LiveCareer-Resume

office manager resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
  • Educated in the critical evaluation and interpretation of epidemiological literature
  • Statistical skills possessed to calculate and interpret epidemiologic measures
  • Familiarity with outbreak investigations—foodborne and infectious diseases
  • Well-informed on strengths and limitations of different study designs
  • Knowledgeable about chronic and infectious disease surveillance
Skills
  • Microsoft Word, Excel, Power Point, Outlook, ADL, SigmaCare Electronic Medical Record, Abaqis. Smartlinx Payroll Software
  • Working knowledge of Microsoft Publisher and Constant Contact
  • Administrative support
  • ADP
  • Brochures
  • Bi
  • Council
  • Data collection
  • Databases
  • Department of Health
  • DNS
  • Logistics
  • Director
  • Meetings
  • Excel
  • Office
  • Outlook
  • Power Point
  • Microsoft Publisher
  • Microsoft Word
  • Newsletter
  • Nursing
  • Office equipment
  • Payroll
  • Policies
  • Presenter
  • Protocols
  • Quality assurance
  • Quality management
  • Recruitment
  • Requirement
  • Research
  • Scheduling
  • Staffing
  • Travel arrangements
Education
Master of Public Health: Health Policy And Management /Global Health , Expected in 08/2020
New York Medical College - Valhalla, NY,
GPA:
: , Expected in 12/2020
LeadingAge Ignite Leadership Academy - Latham, NY,
GPA:
Bachelor of Arts: Psychology, Expected in 05/2002
Queens College (CUNY) - Flushing, NY,
GPA:
Associates of Science: Business Administration, Expected in
Queensborough Community College (CUNY) - Bayside, NY
GPA:
Work History
Office Manager, 07/2007 to Current
ReingoldAlexandria, VA,
  • Oversee the daily function and operation of the Admissions and Social Work departments.
  • Supervise Admission Assistants and Social Work Volunteers.
  • Serve as a resource to others and provide guidance Address patients/families’ concerns/complaints and provide follow up with the appropriate interdisciplinary department.
  • Conduct facility tours and brief families of prospective patients on the admission process.
  • Act as resource to families regarding facility’s services and policies.
  • Gather and analyze monthly statistical report for admissions/discharges and home care referrals for Senior Administration.
  • Prepare quality management reports and present findings in the absence of the department head at monthly quality assurance performance improvement committee meeting.
  • Conduct monthly quality assurance interviews with families.
  • Assist in the revision and implementation of policies and procedures.
  • Participate in annual Department of Health Survey.
  • Compile daily list of all patients’/residents’ Advance Directives by utilizing SigmaCare electronic medical records.
  • Replace all patients’/residents’ missing property and perform monthly audit to ensure Department of Health compliance.
  • Process bi-weekly payroll using Smartlinx software.
  • Organize and coordinate Family Council meetings including scheduling of monthly presenter.
  • Conduct annual performance evaluations.
  • Provide superior administrative support to Senior Vice President for Social Work Services and Resident Life and Director of Social Work Services including primary data collection for various projects, events/logistics coordination and calendar management.
  • Evaluate maintenance and custodial needs pertaining to departmental upkeep.
  • Monitor office equipment use and facilitate repair or replacement as per requirement.
  • Coordinate weekly religious services with religious community leaders.
Coordinator, 05/2006 to 05/2007
Womack Machine Supply Co Of OkFarmers Branch, TX,
  • Office of Sponsored Programs and Research.
  • Assisted with the management of the day-to-day activities of two Institutional Review Boards to ensure system compliance with all applicable state and federal regulations related to research.
  • Served as a resource to research submitters.
  • Managed and input data into the grant and IRB databases.
  • Evaluated protocols for completeness.
  • Ensured the accurate classification of submissions by review category (Exempt, Expedited, and Full Board).
  • Planned and coordinated all grant and IRB meetings.
  • Assisted with the preparation of reports and grant applications.
Administrative Assistant, 09/2002 to 12/2005
Distribution NowEl Reno, OK,
  • Provided executive level administrative support to DNS, ADNS and 11 direct reports.
  • Acted as liaison between Nursing and staffing agencies to ensure proper communication.
  • Updated and maintained DNS and ADNS calendars, scheduled appointments and interviews.
  • Organized details of departmental events, travel arrangements and nursing agendas.
  • Created and edited monthly Nursing employee newsletter.
  • Processed bi-weekly ADP/E-Time payroll for a total of 217 employees.
  • Tracked employee benefit time.
  • Kept meticulous records of all RN/LPNs licenses and renewed CNAs certifications.
  • Generated weekly nursing vacancy reports.
  • Designed brochures for Nursing recruitment projects.
  • Coordinated and maintained weekly FMLAs, changes in employee status, STEP advances and sign-on bonuses.
Additional Information
  • HONORS AND AWARDS , Golden Key International Honor Society Psi Chi – Psychology Honor Society Phi Theta Kappa Honor Society Recipient of the Herman and Emma Brandt award for Economics (1997) Recipient of the Parker Jewish Institute of Health Care - Employee of the Month award Received HealthCare Employee of Distinction award 2020

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Resume Overview

School Attended

  • New York Medical College
  • LeadingAge Ignite Leadership Academy
  • Queens College (CUNY)
  • Queensborough Community College (CUNY)

Job Titles Held:

  • Office Manager
  • Coordinator
  • Administrative Assistant

Degrees

  • Master of Public Health
  • Bachelor of Arts
  • Associates of Science

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