office manager resume example with 13+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly-motivated, hardworking employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

  • Verbal and Written Communication
  • Goal Setting
  • Invoicing and Billing
  • Customer Relations
  • Calm and Patient Demeanor
  • Organization and Prioritization
  • Effective Communication
  • Computer and Microsoft Office Skills
Education and Training
Torrington High School Torrington, Expected in 06/1999 High School Diploma : - GPA :
Maximus, Inc. - Office Manager
Reston, VA, 04/2022 - Current
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Coded and entered daily invoices with in-house accounting software.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Managed office budget to handle inventory, postage and vendor services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
Kipp Bay Area Schools - San Francisco - Classroom Paraeducator
San Francisco, CA, 03/2018 - 04/2022
  • Applied positive reinforcement to redirect negative behaviors.
  • Supported students throughout academic instruction and assignments.
  • Supplied one-on-one attention to each student during group activities.
  • Assisted children at stations during small-group learning periods.
  • Offered students personalized educational, behavioral and emotional support.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Communicated and collaborated well with educators from various grade levels.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Graded assignments and tests and documented results into filing systems.
  • Organized student performance and enrichment activities to facilitate learning.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Taught daily life skills and behaviors to students to build practical knowledge.
  • Backed up lessons with personal support, small group instruction and hands-on activities.
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Planned and supervised games and other recreational activities for students.
  • Assisted in preparing lesson materials and bulletin board displays.
  • Observed student performance and recorded academic and attendance.
  • Attended in-services, workshops and seminars.
  • Organized and labeled student materials when setting up classrooms.
  • Instructed students on usage and care of equipment to prevent injuries.
  • Took class attendance and recorded absences.
  • Kept track of teaching materials and regularly stocked school supplies.
  • Distributed tests and collected homework assignments after completion.
  • Monitored computer usage and assisted students with hardware and software issues.
  • Managed computers in classrooms and laboratories and assisted students with computer use when required.
Learn, Laugh, Grow - Daycare Owner/Operator
City, STATE, 02/2010 - 08/2018
  • Reviewed and evaluated programs for compliance with state, local and federal regulations.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Enforced rules to teach good manners and maintain safe environment.
  • Read aloud and played alphabet games to encourage early literacy.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Developed and enforced positive strategies to encourage good behavior.
  • Secured indoor and outdoor premises to protect children.
  • Attended to lunch periods to help children open food packages and monitor activities
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Cared for up to 8 children ages infant to school aged.
  • Introduced learning activities and imaginative play to teach children to explore.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Observed behavioral issues to alert parents or guardians.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.

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Resume Overview

School Attended

  • Torrington High School

Job Titles Held:

  • Office Manager
  • Classroom Paraeducator
  • Daycare Owner/Operator


  • High School Diploma

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