office manager resume example with 5+ years of experience
Customer service professional experienced in identifying and
selling products based on customer needs and processing
credit card and cash transactions. Skilled in using computers
and handheld devices. Delivers quality customer checkout
experience. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Certificate of Appointment of Notary Public (Expires on July 19th, 2025)
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- Processed and sent invoices, adjustments and credit memos to customers.
- Managed all payments processing, invoicing and collections tasks.
- Created highly organized filing system for account documents resulting in increased efficiency.
- Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Answered multi-line telephone system.
- Supported office clerical functions using word processing and other software, email and office machines.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Verified data when processing incoming and outgoing checks.
- Verified prices and computed totals to complete accurate invoices.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Wrote error-free and professional correspondence on behalf of court system.
- Maintained inventory in supply closet to prevent shortages.
- Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Retrieved, sorted, copied, and filed all documents and paperwork.
- Strictly adhered to confidentiality dictations to safeguard information.
- GCIC training.
- Maintained electronic databases and physical files.
- Collected criminal records and evidence to organize case information for judge and officers.
- Updated and maintained account records in Courtware & Rims to adequately track current revenue and stay on top of communications.
- Classified information into chronological, alphabetical or numerical order.
- Reached out to clinical professionals to compile history documents and obtain necessary paperwork for procedures.
- Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.
- Increased sales of target items by employing excellent upselling and communication skills.
- Engaged customers and built connections using positive, upbeat attitude.
- Solved complaints by customers and issued credits for returned merchandise.
- Boosted team success by working well with all members and cross-training in different positions and departments.
- Stayed on top of policy changes and promotions to better serve customers with current information.
- Obtained thorough knowledge of products sold to assist customers in locating and purchasing items.
- Assisted cashiers in balancing cash tills at close of shift.
- Helped management solve customer concerns with proactive approaches based on retail knowledge.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Reviewed activities regularly to identify opportunities for improvement.
- Restocked shelves with current merchandise, taking time to arrange attractive, eye-catching displays.
- Received deliveries, scanned packages and input volume data in internal database.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Maintained business records by updating customer information.
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Resume Overview
School Attended
- Oconee Fall Line Technical College
Job Titles Held:
- Office Manager
- Administrative Assistant /Court Clerk
- Window Clerk
Degrees
- GED
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