Office Manager/Bookkeeper Resume Example Kent Pacific LLC

OFFICE MANAGER/BOOKKEEPER

Summary

As an organized and motivated professional with experience providing comprehensive administrative and operational support to optimize organizational performance and efficiency.

My background includes excellent experience supporting management staff in running all facets of operations and programs. From developing and implementing procedures and coordinating meetings to overseeing activities and ensuring goal achievement, my experience has prepared me to excel in this role. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional organizational and time-management expertise and ensuring seamless business operations

Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success.

Skills

People Management
Operations Management
Budget Management
Team Leadership
Strategic Planning
Grant Writing
Event Planning

Leadership
Social Media Marketing
Financial Compliance

Experience

05/2018 to Current

Office Manager/BookkeeperKent Pacific LLC － Kent, WA

Generated financial reports for management review.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Managed office inventory and placed new supply orders.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Evaluated budget plans and current costs to project trends and recommend updates.
Planned and coordinated risk mitigation strategies to protect company assets.
Monitored all company costs and presented budget forecasts each quarter.
Assessed accounting accuracy, performing daily cash functions, including A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
Investigated and resolved discrepancies in monthly bank accounts.
Created and executed short- and long-term customized comprehensive financial strategies to reach company goals.
Oversaw office inventory and timely reordering of supplies.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Updated employee paperwork and records.
Handled supply purchases and inventory management for office operations and equipment maintenance.

01/2014 to 04/2018

Client Care SupervisorA&B Homecare － Federal Way, WA

Addressed internal and customer-related issues each day and affected strategic resolutions.
Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Mitigated risk by ensuring regulatory compliance for required licensing.
Assessed, optimized and elevated operations to target current and expected demands.
Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Drove profit increases by leveraging market knowledge and natural leadership talents.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Oversaw personnel recruitment, performance and scheduling.
Managed day-to-day operations, including supervision and assignment delegation for 80 member team.
Reviewed employee performance every month and delivered constructive feedback to improve weaknesses.
Ran daily reports to assess performance and make proactive adjustments.

01/2012 to 02/2013

Homecare Office Manager Hands Of Mercy － Fairfax, VA

Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Managed various daily job tasks, including patient transportation and appointment scheduling.
Monitored clients' progress to report necessary changes.
Created agenda, materials and communications for team meetings.
Performed site evaluations, customer surveys and team audits as part of quality assurance program.
Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.
Escalated identified risk issues, challenges and trends to senior management and delivered risk-related documents for audit and regulatory exams.
Achieved mutual agreements and cleared up miscommunications by working with all parties to reach win-win solutions.
Maintained industry knowledge through continuing education, training and monitoring of industry publications.

Education and Training

06/2008

High School DiplomaNgara Girls High School － Nairobi , Kenya

06/2011

Bachelor of Science: Business AdministrationMount Kenya University － Nairobi , Kenya

Resume Overview

Companies Worked For:

Kent Pacific LLC
A&B Homecare
Hands Of Mercy

School Attended

Ngara Girls High School
Mount Kenya University

Job Titles Held:

Office Manager/Bookkeeper
Client Care Supervisor
Homecare Office Manager

Degrees

High School Diploma
Bachelor of Science : Business Administration

Office Manager/Bookkeeper Resume Example

Resume Score: 80%

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