Dedicated and focused Office Manager/Administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and career advancement.
Meticulous attention to detail
Professional and mature
Strong problem solver
Dedicated team player
Human Resources Assistance
Microsoft Office proficiency
Coordinated department functions for meeting payroll, reports to corporate as well as local office activities.
Increased office organization by developing more efficient filing system and customer database protocols.
Investigated any necessary information for proper documentation of employee records.
Managed daily schedules for office staff.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Assisted with payroll preparation and entered data into cumulative payroll document.
Liaised with HR department to establish employee benefits, training, payroll and termination procedures.
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Hiring agent and payroll administrator
Contract preparations & set-up Accounts
Payable/Accounts, Receivable Accountability of employees, equipment & projects Receptionist, order office supplies
Maintained detailed administrative and procedural processes to improve accuracy and efficiency
Coordinated meetings with other department managers and served as main liaison between clients and employees
Managed supply inventory, personnel records, training logs Procurement and tax exempt management
Maintained databases and spreadsheets to improve inventory management and reporting accuracy
Improved communication efficiency as primary liaison between departments, clients and vendors
Planned travel arrangements for management, office and field employees
Directly supported project supervisor in managing operation work flow
Communicated with employees, co-workers and clients via phone, email and in person to obtain information with regards to project progression
Managed and maintained the receptionist area, including greeting visitors and responding to telephone and in-person requests for information Made copies, sent faxes and handled all incoming and outgoing correspondence Organized files, developed spreadsheets, faxed reports and scanned documents
Created weekly and monthly reports and presentations
Managed the day-to-day calendar for the company's office supervisor
Properly routed agreements, contracts and invoices through the signature process
Managed daily office operations and maintenance of equipment
Organized activities that developed children's physical, emotional and social growth
Redirected children to encourage safe, positive behaviors
Frequently substituted in office and classroom areas
Helped facilitate indoor and outdoor play, parent-teacher conferences and keeping the classroom clean
Created daily lesson plans for activities
Physically and verbally interacted with children throughout the day
Collaborated daily with classroom teachers to keep activities running smoothly
Established and maintained a safe play environment for the children
Monitored children's play activities to verify safety and wellness
Taught children personal care behaviors, including toilet training and feeding
Stayed current on all toy and child-related recalls and safety warnings
Continually encouraged children to be understanding and patient with others
Monitored educational progress by keeping detailed individual charts and files
Kept parents up to date on the progress of their children via, email, phone calls and monthly letters
Openly exchanged ideas and materials with coworkers
Human Resources Management (HRM) Time management & multitasking Strong problem solver Accomplishments Organization Organization by developing more efficient filing system and customer database protocols.
Successfully planned and executed regional meetings, lunches and special events for groups of 40+ employees.
Research Investigated and analyzed client complaints to identify and resolve issues.
Administration Answered multiple phone lines, transferred calls to corresponding departments, filed client records and billed accordingly.
Customer Service Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Records Reviewed records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
Administration Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Reporting Maintained status reports to provide management with updated information for client projects.
Training Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Payroll Assistance Assisted with payroll preparation and entered data into cumulative payroll document (Mobile Frame).
Planning Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 40+ employees.
Ensured staff was equipped with all necessary supplies and collateral for long distance travel.
Employee Management Liaised with HR department to establish employee benefits, training, payroll and termination procedures.
Scheduling Facilitated on-boarding of new employees by scheduling training, answering questions and processing paperwork.
Ensure foster children are placed in a safe and protective environment Maintain monthly reports regarding foster children and the foster families in which the children resided in Ensure foster parents kept up to date on all the State of Texas requirements concerning the well being of themselves and their home environment Determined actions needed to be taken in helping foster children coop with the traumatic effects of being separated from their families Maintained the preparation, compliance, and accuracy of files, forms, and statistics in accordance with the Department of Family and Protective Services and Lutheran Social Services of the South standards and requirements Evaluated prospective adopted parents in determining whether a foster child should be adopted into the home/family, by interviewing family members and those close to them.
Investigate reports of abuse/neglect to children to assess current or future risk to children Interviewing children, parents, family members and others; assess home environments and gather pertinent Information from other sources to determine if abuse or neglect has occurred or if there is a risk of abuse or neglect Determine actions to be taken to remove or to reduce an immediate threat to the safety of a child to include, testifying in court to seek emergency protective services, placing children in substitute care, referring families for immediate crisis intervention therapy or other community resources Maintain working relationship between supportive services and judicial system Information gathering and documentation Interaction between general public, professionals in the community, staff, clients and organizations Adhered to all rules and regulations set by the Texas Department of Family and Protective Services.
Data entry, customer service, multi phone line Organized and utilized alpha and numeric filing system Ticket sales, ran errands, ordered office supplies Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Assisted in flight planning, (clearances for departures) Validated daily count of launches, cancels, off-station and broken aircraft Documented training accomplishments, flight hours, updated flyer's eligibility requirements, maintained flight pay, audited flight forms Data entry, inventory control, filing, updated and posted all documents efficiently Supervised follow co-workers when supervisor was away from the office Held secret clearance, USAF Honor Guard 1 year.
Additional Information Honors: Air Force Achievement Medal, Air Force Training Ribbon, National Defense Service Medal, Air Force Outstanding Unit Award, Air Force Longevity Service Award, honorable discharge, Veteran of foreign wars Other Activities: Member of P.E.O., (Women's educational organization), Chapter BJ, Corpus Christi, TX, since 2004.
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