office manager resume example with 7 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

I am looking to continue expanding my skills while facilitating company growth. Previous feedback majority mentions my continuous meeting of company needs, regardless of the environment. Always known to be personable and dedicated to customer service with extensive experience in the hospitality and administrative industry. Well-versed in accounts payable and receivable management, financial forecasting, budgets and payroll. Talented in identifying and correcting errors for impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with solid foundation of trustworthy and dependable performance. can offer expert abilities in streamlining companies for improved functionality and productivity and equipped to support day-to-day operational function. I am looking for a new role where hard work and dedication will be highly valued.

  • CRM and Office Management Software
  • Business Operations Analysis
  • Financial Statements
  • Financial Reporting
  • Account Reconciliation
  • Payroll Management
  • Processing Checks and Invoices
  • Financial Statements Review
  • Monthly and Annual Journal Entries
  • Onboarding and Orientation
  • Training and Development
  • Teamwork and Collaboration
  • Scheduling and Coordinating
  • Performance Evaluations
  • Budget Management
  • Managing Operations and Efficiency
  • Project Planning
  • Customer Relations
  • Scheduling and Calendar Management
  • Banking Operations
  • Invoicing and Billing
  • Accounts Payable and Receivable
  • Workforce Management
  • Expense Reporting
  • Cost Control and Reduction
  • Fee and Expense Estimation
  • Business Needs Analysis
  • Data Entry
  • In-Depth Research
  • Problem-Solving
  • Critical Thinking
  • Quality Assurance
  • Verbal and Written Communication
03/2022 to Current
Office Manager Kira, Inc. Wharton, NJ,
  • Produced thorough, accurate and timely reports of project activities.
  • Analyzed business performance data and forecasted business results for upper management.
  • Coded and entered daily invoices with in-house accounting software.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Delegated work to staff, setting priorities and goals.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Used judgment and initiative in handling confidential matters and requests.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Managed office budget to handle inventory, postage and vendor services.
  • Interpreted and communicated work procedures and company policies to staff.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
06/2019 to 02/2022
Team Educator Pcl Construction Orlando, FL,
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Devised programs to develop executive potential among employees in lower-level positions.
  • Coordinated recruitment and placement of training program participants..
  • Supervised, evaluated or referred instructors to skill development classes.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Selected and assigned instructors to conduct training.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Explained goals and expectations required of trainees.
03/2017 to 12/2018
ADMINISTRATIVE ASSISTANT Enterprise Bank Albuquerque, NM,
  • Scheduled office meetings and client appointments for staff teams amongst organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Answered multi-line phone system and handled emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Prepared and prioritized calendars and correspondence.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Proofread content for typo-free emails, memos and documentation.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation
  • Keeping office equipment functional and supplies well-stocked to promote efficient operations.
08/2015 to 02/2017
Teller Wells Fargo City, STATE,
  • Performed transactional, operational and customer support tasks through knowledge of bank procedures and products.
  • Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Maintained confidentiality of bank records and client information.
  • Directed specific questions to appropriate branch personnel.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Built and maintained client relationships through quality, personalized interactions.
Education and Training
Expected in to to
Associate of Science: Social Psychology
Class of 2016

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School Attended


Job Titles Held:

  • Office Manager
  • Team Educator
  • Teller


  • Associate of Science

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