office manager resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Skills
Budgetary Planning
Policy and Procedure Modification
Team Management
Office Management
Administration and Operations
Confidence and Drive
Income Statements
Meeting Coordination and Support
Managing Appointments
Scheduling Hearings
Employee Timesheet Processing
Remote Work Coordination
Layout Planning
Documentation
Collecting Statements
Employee Motivation
Invoice and Payment Tracking
Executive Calendars
Profit and Loss Statements
Calculating Deductions
Deposit Collection
Calculating Liabilities
Medical Billing and Collections
Payroll Administration
Staff Training
Work History
11/2003 to CurrentOffice ManagerDexcom, Inc. | Boston, MA,
22 years experienced direct care provider
22 years' experience in habilitation
New hire recruitment, billing, maintaining files, orientation
Wrote, designed goals for clients to reach to make them more self-sufficient
Supervised and monitored employees to provide proper services and to build rapport with clients
All human resource functions 3 years DCW training
DCW certificate 12-19-2012
DCW Trainers certificate 9-1-2016
Article 9/First Aid/CPR
Fingerprint Card
08/2015 to 08/2016Home &Community-Based Services :Respite AHCCCS- State Of Arizona | City, STATE,
Enforced rules and managed behavior through developmentally appropriate discipline.
Met with parents about daily activities, positive developments and issues.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Applied positive behavior management techniques to enhance social interactions and emotional development.
Planned and guided age-appropriate tasks like reading, crafts and [Type].
Kept notes of behavior issues, food served and medications administered to children.
Consulted with families to discuss activities and behaviors of each child.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Provided mobility assistance such as walking and regular exercising.
Assisted disabled clients to support independence and well-being.
Provided transportation and appointments management.
Completed entries in log books, journals and care plans to accurately document and report patient progress.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
Developed rapport to create safe and trusting environment for care.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Followed nutritional plans to prepare optimal meals.
Administered medication as directed by physician.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Supervised daily activities and provided assistance to staff.
Completed medical and program reports and maintained records following clinic standard operating procedures.
Administered prescribed medications under direction of physician.
Transported clients for medical and personal outings.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Provided direct personal care and administrative services to clients.
Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
Documented vital statistics and coordinated with health care providers.
Supported families through difficult times by offering emotional support and education on important care tasks.
Constructed cognitively stimulating activities.
Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
07/2014 to 07/2016Arizona Association of Family Day Care Providers State Of Arizona | City, STATE,
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Engaged with children on individual basis to build positive relationships and promote learning.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Instructed children in health and personal habits, such as eating, resting and toileting.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
Allowed for ample outdoor recreation time to support physical development.
Made nutritious breakfasts, lunches, dinners and snacks for children.
Promoted sensory development by providing access to different textures.
Managed food inventory for [Number]-person center in accordance with nutritional guidelines.
Helped new preschool children get used to classes by giving one-on-one support.
Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Education
Expected in 2011 to to Bachelor of Science | Psychology Changed To Business Chandler/Gilbert Community College, Gilbert, AZ, GPA:
I Started out taking Psychology but changed it to business. I plan to start next semester with accounting courses to update me skills
Will be continuing my education
Expected in 1995 to to Certificate in banking and financial services | AccountingApollo College, Mesa, AZGPA:
Certifications
Home & community based office of licensing-
Superior court state of arizona maricopa county Parenting class certificate
Family day care providers certificate
Certified Direct care provider instructor for level 1&2 -
Certified Direct care provider certificate for level 1&2
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