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Office Manager/Bookkepper Resume Example

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RoseMarieKearns
Summary

Professional and well-rounded with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements. Dynamic Office Manager with 35 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness. Organized Branch office with 10 years in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions. Organized with 18 years in office and personnel management. Friendly and communicative professional with expertise in payroll, budgeting and vendor communication. Talented coordinator of daily operations, human capital and company resources. Dedicated to supporting team goals and corporate missions.

Skills
  • Budgetary Planning
  • CRM and office management software
  • Senior leadership support
  • Project management
  • Expense reporting
Experience
Office Manager/Bookkepper, Company Name, November 2003-CurrentCity, State
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Directed and oversaw office personnel activities.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation.
Division Quality Secretary, Company Name, August 1999-November 2003City, State
  • Made travel arrangements and reservations.
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
Assistant Manager, Company Name, April 1981-August 1999City, State
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Monitored daily operations and supported Branch Manager in necessary duties.
  • Provided bank leadership in absence of branch manager.
  • Supervised ranch personnel and operations in absence of branch manager, keeping operations and workflows running smoothly.
  • Supervised [Number] branch team members and provided management with suggestions regarding performance assessments.
  • Trained and mentored highly effective teams to meet corporate service standards.
  • Demonstrated expertise and reasoned guidance regarding loan products, lines of credit and account options.
  • Worked with regulatory representatives to complete accurate filings and maintain compliance.
  • Evaluated credit application to determine risk factors and financial feasibility.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Developed and maintained client rapport to meet financial service needs and drive branch loyalty.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loans.
  • Executed loan origination process, including ordering credit reports, appraisals, preliminary title reports, insurance information and flood certificates.
  • Coordinated special update and conversion projects and monitored key performance metrics.
Education and Training
High School DiplomaPage County High School, , CityStateJune 1979
Banking/Accounting, , , Lord Fairfax Community College, , CityStateApril 1994
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Resume Overview

School Attended

  • Page County High School
  • Lord Fairfax Community College

Job Titles Held:

  • Office Manager/Bookkepper
  • Division Quality Secretary
  • Assistant Manager

Degrees

  • High School Diploma

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