office manager accounts receivable clerk resume example with 17+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Having worked remote for the past 7 years I have developed great time management and strong work ethic. I am a diligent Accounts Receivable Clerk that offers invoice generation and financial analysis and management expertise paired with first-rate recordkeeping and time management abilities. Systematic and meticulous professional with 15 years of comprehensive experience accurately recording payments and transactions. Familiar with accounting software and fair credit practices and collections regulations. Strong work ethic coupled with dynamic team collaboration skills.
I am a motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Skills
Invoice and Payment Processing
Proactive and Self-Motivated
Customer Relations
Time Management
Data Entry and 10-Key
Accounts Receivable
Creative Problem Solving
Attention to Detail
Relationship Building
QuickBooks
Collections Understanding
Statement Review
Database Updates
Critical Thinking
Departmental Collaboration
Word Processing
Microsoft Office
Handling Confidential Materials
Outbound Calling
Experience
Office Manager/Accounts Receivable Clerk, 01/2007 - Current Res-Care, Inc. – Pocatello, ID,
Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
Processed posting and reconciling payments and addressed aged receivables.
Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
Reached out to vendors and customers to resolve account problems.
Generated monthly statements for accounts receivable operations.
Cleared account balances by examining customer payments and payment history and coordinating contact with collections.
Coded invoices and other records to maintain organized and accurate records.
Processed monthly payments and researched payment discrepancies.
Entered, posted and scanned accounts receivable documents into accounting software.
Provided input to policies and systems, optimizing premium billing function.
Monitored accounts receivable report, checking for late, delinquent, or missing invoices and payments.
Educated customers to facilitate online invoices and payment remittances.
Worked closely with internal teams to resolve customer billing and payment issues.
Updated accounting notes in CRM, maintaining pertinent credit information.
Examined customer payment history and coordinated collections arrangements.
Calculated unpaid invoices to maintain updated receivables reports.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Coded and entered daily invoices with in-house accounting software.
Implemented and maintained company protocols to facilitate smooth daily activities.
Monitored payments due from clients and promptly contacted clients with past due payments.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
Reviewed invoices for accuracy to identify cost savings.
Delivered administrative support by conducting research, preparing reports and handling information requests.
Monitored accounts receivable, advising of delinquencies or other account irregularities.
Supervised business office staff and administrators, driving office operations.
Created memos, letters and other documents, fostering internal and external communication.
Filtered emails based on importance and escalated issues to leadership.
Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
Youth Director, 06/2006 - 12/2006 Marceline Youth Center – City, STATE,
Demonstrated positive social skills to build healthy relationships.
Collaborated with community agencies and city departments to create youth program opportunities.
Prepared and distributed flyers, press releases and brochures to gain interest in established programs and events.
Scheduled summer activities, field trips and visits to cultural institutions.
Worked with church leadership, parents and volunteers to establish clear goals and guidelines for church youth.
Maintained inventory of supplies and equipment with established sign-out procedures.
Coordinated team-building group activities to promote socialization.
Directed weekly youth meetings, special group events.
Mapper, 04/2005 - 05/2006 Marceline Mapping – City, STATE,
Updated, automated, manipulated and maintained information to produce thematic maps and graphic presentations.
Generated sections, montages and maps in accordance with cartographic and company standards.
Examined and analyzed data from ground surveys and satellite images to prepare topographic maps and aerial-photograph mosaics.
Used Auto Cad to complete aerial maps and draw legal descriptions.
Added new parcel numbers to property sales to suit tax purposes.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
: Paralegal Studies, Expected in - Kaplan University - Davenport, IA GPA: Status -
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