Energetic Office Manager with 10 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness. Professional and well-rounded office management with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements. Detail-oriented Office Manager with 10 years of experience in appraisal offices. Expert in Microsoft excel and word as well as Audtex and CCC estimating use with fantastic conflict resolution and inventory management skills. Proven history of reliability and effective budgeting.
Skills
CRM and office management software
Budgetary Planning
Senior leadership support
Scheduling and calendar management
Expense reporting
Workforce Management
Invoicing and billing
File and data retrieval systems
Accounts payable and receivable
Billing
Data entry
People skills
Experience
06/2011 to Current
Office ManagerOne Medical – Minneapolis, MN,
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Updated details in company database by keying in customer contacts and delivery dates.
Managed office inventory and placed new supply orders.
Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
Wrote professional business correspondence to maintain strong line of communications.
Directed and oversaw office personnel activities.
Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
Managed office budget to handle inventory, postage and vendor services.
Conferred with business leaders to evaluate needs and strategize operational improvements.
Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
06/2011 to Current
Car AppraiserMeijer, Inc. – Plainfield, IL,
Responded to customer concerns and conveyed details about results.
Traveled to field locations in order to evaluate [Type] property.
Successfully handled high caseload on strict schedule.
Provided accurate valuations by assessing current condition, history and unique features.
Generated comprehensive reports accounting for current state and market conditions.
Maintained up-to-date knowledge of local market information.
Completed appraisals according to federal and USPAP guidelines.
Documented type, construction and measurements of each piece of property and collected required field evidence to support conclusions.
Determined cash values for Cars.
Entered car date into estimating programs and checked values against similar properties.
Evaluated cars to determine market and tax values.
Completed field inspections, structural measurements, records reviews and other historical assessments to make accurate judgments.
Maintained up-to-date understanding of trends in sales prices and construction costs to keep assessments accurate and current.
05/2004 to 06/2011
Overnight StockerWalmart – City, STATE,
Removed product from boxes and placed on shelves according to merchandising guidelines.
Picked up boxes and related trash from sales floor.
Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Reset merchandise throughout assigned section to give shelves and racks professional appeal.
Prepared products by adding tags and readying pallets for restocking.
Disposed of expired and overripe items to eliminate health risks.
Observed strict safety measures while stocking shelves to prevent falls and mishaps.
Assessed floor displays to restock merchandise.
Assisted customers with product, promotion and policy information.
Gathered assigned merchandise and transported to store floor locations using hand trucks.
Updated signage to reflect current pricing and promote target merchandise.
Checked shelves in department to determine replenishment needs.
Reviewed planograms and end cap placements to properly merchandise items.
Notified supervisor of spills for quick clean-up and remediation.
Leveraged lift equipment to pull items from stock and add shelves and bins.
Stocked, arranged and organized merchandise during late shift in store that stayed open overnight.
Cleaned and straightened warehouse, store aisles and shelves for ease of product accessibility, safety and loss prevention.
Identified stock needs, replaced outdated stock and assembled products.
Constructed and stocked new displays, designed and assembled end caps and removed and discarded outdated displays.
Priced and labeled new merchandise, verified products contained price tags and adhered sale labels in correct places.
Demonstrated expertise in knowing product locations, resulting in maximum satisfaction for searching customers.
Operated forklifts and hydraulic pallet jacks to move product loads to accurate locations.
Maintained current and accurate inventory by completing daily cycle counts and monthly audits.
Education and Training
Expected in 06/2009 to to
BBA: Business Morgan Community College - Fort Morgan, CO GPA:
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