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OFFICE MANAGER Resume Example

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OFFICE MANAGER
Professional Summary
  Ambitious and motivated bringing 20 plus years of experience supporting multiple senior vice presidents, executive directors and senior partners.
Skills
  • Excellent communication skills
  • 65-75 WPM typing speed
  • Accurate and detailed
  • Advanced MS Office Suite knowledge
  • Dedicated team player
  • Advanced clerical knowledge
  • Multi-line phone proficiency
  • Report analysis
  • Filing and data archiving
  • Strong in MS Access and Excel
  • Superior attention to detail
  • Accounts payable specialist
  • Account reconciliation
  • Mississippi Licensed Gaming Worker
  • Cage operations
  • Federal gaming laws knowledge
  • Title 31 training
  • Cage management
  • Financial analysis
  • Security and Risk Management training
  • Conflict management
  • Natural leader
  • Team player
  • Shift scheduling
Work History
04/2013 to Current
OFFICE MANAGER CRDN of the MidSouth – Byhalia, MS
  • Review Restoration files and daily billing
  • Prepare Invoices for payment and accounts receivables
  •  Post all payments and issue payments for accounts
  • Make appointments with Insurance adjusters and homeowners
  • Maintain spreadsheet files and produce reports
  • Maintain all mailing list and databases
  • Write letters as needed for billing and receivable items.
  • Compiled and analyzed sales and marketing reports.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Researched, proposed and implemented vendor services to decrease costs to organization.
  • Frequently used word processing, spreadsheet, database and presentation software.
02/2011 to 04/2013
MEDICAL INSURANCE University Tennessee Medical Group – Memphis, TN
  • Mississippi & Tennessee Medicaid C1500 EOB
  • Update add dates for Tenncare in IDX system
  • Verify and Update IDX system for Medicare Print Comparison
  • Claims Verify and Update BC/BS correction notices
  • Knowledgeable in timely filing restrictions.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
01/2006 to 01/2011
REGULATORY COMPLIANCE SPECIALIST Sam's Town Tunica – Robinsonville, MS
  • Daily CTRC audit for Title 31 Preparing statistical information pertaining to CTRC audit
  • Facilitated quarterly CTRC training Investigate unusual occurrences
  • Maintain and update internal controls.
  • Anticipated and prevented security and facility problems through careful supervision and tactful dispute resolution.
  • Gathered and analyzed data for studies and reports and made recommendations based on findings.
  • Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
01/2004 to 01/2006
SDS ADMINISTRATOR Sam's Town Tunica – Robinsonville, MS
  • Maintain and record all data for SDS/ACSC system
  • Maintaining slot machine records per MS gaming commission regulation
  • Prepare all gaming letters for slot moves
  • Create floor map layout and reports using Casino Cad program
  • Create reports for end of month slot machine analysis.
  • Mapped process activities to desired outcomes to rectify operational inefficiencies.
  • Recommended operational improvements based on tracking and analysis.
  • Documented business processes and analyzed procedures to see that they would meet changing business needs.
  • Mapped current processes and offered recommendations for improvement.
01/1997 to 01/2004
ADMINISTRATIVE ASSISTANT Grand Casino – Robinsonville, MS
  • Data entry for payroll
  • Make travel arrangements for VP and Director
  •  Coordinate construction details with maintenance department
  • Schedule meeting and training classes for VP and Directors
  • Order all forms and equipment Balance monthly budget for VP and Directors
  • Order all office supplies and machine parts
  • Organize demonstrations for sales demo for PPE Corporate.
  • Created expense reports, budgets and filing systems.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.
  • Processed travel expenses and reimbursements.
  • Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Directed administrative functions for the directors, principals, consultants and key managers.
Education
1998
BBA: Buisness Management
 Ole Mississippi - Oxford, MS
1 2013
Medical Coding Specialist:
Delta Technical College - Southaven, MS
Diploma: GPA: GPA: 4.0

 
Skills
10 Key, accounts receivables, Balance, BC, billing, budget, Cad, Credit, Customer Service, Data entry, databases, filing, forms, General Office, Insurance, layout, letters, Director, Access, Money, Microsoft office products, office, payroll, Coding, sales, spreadsheet, travel arrangements, 50 WPM
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Resume Overview

Companies Worked For:

  • CRDN of the MidSouth
  • University Tennessee Medical Group
  • Sam's Town Tunica
  • Grand Casino

School Attended

  • Ole Mississippi
  • Delta Technical College

Job Titles Held:

  • OFFICE MANAGER
  • MEDICAL INSURANCE
  • REGULATORY COMPLIANCE SPECIALIST
  • SDS ADMINISTRATOR
  • ADMINISTRATIVE ASSISTANT

Degrees

  • BBA : Buisness Management
    Medical Coding Specialist :
    Diploma :

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