Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Executive Summary
Organized and highly accurate Administrative professional with a unique ability to successfully manage multiple secretarial projects simultaneously. Proven competencies as an office administrator with ability to empower others and foster cohesive business environments. Consistently leverage organizational capabilities to facilitate well-run, and streamlined office operations. Deliver outstanding results, leading to increased levels of responsibility and recognition. Well-developed interpersonal communication skills to work effectively with people from diverse professional and cultural backgrounds. Office Supply Acquisition * Team Building & Leadership * Filing/Data Entry * Human Relations Client Relationship Management * Sales Expenses and Reimbursements * Computer Operations Payroll Management * Office Equipment Operation * Word Processing & Typing Account Payable/Receivable * Report & Document Preparation * Meeting & Event Planning
Core Qualifications
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Professional Experience
03/2015 to 06/2016
Office Manager/Administrator Pickup New York City, NY,
  • Ensure that clients and vendors are comfortable when entering the building by meeting their needs and expectations Perform HR related duties and maintain HR forms: I-9, W-4 forms, new employee hire packages, benefits, exit interviews Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints Assist with maintaining office budget and negotiate office equipment/supplies price reductions Introduce new policies, rules and regulations and ensure they are followed.
03/2012 to 2015
Office Administrator Filtration Group Des Plaines, IL,
  • Planned, scheduled and produced all company meetings, including     meetings with VIP clients
  •  Developed new business forms to improve production  and management of products for the company
  •  Demonstrated excellent knowledge and proficiency in using MS  office suite that includes Excel, Word, Outlook, DOCS Open,  Peachtree, QuickBooks, and  Summit
  •   Administrated Human Resources, on-boarding, employee relations    and training for new staff and current staff 
  • Created and maintained spreadsheets to track and present financial data
03/2011 to 11/2012
Administrative Assistant Department Of Homeland Security Montrose, CO,
  • Manage travel and expense reports for department team members Scheduled meetings, coordinated room reservations, distributed meeting agendas, and recorded minutes Monitored the department budget and expenditures; prepared faculty expense reports and tracked reimbursement Coordinated and performed all pre-and post-operative incoming and outgoing communications Compiled information from Managers for monthly status reports and assisted in compiling and submitting attendance reports.
2002 to 02/2011
Office Manager/Administrator Pickup Newark, NJ,
  • Updated organizational charts, phone lists and email group mailing lists Assisted Human Resources (HR) by maintaining personnel files and coordinating the annual review process Maintained calendar, scheduled meetings and took minutes at weekly management team meetings Coordinated travel arrangements, reviewed and verified information on travel expense statements, submitted and followed-up on them as necessary Redesigned office administrative procedures to modernize functions, eliminate redundancy and expedite workflow.
1994 to 2002
Office Manager/Administrator Pickup Piscataway, NJ,
  • Assisted in all general office duties; including catered events/meetings, receiving and shipping, reception coverage, executive calendar scheduling and maintenance, and supply ordering Processed correspondence in responses to customer complaints Provided employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes Discussed job performance problems with employees to identify causes and issues and to work on resolving problems Implemented corporate or departmental policies, procedures, and service standards in conjunction with management.
Expected in 1983
Bachelor of Science: Criminal Justice
Appalachian State - Boone, NC
Criminal Justice
Expected in 1979
Paralegal Program. Paralegal Technology Degree:
CPCC - Charlotte, NC
Expected in 1976
Associate of Science: Legal Secretarial
Mitchell College - Statesville, NC
administrative, benefits, budget, charts, clients, email, employee relations, expense reports, financial, forms, general office duties, Human Resources, HR, mailing, scheduling and maintenance, meetings, Excel, MS office suite, office, Outlook, Word, office equipment, organizational, Paralegal, Peachtree, personnel, policies, QuickBooks, receiving, reception, shipping, spreadsheets, Summit, phone, travel arrangements, workflow

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School Attended

  • Appalachian State
  • CPCC
  • Mitchell College

Job Titles Held:

  • Office Manager/Administrator
  • Office Administrator
  • Administrative Assistant
  • Office Manager/Administrator
  • Office Manager/Administrator


  • Bachelor of Science
  • Paralegal Program. Paralegal Technology Degree
  • Associate of Science

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