South Dakota School of MinesRapid City, SD, Expected in ā āBachelor of Science:Civil Engineering - GPA:
Work History
State Of Idaho - Office Manager/Bookkeeper Athol, ID, 07/2019 - Current
Engaged and interacted with customers to create positive experiences to drive revenue growth.
Oversaw, trained and encouraged our highly productive employees, promoting culture of efficiency and performance.
Completed weekly, monthly, quarterly, and yearly profit and loss performance reports.
Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of tile setters.
Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
Established QuickBooks accounting system to reflect accurate financial records.
Verified postings to ledgers to confirm accurate entry and account balances.
Analyzed figures, postings and documents to maintain accounting program accuracy.
Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
During my time at Parkin Kitchen Tile and Bath, revenue was increased by 23%,
Brainstormed creative and inexpensive methods or marketing to lease our wonderful apartments.
Accurately completed all tax credit requirements to ensure our organization was never negatively impacted by an inaccurate or incomplete file.
Awarded for having the least days vacant in the properties that I was responsible for in the history of our company.
Identified objectives of Thistle by analyzing feedback, observing consumers and collecting surveys.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Goodwill Industries Of Akron - Model Lexington, OH, 06/2016 - 08/2018
Exceeded sales goals through effective task prioritization and great work ethic.
Motivated other co workers
Maintained excellent attendance record, consistently arriving to work on time.
Goodwill Industries Of Central Oklahoma - Bookkeeper/Office Manager Ardmore, OK, 07/2010 - 06/2016
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Designed comprehensive office budget to handle supply, labor and maintenance requirements. Arranged corporate and office conferences for company employees and guests.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Maintained computer and physical filing systems. Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
Established QuickBooks accounting system to reflect accurate financial records.
Pac Sun - Store Manager City, STATE, 10/2007 - 07/2010
I managed a diverse and talented team to represent the California lifestyle while providing exceptional customer service.
I ensured all company policies and procedures were being folClaired, as well as state and federal regulations.
I drove sales and prevented loss.
Recruited and trained all new employees.
During my time as a store manager, my store was elevated into the prestigious, "over a million dollar in sales per year," category. Before I took over, we would average $900,000 per year.
My units per transactions and average dollar sale would often lead my district and were well over company expectations.
Deb Shops - Store Manager City, STATE, 02/2001 - 12/2007
I led a dynamic and positive customer service orientated team.
I recruited and trained new members of the team.
I maintained loss prevention expectations well above company average.
I was responsible for paperwork and financial information related to the business.
I often lead the district in sales over last year. I was responsible for scheduling, computer work, and HR paperwork.
I was put in charge of training other store managers due to the efficiency and success of the store I was responsible for.
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