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Office Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Detail-oriented Office Manager focused on financial improvements and efficiency. Expertise includes reporting, event and travel planning, vendor relations and budgeting. Strong manager of teams and logistics. Organized administrative professional with hands-on experience supporting business areas such as accounting, database management and human resources. Collaborative team player with strong communication, decision-making and time management abilities. Detail-oriented focus on streamlining internal processes and tasks. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Diligent and detail-oriented Administrator with proven history of effective team management. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies.

Skills
  • CRM and office management software
  • Budgetary Planning
  • Training and coaching
  • Report writing
  • Billing
  • Proposal writing
  • Microsoft Office
  • Expense reporting
  • Data entry
  • Accounts payable and receivable
  • Workforce Management
  • Customer relations
  • Scheduling and calendar management
Experience
09/2011 to Current Office Manager Planet Propaganda | Madison, WI,
  • Increased office organization by developing filing system and customer database protocols.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Oversaw office inventory and timely reordering of supplies.
  • Greeted visitors promptly and directed to correct locations.
  • Proactively identified and solved complex problems that impact management and business direction
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Cultivated community relations and worked with teams to optimize programs.
  • Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Automated office operations to manage client correspondence, record tracking and data communications.
08/2018 to 01/2019 Hostess Beaver Creek Ski Resort | Avon, CO,
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Answered questions about food and order statuses for waiting customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Answered telephone to provide dining information and take party reservations.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Answered customers' questions about hours, seating, current wait time and other information.
05/2013 to 02/2014 Pharmacy Technician Albertsons Company Inc. | Ashland, OR,
  • Transmitted daily bulk orders to maintain inventory levels.
  • Prepared prescription labels, promoting accuracy in medication administration and dosing.
  • Improved drug inventory management procedures to reduce overhead and eliminate backorders or overstock.
  • Teamed with peers, technicians and other pharmacists to prioritize and complete orders.
  • Trained new technicians to provide excellent customer service which resulted in higher customer satisfaction scores.
  • Supported pharmacist in preparing 100 prescriptions daily.
  • Communicated with insurance companies for billing purposes.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Verified insurance benefits to refill medications by examining formularies and calling insurance companies for exceptions.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Prepared prescription transfers to other pharmacies.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Flagged potential drug interactions and allergies to prescribed medications for patients of all health conditions and age ranges.
Education and Training
Expected in 06/2011 High School Diploma | Piper High School , Sunrise, FL, GPA:

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Piper High School
Job Titles Held:
  • Office Manager
  • Hostess
  • Pharmacy Technician
Degrees
  • High School Diploma

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