office manager resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Well-organized Front Office Manager possessing strong leadership and planning abilities developed over 9-year career. Motivated to improve operations and control costs to foster operational success. Drive substantial productivity improvements through strategic approaches to day-to-day needs and project requirements. Well-rounded Office Manager possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

  • Scheduling and Calendar Management
  • Data Entry
  • Cost Control
  • Goal Setting
  • Problem Resolution
  • Accounts Payable and Receivable
  • Performance Tracking and Evaluation
  • Training and Coaching
  • Scheduling and Coordinating
  • Training and Development
  • Workforce Management
  • Proposal Writing
  • Work Planning and Prioritization
  • Expense Reporting
  • Budgetary Planning
  • File and Data Retrieval Systems
  • Invoicing and Billing
  • Technical Proficiency
  • Verbal and Written Communication
  • Project Planning
  • Banking Operations
  • Staff Training
  • Administration and Reporting
  • Managing Operations and Efficiency
  • Employee Development
  • Report Writing
  • Event Coordination
  • Customer Relations
  • Documentation and Reporting
  • Project Management
  • Teamwork and Collaboration
Office Manager, 03/XXX4 to 03/2022
Pike Electric CompanySikeston, MO,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Streamlined accounting and technical services for clients to promote satisfaction and increase positive user experiences.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Managed office inventory and placed new supply orders.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Temp Worker, 02/XXX3 to 02/XXX4
Titlemax, Inc.Sunset Hills, MO,
  • Provided quality service to customers and associates inquiring about product availability or order status.
  • Assisted cook team by preparing sandwiches and salads.
  • Moved smoothly between different cooking stations to assist with meal preparations.
  • Cleaned and sanitized frequently to maintain health code standards.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
  • Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
  • Readied vegetables and garnishes for meals.
  • Contributed to successful kitchen operations with smooth handling of daily checklists.
  • Checked stock regularly and discarded unsafe food to protect customers.
  • Received, rotated and replenished kitchen stock for team members.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Cleaned utensils, dishes and glasses for customer use.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
Assistant Store Manager, 11/XXX1 to 04/XXX2
Brookfield Properties - DevelopmentDanville, CA,
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Examined merchandise to correctly price and display products.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Receptionist, 02/2009 to 08/2009
Branson Construction ServicesCity, STATE,
  • Sorted incoming mail and directed to correct personnel each day.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Drafted business correspondence, memos and meeting minutes.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Managed complex schedules and travel arrangements for personnel.
  • Gathered, sorted, distributed and sent mail and packages.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Updated databases and spreadsheets to promote access to information.
  • Maintained professional tone at all times, including during peak rush hours.
Education and Training
High School Diploma: , Expected in 05/1997 to Brazoswood High School - Clute, TX,
: General Studies, Expected in to Brazosport College - Lake Jackson, TX

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Resume Overview

School Attended

  • Brazoswood High School
  • Brazosport College

Job Titles Held:

  • Office Manager
  • Temp Worker
  • Assistant Store Manager
  • Receptionist


  • High School Diploma
  • Some College (No Degree)

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