

- Debt Elimination Services

- Credit Monitoring Services

- Long Term Care


April 1997 to July 1999
US Air Force - Davis Monthan AFBTucson, AZAlarm Center (Base 911) Supervisor & Operator

•Create and maintain Alarm Operator schedules

•Recorded and archived all Daily transcripts

•Reviewed & Ensured Daily Transcript Accuracy

•Created and maintained reports to Fire Chief & Base Commander

•Receive & Disseminate emergency information

•Dispatch & Direct crews to scene

•Coordinate with other Base & Off Base Civilian agencies

•Provide support resources to crews

•Protect & Maintained Classified Information


July 1992 to July 1999
US Air Force - Davis Monthan AFBTucson, AZCrew Chief / Firefighter

•Received Red Cross certification in standard first aid and CPR

•Knowledgeable in the principles & operations of fighting Fire

Building, aircraft, hazardous materials, wild land, & miscellaneous fires

•Well-informed about all the vehicles, tools & equipment used

•Proficient in rescue principles & procedures involving various vehicles and structures & all the tools and equipment used in these rescue operations

•Educated in alarm center operations; care, use, and servicing of portable fire extinguishers; preventive & operator maintenance on firefighting apparatus and equipment; and the principles of fire inspections and investigations

Education
1992
USAF Basic Military Training
San Antonio, TX, United States
Air Force
Enlisted Air Force

3511 BMTS


Element / Squad Leader - Responsible for other airmen withing flight's progress through training to ensure flight success.



1992
USAF Fire School
Rantoul, IL, United States
Fire Science
Journeyman

Honor Graduate

Classified Clearance


Study of Fire Science, Aircraft & Structural Fire Response, First Responder First Aid & CPR, Hazardous Materials Awareness, Search & Rescue Procedures


1990
Austin Community College
Austin, TX, United States
Undergraduate Studies

54 hours of First and Second year Studies

Business Management and/or Marketing Degree


1988
Round Rock High School
Round Rock, TX, United States
Advanced College Prep
High School Diploma

Presidential Scholar Award 4.0 GPA

VP of Interact (Rotary Club)

Section Leader of Marching Band

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Primerica
  • US Air Force - Davis Monthan AFB

School Attended

  • USAF Basic Military Training
  • USAF Fire School
  • Austin Community College
  • Round Rock High School

Job Titles Held:

  • Office Manager
  • Independent Financial Services Representative
  • Alarm Center (Base 911) Supervisor & Operator
  • Crew Chief / Firefighter

Degrees

  • Air Force Enlisted Air Force
    Fire Science Journeyman
    Undergraduate Studies
    Advanced College Prep High School Diploma

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