Office Manager Accounting Bookkeeper Payroll Administrator resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Resourceful, highly organized professional with noted experience in administrative management. Prioritizes and multitasks effectively to achieve project goals. Methodical and detail-oriented team player with expertise in leadership and maintaining productive working relationships in high-pressure environments. Offering these skills and strong work ethic.
Skills
Business Management Principles
Scheduling and Coordinating
Team Management
Accounting Techniques
Report Preparation and Analysis
Financial Management
Office Management
Financial Statements
Policy and Procedure Modification
Customer Service
Administration and Reporting
Managing Operations and Efficiency
Employee Coaching and Motivation
Accounts Payable and Receivable Auditing
Profit and Loss Statements
Account and Ledger Reconciliations
Data Protection
Cash Flow and Reconciliation
Documentation
Accounting
Reporting
Work History
Office Manager/Accounting Bookkeeper/Payroll Administrator, 03/2007 to Current Getgo – Brownsburg, IN,
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw office inventory and vender services. Compared vendor prices and negotiated for optimal savings.
Optimized organizational systems for online payment collections, deposits and recordkeeping.
Managed office operations, oversaw receiving and organizing correspondence, answering and forwarding calls and creating business records and invoices.
Mentored new hires on company processes while managing them to achieve maximum production.
Developed standard operating procedures for all administrative employees.
Sourced vendors for special project needs and negotiated contracts.
Prepared meeting materials.
Coded and entered daily invoices with in-house accounting software.
Administered payroll and maintained proper documentation.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Implemented company transitions, system conversions and office moves.
Manager/Corporate Trainer, 01/1999 to 01/2000 Prime Time Grill & Bar – City, STATE,
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Tracked food production levels, meal counts and supply costs.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Reviewed and approved employee schedules and timesheets.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Verified prepared food met standards for quality and quantity before serving to customers.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
Maximized quality assurance by completing frequent line checks.
Food Service Manager, 01/1996 to 01/1999 Applebees – City, STATE,
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Tracked food production levels, meal counts and supply costs.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Reviewed and approved employee schedules and timesheets.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Limited portion sizes and used garnishes to control food costs.
Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Motivated staff to perform at peak efficiency and quality.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Verified prepared food met standards for quality and quantity before serving to customers.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Helped general management develop prices based on inventory costs and portion sizes.
Bar Operations Manager, 01/1991 to 01/1996 Kilroys Sports Bar – City, STATE,
Maximized customer service by training staff, overseeing operations and resolving issues.
Closed out cash register and prepared cashier report at close of business.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Checked ID cards and verified bar guests were of legal age.
Improved customer service rankings by resolving issues quickly and accurately.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Handled $10,000 cash on daily basis, which built trustworthiness and loyalty with owners.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Consulted with managers to organize special events and promotions.
Decreased waste, following strict recipes and drink measurement protocol.
Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
Education
High School Diploma: , Expected in 1987 Bloomington High School North - Bloomington, IN, GPA:
Certifications
I obtained my Real Estate license in 2006, and keep it in Referrals.
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