Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Seasoned Manager with outstanding resourcefulness and creative problem-solving abilities. Versed in customer, employee and management communications with innate relationship and rapport cultivating strengths. Dependable administrator skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic professional with remarkable communication and prioritization skills. Experienced with a passion for quality customer care. Previously managed more than 100 employees and organized large-scale events, including weddings and banquets. Well-known for delivering excellent dishes and customer service, resulting in business growth. Dedicated, hardworking and professional with extensive daily planning and operations experience. Skilled in staff training and development. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Managing and training in a positive approach creating motivation to learn, grow and excel.

  • Schedule Coordination
  • Quality Assurance
  • Team Management and Supervision
  • Performance Management
  • Team Building
  • Recruitment and Hiring
  • Decision Making
  • Motivational Leadership
  • Coaching and Mentoring
  • Staff Development and Training
  • Regulatory Compliance
  • Handling Customer Complaints
  • Complex Problem Solving
  • Documentation and Recordkeeping
  • Adaptable and Resilient
  • Goal Setting
  • Multitasking and Prioritization
  • Customer Service Management
  • Verbal and Written Communication
  • Employee Motivation and Discipline
  • Cross-Functional Collaboration
  • Delegation and Work Assignment
  • Attention to Detail
  • Leadership and Change Management
  • Project Management
  • Diligent Follow Through
  • Friendly and Relatable
  • Honesty and Integrity
  • Methodical and Organized
Work History
Office Manager, 01/2019 - 03/2020
Clinica Lafayette, CO,
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
Inside Sales Representative, 03/2012 - 01/2020
One80 Intermediaries Colorado Springs, CO,
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Prospected 100 potential customers per week and maintained solid conversion rate.
  • Surpassed sales targets by 73%.
Manager of Operations, 01/2008 - 12/2012
Hillel: The Foundation For Jewish Campus Life Bethlehem, PA,
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Forged and cultivated productive relationships with community members and potential partners.
  • Developed strong relations with company associates, reducing turnover.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
  • Established positive and effective communication among unit staff and organization leadership, reducing misunderstandings and late tasks.
  • Evaluated upcoming program plans to forecast expected resource needs.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Spearheaded quality control measures to minimize downtime and propel sales.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Managed and allocated staff and material resources to meet production goals.
  • Maintained constructive client and vendor relationships.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Verified compliance with best business practices throughout organization.
  • Monitored employee productivity and optimized procedures to reduce costs.
Store Manager, 05/2004 - 05/2008
Cvs Health Greenville, SC,
  • Oversaw, trained and encouraged employees while promoting culture of efficiency and performance.
  • Analyzed and interpreted store trends to facilitate planning.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
: Computer Software And Media Applications, Expected in 07/2005
Oracle University - California,
High School Diploma: , Expected in 04/1990
Arvada High School - Arvada, CO

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School Attended

  • Oracle University
  • Arvada High School

Job Titles Held:

  • Office Manager
  • Inside Sales Representative
  • Manager of Operations
  • Store Manager


  • High School Diploma

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