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Office Manager Accounting Bookkeeper Payroll Administrator resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Resourceful, highly organized professional with noted experience in administrative management. Prioritizes and multitasks effectively to achieve project goals. Methodical and detail-oriented team player with expertise in leadership and maintaining productive working relationships in high-pressure environments. Offering these skills and strong work ethic.

Skills
  • Business Management Principles
  • Scheduling and Coordinating
  • Team Management
  • Accounting Techniques
  • Report Preparation and Analysis
  • Financial Management
  • Office Management
  • Financial Statements
  • Policy and Procedure Modification
  • Customer Service
  • Administration and Reporting
  • Managing Operations and Efficiency
  • Employee Coaching and Motivation
  • Accounts Payable and Receivable Auditing
  • Profit and Loss Statements
  • Account and Ledger Reconciliations
  • Data Protection
  • Cash Flow and Reconciliation
  • Documentation
  • Accounting
  • Reporting
Work History
Office Manager/Accounting Bookkeeper/Payroll Administrator, 03/2007 to Current
GetgoBrownsburg, IN,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw office inventory and vender services. Compared vendor prices and negotiated for optimal savings.
  • Optimized organizational systems for online payment collections, deposits and recordkeeping.
  • Managed office operations, oversaw receiving and organizing correspondence, answering and forwarding calls and creating business records and invoices.
  • Mentored new hires on company processes while managing them to achieve maximum production.
  • Developed standard operating procedures for all administrative employees.
  • Sourced vendors for special project needs and negotiated contracts.
  • Prepared meeting materials.
  • Coded and entered daily invoices with in-house accounting software.
  • Administered payroll and maintained proper documentation.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Implemented company transitions, system conversions and office moves.


Manager/Corporate Trainer, 01/1999 to 01/2000
Prime Time Grill & BarCity, STATE,
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Tracked food production levels, meal counts and supply costs.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
  • Maximized quality assurance by completing frequent line checks.
Food Service Manager, 01/1996 to 01/1999
ApplebeesCity, STATE,
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Tracked food production levels, meal counts and supply costs.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Reviewed and approved employee schedules and timesheets.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Limited portion sizes and used garnishes to control food costs.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Motivated staff to perform at peak efficiency and quality.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Helped general management develop prices based on inventory costs and portion sizes.
Bar Operations Manager, 01/1991 to 01/1996
Kilroys Sports BarCity, STATE,
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Checked ID cards and verified bar guests were of legal age.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Handled $10,000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Consulted with managers to organize special events and promotions.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
Education
High School Diploma: , Expected in 1987
Bloomington High School North - Bloomington, IN,
GPA:
Certifications

I obtained my Real Estate license in 2006, and keep it in Referrals.

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Resume Overview

School Attended

  • Bloomington High School North

Job Titles Held:

  • Office Manager/Accounting Bookkeeper/Payroll Administrator
  • Manager/Corporate Trainer
  • Food Service Manager
  • Bar Operations Manager

Degrees

  • High School Diploma

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