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Office Manager Resume Example

Resume Score: 80%

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OFFICE MANAGER
Summary

Dynamic Office Manager with 10 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.

Skills
  • Budgetary Planning
  • Accounts payable and receivable
  • Senior leadership support
  • Workforce Management
  • Data entry
  • Event coordination
  • Scheduling and calendar management
  • Training and coaching
  • Billing
  • Expense reporting
  • File and data retrieval systems
  • Banking operations
  • Microsoft Office
  • Customer relations
  • Invoicing and billing
Experience
Office Manager01/2007 to 02/2020Home Computer SolutionsWichita, KS
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Increased office organization by developing filing system and customer database protocols.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Generated financial reports for management review.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Supervised office with 20 employees, consistently cultivating productive and positive work atmosphere.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Oversaw office inventory and timely reordering of supplies.
Legal Assistant07/2004 to 11/2007The Saville Law OfficeWichita, KS
  • Remained highly organized and detail-oriented while working on several cases simultaneously.
  • Analyzed law sources, including statutes, recorded judicial decisions, legal articles, constitutions and legal codes.
  • Prepared thorough, accurate and well-edited documents for cases, client communication and internal needs.
  • Met with clients to research cases, collect data, prepare settlement packages and interpret information for daily report generation.
  • Oversaw all administrative requirements, including client billing and electronic court filings.
  • Drafted various court documents, invoices and enclosures at attorneys' request.
  • Processed all assigned cases according to company and client service level agreements.
  • Diligently performed administrative tasks including answering phones, greeting clients, scheduling appointments and making travel arrangements.
  • Filed pleadings and required paperwork with court clerk according to strict deadlines.
  • Researched documents and publications for case-altering details and evidence establishment.
  • Completed case research via LexisNexis and Westlaw databases.
  • Interviewed clients, obtaining vital case information to support associates.
  • Assisted attorneys during court proceedings.
  • Met with clients and other legal professionals to discuss case details.
  • Performed intake and conducted client interviews, providing documents in both English and Spanish.
  • Handled all telephone calls, meeting plans and conference organization requirements.
  • Conducted client interviews and all client intake services.
  • Drafted legal complaints, summons and interrogatories.
  • Organized legal memoranda and client correspondence.
Administrative Assistant02/2001 to 12/2003Duit ConstructionWichita, KS
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Monitored attendance records by taking note of staff vacation time, sick days and personal days.
  • Managed building access by supplying key cards to employees and visitors.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Collected, calculated and reported on expenditure and statistical data to inform senior management.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
Education and Training
High School Diploma05/1987South High SchoolWichita, Ks
Degree in Travel And Tourism: Travel08/1991Climate Control InstituteWichita, Ks
Manager On Duty03/1994Accor School of TravelChicago, IL
Certified Nurse Assistant09/2014Northeast Technology Center - AftonAfton, OK
Associate of Science: Masters in Microsoft Office Applications05/2016GreenbushTopeka KS
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Home Computer Solutions
  • The Saville Law Office
  • Duit Construction

School Attended

  • South High School
  • Climate Control Institute
  • Accor School of Travel
  • Northeast Technology Center - Afton
  • Greenbush

Job Titles Held:

  • Office Manager
  • Legal Assistant
  • Administrative Assistant

Degrees

  • High School Diploma 05/1987
    Degree in Travel And Tourism : Travel 08/1991
    Manager On Duty 03/1994
    Certified Nurse Assistant 09/2014
    Associate of Science : Masters in Microsoft Office Applications 05/2016

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