Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Personable administrative assistant skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

  • Excel spreadsheets
  • Back office operations
  • Travel administration
  • Check processing
  • Microsoft
  • Meeting planning
  • Account balancing reconciliation
  • Recordkeeping and bookkeeping
  • Data entry documentation
  • PC proficient
  • Resourceful
  • Negotiation
  • Invoicing and billing
Office Manager/Administrative Assistant, 09/2018 to 04/2021
PepsicoBenicia, CA,
  • Scheduled/ assigned sale's reps appointments with customers based on their territories, made travel arrangements if necessary.
  • Handle customer complaints, work as a liaison between departments, follow up to ensure resolutions
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
Executive Assistant/Office Manager, 08/2016 to 06/2018
Arlington County, VaArlington, VA,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
Behavioral Health Technician, 11/2014 to 08/2016
Unc Health Care SystemsMorganton, NC,
  • Helped organize daily groups, schedule speakers, group facilitators, and outside extracurricular activities.
  • Work with insurance companies to find appropriate Intensive Outpatient Programs with transitional housing for clients upon discharge.
  • Always tried to provide a nurturing and positive environment and intune to the emotional needs of our clients.
  • Provided client assessments upon admission and discharge.
Ticket Office Representative, 08/2009 to 04/2014
New York Racing AssociationOr, OR,
  • Manage ticket sales and group sales via phone and in person assisting customers with seating arrangement.
  • Contacted company patrons via phone and mail to sell season tickets or ask for donations.
  • Track daily sales, Process donations, created reports of sales and donations.
Education and Training
Associate: Psychology, Expected in
- ,
Certification in Early Childhood Education: , Expected in 05/2011
Tulsa Technology Center-Lemley Campus - Tulsa, OK
Associate: Arts, Expected in 2002
Louisiana State University - Baton Rouge, LA
AA: Social Sciences/ General, Expected in 2000
Tulsa Community College - Tulsa, OK
May 2012 to Present CPR Certification First Aid Certification

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School Attended

  • Tulsa Technology Center-Lemley Campus
  • Louisiana State University
  • Tulsa Community College

Job Titles Held:

  • Office Manager/Administrative Assistant
  • Executive Assistant/Office Manager
  • Behavioral Health Technician
  • Ticket Office Representative


  • Associate
  • Certification in Early Childhood Education
  • Associate
  • AA

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