Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Organized Office Manager with over [Number] years of experience in [Industry] field. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in [Area of expertise]. Offering these skills and strong work ethic. Meticulous [Job Title] skilled at using [Software] to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

Skills
  • Documentation and control
  • Expense Reporting
  • Training and Development
  • Excellent multi-tasking ability
  • Technical Support
  • Business administration
  • Bookkeeping
  • Payroll and budgeting
  • Program Management
  • Database administration
  • Policy and Procedure Modification
  • Team Leadership
  • Account Reconciliation
  • Organizational skills
  • Office administration
  • Clear oral/written communication
  • Office management
  • Workflow planning
  • Contract negotiations
  • Credit and collections
Work History
Office Manager, 06/2011 to Current
Preferred ProduceDetroit, MI,
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Compared vendor prices and negotiated for optimal savings.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Handled all incoming business and client requests for information.
  • Created and finalized contracts for [Produce or Service] deals with customers.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Aggregated and analyzed data related to administrative costs to prepare [Timeframe] budgets for corporate-level management.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Completed bi-weekly payroll for [Number] employees.
  • Performed billing, collection and reporting functions for office generating over $[Number] annually.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [Software] and [Software].
  • Arranged corporate and office conferences for company employees and guests.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Employed interpersonal communication when leading cross-divisional teams.
  • Managed [Number]-person administrative team dedicated to serving [Type] team needs in high-volume setting.
  • Developed manual providing information on community resources across county available to families and children.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Adhered to established guidelines to increase profits and collect supplier payments.
  • Coached new hires on company processes while managing [Number] employees to achieve maximum production.
  • Verified [Number] salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Maintained computer and physical filing systems.
  • Designed marketing brochures and wrote website copy.
  • Developed standard operating procedures for all administrative employees.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Prepared vendor invoices and processed incoming payments.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Received, screened and routed incoming calls.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Coordinated special projects and managed schedules.
  • Managed [Number]-employee [Type] office, supervising workers and enhancing productivity and efficiency.
  • Created reports and presentations.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Controller, 04/2000 to 06/2011
Arthur J Gallagher & Co.Cuero, TX,
  • Oversaw accounts payable and receivable operations for [Type] business with $[Amount] in monthly expenses.
  • Assisted in upper-level decision making by creating comprehensive financial reports and collaborating with finance and accounting departments.
  • Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables, saving $[Amount] per [Timeframe].
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Completed year-end close processes with [Job title] through effective supervision financial functions and regular treasury transactions.
  • Introduced internal controls to monitor critical areas of financial control and devised [Type] corrective actions to address risks or deficiencies.
  • Maximized year-end tax benefits by efficiently managing cash flows.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Accurately projected monthly cash expenditures through efficient budgeting and detailed document reviews.
  • Used [Software] and [Software] to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
  • Boosted compliance rates [Number]% through contract audit procedure strategies.
  • Prepared external audit documentation and financial reports for [Type] operations with more than $[Amount] in yearly revenue.
  • Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
  • Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
  • Created and distributed reports on internal and external finances, audits and budgets.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
  • Achieved $[Amount] in cost savings by implementing in-house benefits and payroll systems for over [Number] employees.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
  • Reviewed processes and procedures to guide program implementation and optimize auditing.
  • Drafted complete annual audit reports including all footnote disclosures.
  • Increased precision by utilizing up-to-date billing software.
  • Used [Software] and [Software] to prepare various financial documents, including balance sheets, cash flow reports and income statements.
  • Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
  • Worked with both internal and external users to create detailed financial reports.
Controller, 03/1997 to 04/2000
Arthur J Gallagher & Co.Davenport, IA,
  • Oversaw accounts payable and receivable operations for [Type] business with $[Amount] in monthly expenses.
  • Assisted in upper-level decision making by creating comprehensive financial reports and collaborating with finance and accounting departments.
  • Followed up with delinquent accounts to obtain funds and reduce aging balances.
  • Completed year-end close processes with [Job title] through effective supervision financial functions and regular treasury transactions.
  • Introduced internal controls to monitor critical areas of financial control and devised [Type] corrective actions to address risks or deficiencies.
  • Increased flow of financial information throughout company by improving communication strategies.
  • Maximized year-end tax benefits by efficiently managing cash flows.
  • Managed outstanding balance amounts by evaluating reports and determining collection statuses.
  • Calculated salesperson commissions based on established parameters and disbursed [Timeframe] payments.
  • Used [Software] and [Software] to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
  • Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
  • Updated and reviewed financial reporting packages and managed financial reporting processes, including [Task] and [Task].
  • Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
  • Created and distributed reports on internal and external finances, audits and budgets.
  • Worked with [Number] executives to create annual budget and track actual expenses against projected expenses.
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
  • Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
  • Drafted complete annual audit reports including all footnote disclosures.
  • Increased precision by utilizing up-to-date billing software.
  • Used [Software] and [Software] to prepare various financial documents, including balance sheets, cash flow reports and income statements.
  • Managed daily financial functions in collaboration with accounting and payroll personnel.
  • Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
  • Worked with both internal and external users to create detailed financial reports.
Education
Associate of Arts: Business Administration, Expected in 12/2013
St. Louis Community College At Meramec - St. Louis, MO,
GPA:

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Resume Overview

School Attended

  • St. Louis Community College At Meramec

Job Titles Held:

  • Office Manager
  • Controller
  • Controller

Degrees

  • Associate of Arts

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