office manager resume example with 18+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary
  • Educated in the critical evaluation and interpretation of epidemiological literature
  • Statistical skills possessed to calculate and interpret epidemiologic measures
  • Familiarity with outbreak investigations—foodborne and infectious diseases
  • Well-informed on strengths and limitations of different study designs
  • Knowledgeable about chronic and infectious disease surveillance
  • Microsoft Word, Excel, Power Point, Outlook, ADL, SigmaCare Electronic Medical Record, Abaqis. Smartlinx Payroll Software
  • Working knowledge of Microsoft Publisher and Constant Contact
  • Administrative support
  • ADP
  • Brochures
  • Bi
  • Council
  • Data collection
  • Databases
  • Department of Health
  • DNS
  • Logistics
  • Director
  • Meetings
  • Excel
  • Office
  • Outlook
  • Power Point
  • Microsoft Publisher
  • Microsoft Word
  • Newsletter
  • Nursing
  • Office equipment
  • Payroll
  • Policies
  • Presenter
  • Protocols
  • Quality assurance
  • Quality management
  • Recruitment
  • Requirement
  • Research
  • Scheduling
  • Staffing
  • Travel arrangements
Master of Public Health: Health Policy And Management /Global Health , Expected in 08/2020
New York Medical College - Valhalla, NY,
: , Expected in 12/2020
LeadingAge Ignite Leadership Academy - Latham, NY,
Bachelor of Arts: Psychology, Expected in 05/2002
Queens College (CUNY) - Flushing, NY,
Associates of Science: Business Administration, Expected in
Queensborough Community College (CUNY) - Bayside, NY
Work History
Office Manager, 07/2007 to Current
ReingoldAlexandria, VA,
  • Oversee the daily function and operation of the Admissions and Social Work departments.
  • Supervise Admission Assistants and Social Work Volunteers.
  • Serve as a resource to others and provide guidance Address patients/families’ concerns/complaints and provide follow up with the appropriate interdisciplinary department.
  • Conduct facility tours and brief families of prospective patients on the admission process.
  • Act as resource to families regarding facility’s services and policies.
  • Gather and analyze monthly statistical report for admissions/discharges and home care referrals for Senior Administration.
  • Prepare quality management reports and present findings in the absence of the department head at monthly quality assurance performance improvement committee meeting.
  • Conduct monthly quality assurance interviews with families.
  • Assist in the revision and implementation of policies and procedures.
  • Participate in annual Department of Health Survey.
  • Compile daily list of all patients’/residents’ Advance Directives by utilizing SigmaCare electronic medical records.
  • Replace all patients’/residents’ missing property and perform monthly audit to ensure Department of Health compliance.
  • Process bi-weekly payroll using Smartlinx software.
  • Organize and coordinate Family Council meetings including scheduling of monthly presenter.
  • Conduct annual performance evaluations.
  • Provide superior administrative support to Senior Vice President for Social Work Services and Resident Life and Director of Social Work Services including primary data collection for various projects, events/logistics coordination and calendar management.
  • Evaluate maintenance and custodial needs pertaining to departmental upkeep.
  • Monitor office equipment use and facilitate repair or replacement as per requirement.
  • Coordinate weekly religious services with religious community leaders.
Coordinator, 05/2006 to 05/2007
Womack Machine Supply Co Of OkFarmers Branch, TX,
  • Office of Sponsored Programs and Research.
  • Assisted with the management of the day-to-day activities of two Institutional Review Boards to ensure system compliance with all applicable state and federal regulations related to research.
  • Served as a resource to research submitters.
  • Managed and input data into the grant and IRB databases.
  • Evaluated protocols for completeness.
  • Ensured the accurate classification of submissions by review category (Exempt, Expedited, and Full Board).
  • Planned and coordinated all grant and IRB meetings.
  • Assisted with the preparation of reports and grant applications.
Administrative Assistant, 09/2002 to 12/2005
Distribution NowEl Reno, OK,
  • Provided executive level administrative support to DNS, ADNS and 11 direct reports.
  • Acted as liaison between Nursing and staffing agencies to ensure proper communication.
  • Updated and maintained DNS and ADNS calendars, scheduled appointments and interviews.
  • Organized details of departmental events, travel arrangements and nursing agendas.
  • Created and edited monthly Nursing employee newsletter.
  • Processed bi-weekly ADP/E-Time payroll for a total of 217 employees.
  • Tracked employee benefit time.
  • Kept meticulous records of all RN/LPNs licenses and renewed CNAs certifications.
  • Generated weekly nursing vacancy reports.
  • Designed brochures for Nursing recruitment projects.
  • Coordinated and maintained weekly FMLAs, changes in employee status, STEP advances and sign-on bonuses.
Additional Information
  • HONORS AND AWARDS , Golden Key International Honor Society Psi Chi – Psychology Honor Society Phi Theta Kappa Honor Society Recipient of the Herman and Emma Brandt award for Economics (1997) Recipient of the Parker Jewish Institute of Health Care - Employee of the Month award Received HealthCare Employee of Distinction award 2020

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • New York Medical College
  • LeadingAge Ignite Leadership Academy
  • Queens College (CUNY)
  • Queensborough Community College (CUNY)

Job Titles Held:

  • Office Manager
  • Coordinator
  • Administrative Assistant


  • Master of Public Health
  • Bachelor of Arts
  • Associates of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: