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Office Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Skills
  • Policy and procedure modification
  • Account reconciliation
  • Expense reporting
  • Documentation and control
  • Organizational skills
  • Clear oral/written communication
  • Sorting and labeling
  • Office administration
  • Scheduling
  • Project management
  • Team building
  • Data entry
  • Event planning
  • Office management
  • Friendly nature
  • Staff management
  • High accuracy
  • Documentation expertise
  • Excellent multi-tasking ability
  • Leadership and teamwork
Work History
Team Lead/Tissue & Ocular Donation Specialist, 10/2020 to Current
PerpayPhiladelphia, PA,
  • Procuring human tissue for donation
  • Leading a team of 4-5 colleagues
  • Participated in team-building activities to enhance working relationships
  • Ocular donation preceptor
Office Manager, 06/2018 to 12/2019
Mainor Wirth Injury LawyersCity, STATE,
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Arranged corporate and office conferences for company employees and guests.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Quickbooks and Microsoft Excel.
  • Compared prices to ensure optimal savings.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Performed billing, collection and reporting functions for office.
  • Handled all incoming business and client requests for information.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
Litigation Legal Assistant & Intake Specialist, 03/2017 to 06/2018
Papillon Grand Canyon HelicoptersCity, STATE,
  • Reviewed and analyzed government and judicial structures, as well as arbitration concepts and negotiation techniques.
  • Supervised appointment scheduling for four attorneys and made adjustments and changes through Needles application.
  • Managed day-to-day legal activities such as subpoena services for personal injury office with four attorneys.
  • Wrote and filed pleadings with civil court on schedule to maximize case success.
  • Investigated causes and resolutions to personal injury and medical malpractice cases, reviewing damages, losses and settlement formalities.
  • Drafted correspondence and documentation and disseminated materials to appropriate parties.
  • Interacted kindly with insurance providers via phone, email and written correspondence to obtain necessary documents to complete registration.
  • Completed intake assessment forms and filed clients' case files to ensure good organization.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
Customer Service Representative & Dispatch, 06/2016 to 03/2017
Company NameCity, State,
  • Recommended helicopter packages to customers, thoroughly explaining details.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Evaluated and adjusted over thirty routes based on daily needs, available workers, hazards and weather conditions.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed all dispatching, routing and tracking of six helicopters.
Education
Bachelor of Nursing: Nursing, Expected in 06/2022
Roseman University - Las Vegas, NV,
GPA:
Associate of Science: , Expected in 05/2020
College of Southern Nevada - Henderson, NV,
GPA:
Accomplishments
  • Medical Mission to Ethiopia during Summer 2019
  • President of Nevada Sate College's Anatomy & Physiology Honor Society for two semesters (Summer 2019 - Winter 2019 Semesters).
  • Secretary & Medical Mission Coordinator of Nevada State College's Anatomy & Physiology Honor Society during Spring 2020 Semester.
  • Dean's List at Genesee Community College during Spring 2016 semester.
Volunteer Work
  • Spring 2019 Semester - Handed out lunch packs, waters, and clothes to the homeless at the Las Vegas Rescue Mission via the Anatomy & Physiology Honor Society.
  • Summer 2019 Semester - Went on a medical mission to Ethiopia for two weeks, donated time and experience, as well as brought medical supplies and scrubs, and adopted a clinic in the name of the Nevada State College's Anatomy & Physiology Honor Society.
  • Fall 2019 Semester - Raised awareness regarding how climate change can effect the human body through Nevada State College's Tunnel of Awareness event; collaborated with Anatomy & Physiology Honor Society & Nevada State Alliance of Science.
  • Fall 2019 Semester - Raised awareness regarding suicide prevention by passing out flyers and green ribbon pins across the Nevada State College's campus via the Anatomy & Physiology Honor Society.
  • Fall 2019 Semester - Accompanied Nevada State Alliance of Science club to the Wash Green Up event and planted native plants throughout the wash.
  • Fall 2019 Semester - Participated in the Autism Speaks Walk via the Anatomy & Physiology Honor Society.
References

Kebret Kebede, M.D.

kebret.kebede@nsc.edu

(702) 612-7606

Wendi Benson, Ph.D.

wendi.benson@nsc.edu

(702) 992-2683

Ash Ganier, Esq.

ash@mwinjury.com

(702) 979-8848

James Swanson

james@screamingimages.net

(323) 533-0546

Dan Lunn

dlunn@nvdonor.org

Vice President of Tissue

Tiffany Jourdan

tjourdan@nvdonor.org

Clinical Supervisor

Aja James

ajames@roseman.edu

Clinical Instructor

(435) 592-5824



Clinical Hours

March 30 - April 11, 2021

Centennial Hills Hospital (Med-Surg/Oncology)

Hours Completed = 60

June 19 - July 17, 2021

Summerlin Hospital (Med-Surg)

Hours Completed = 60

October 20 - November 2, 2021

Summerlin Hospital (Peds)

Hours Completed = 36

November 3-16, 2021

Spring Valley Hospital (OB/GYN, Nursery)

Hours Completed = 48

January 20 - February 16, 2022

St. Rose San Martin (Med-Surg/Oncology)

Hours Completed = 36

March 23 - April 1, 2022

Community Event

Hours Completed = 60

April 2-12, 2022

Mountainview Hospital (Neuro/Psych)

Hours Completed = 60







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Resume Overview

School Attended
  • Roseman University
  • College of Southern Nevada
Job Titles Held:
  • Team Lead/Tissue & Ocular Donation Specialist
  • Office Manager
  • Litigation Legal Assistant & Intake Specialist
  • Customer Service Representative & Dispatch
Degrees
  • Bachelor of Nursing
  • Associate of Science