Organized Office Manager with over [Number] years of experience in [Industry] field. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in [Area of expertise]. Offering these skills and strong work ethic. Meticulous [Job Title] skilled at using [Software] to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Skills
Documentation and control
Expense Reporting
Training and Development
Excellent multi-tasking ability
Technical Support
Business administration
Bookkeeping
Payroll and budgeting
Program Management
Database administration
Policy and Procedure Modification
Team Leadership
Account Reconciliation
Organizational skills
Office administration
Clear oral/written communication
Office management
Workflow planning
Contract negotiations
Credit and collections
Work History
Office Manager, 06/2011 to Current Preferred Produce – Detroit, MI,
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Compared vendor prices and negotiated for optimal savings.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Handled all incoming business and client requests for information.
Created and finalized contracts for [Produce or Service] deals with customers.
Managed CRM database, including troubleshooting, maintenance, updates and report generation.
Aggregated and analyzed data related to administrative costs to prepare [Timeframe] budgets for corporate-level management.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Completed bi-weekly payroll for [Number] employees.
Performed billing, collection and reporting functions for office generating over $[Number] annually.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [Software] and [Software].
Arranged corporate and office conferences for company employees and guests.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Improved office operations by automating client correspondence, record tracking and data communications.
Provided complete meeting support, including materials preparation and notes or minute taking.
Employed interpersonal communication when leading cross-divisional teams.
Managed [Number]-person administrative team dedicated to serving [Type] team needs in high-volume setting.
Developed manual providing information on community resources across county available to families and children.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
Recruited and hired qualified candidates for vacant and new positions.
Adhered to established guidelines to increase profits and collect supplier payments.
Coached new hires on company processes while managing [Number] employees to achieve maximum production.
Verified [Number] salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
Maintained computer and physical filing systems.
Designed marketing brochures and wrote website copy.
Developed standard operating procedures for all administrative employees.
Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
Prepared vendor invoices and processed incoming payments.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Received, screened and routed incoming calls.
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Coordinated special projects and managed schedules.
Managed [Number]-employee [Type] office, supervising workers and enhancing productivity and efficiency.
Created reports and presentations.
Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Controller, 04/2000 to 06/2011 Arthur J Gallagher & Co. – Cuero, TX,
Oversaw accounts payable and receivable operations for [Type] business with $[Amount] in monthly expenses.
Assisted in upper-level decision making by creating comprehensive financial reports and collaborating with finance and accounting departments.
Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables, saving $[Amount] per [Timeframe].
Followed up with delinquent accounts to obtain funds and reduce aging balances.
Completed year-end close processes with [Job title] through effective supervision financial functions and regular treasury transactions.
Introduced internal controls to monitor critical areas of financial control and devised [Type] corrective actions to address risks or deficiencies.
Maximized year-end tax benefits by efficiently managing cash flows.
Managed outstanding balance amounts by evaluating reports and determining collection statuses.
Accurately projected monthly cash expenditures through efficient budgeting and detailed document reviews.
Used [Software] and [Software] to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
Boosted compliance rates [Number]% through contract audit procedure strategies.
Prepared external audit documentation and financial reports for [Type] operations with more than $[Amount] in yearly revenue.
Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
Created and distributed reports on internal and external finances, audits and budgets.
Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
Achieved $[Amount] in cost savings by implementing in-house benefits and payroll systems for over [Number] employees.
Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
Reviewed processes and procedures to guide program implementation and optimize auditing.
Drafted complete annual audit reports including all footnote disclosures.
Increased precision by utilizing up-to-date billing software.
Used [Software] and [Software] to prepare various financial documents, including balance sheets, cash flow reports and income statements.
Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
Worked with both internal and external users to create detailed financial reports.
Controller, 03/1997 to 04/2000 Arthur J Gallagher & Co. – Davenport, IA,
Oversaw accounts payable and receivable operations for [Type] business with $[Amount] in monthly expenses.
Assisted in upper-level decision making by creating comprehensive financial reports and collaborating with finance and accounting departments.
Followed up with delinquent accounts to obtain funds and reduce aging balances.
Completed year-end close processes with [Job title] through effective supervision financial functions and regular treasury transactions.
Introduced internal controls to monitor critical areas of financial control and devised [Type] corrective actions to address risks or deficiencies.
Increased flow of financial information throughout company by improving communication strategies.
Maximized year-end tax benefits by efficiently managing cash flows.
Managed outstanding balance amounts by evaluating reports and determining collection statuses.
Calculated salesperson commissions based on established parameters and disbursed [Timeframe] payments.
Used [Software] and [Software] to prepare external audit documentation and financial reports to assist management in operational planning and key decision making.
Completed journal entries, reconciliations and account analysis to prepare quarterly financial documents and general account management.
Updated and reviewed financial reporting packages and managed financial reporting processes, including [Task] and [Task].
Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.
Created and distributed reports on internal and external finances, audits and budgets.
Worked with [Number] executives to create annual budget and track actual expenses against projected expenses.
Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns.
Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
Drafted complete annual audit reports including all footnote disclosures.
Increased precision by utilizing up-to-date billing software.
Used [Software] and [Software] to prepare various financial documents, including balance sheets, cash flow reports and income statements.
Managed daily financial functions in collaboration with accounting and payroll personnel.
Reviewed contracts financially impacting company and counseled executive leaders on impact contracts would have on company operations.
Worked with both internal and external users to create detailed financial reports.
Education
Associate of Arts: Business Administration, Expected in 12/2013 St. Louis Community College At Meramec - St. Louis, MO, GPA:
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