LiveCareer-Resume
Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic.

Skills
  • Office Management
  • Policy and Procedure Modification
  • Team Management
  • CRM Software
  • Budgetary Planning
  • Report Preparation and Analysis
  • Staff Training
  • Preparing Proposals
  • Inquiry Requests
  • Photography Shoots
  • Year-End Reconciliation
  • Calculating Liabilities
  • Profit and Loss Statements
  • Fleet Dispatching
  • Office Supplies and Inventory
  • Travel Arrangement Management
  • Licensing Requirements
  • Volunteer Relations
  • Maintenance Coordination
  • Job Bidding
  • Biweekly Payroll Processing
  • P&L Responsibility
  • Payroll Administration
  • Executive Travel
  • Advanced Arrangements
  • Account and Ledger Reconciliations
  • Accounts Payable and Receivable Auditing
  • Financial Management and Reporting
  • Client Correspondence
  • Cash Flow and Reconciliation
  • Sales Tax Filings
  • Executive Calendars
  • Monthly Closings
  • Sorting and Delivering Mail
  • Data Communications
  • Intuit QuickBooks
  • Calculating Deductions
  • Hotel Accommodations
  • Vendor Liaising
  • Deposit Collection
  • Meeting Coordination and Support
  • Catering Support
  • Income Statements
  • Contracts and Vendor Agreements
  • System Updates
  • Mail and Package Distribution
  • Collecting Statements
  • Invoice and Payment Tracking
  • Departmental Support
  • Friendly and Relatable
  • Office Equipment Management
  • Managing Appointments
  • Maintenance Requirements
  • Leadership and Change Management
  • Depositing Payroll Taxes
  • Employee Motivation
  • Administration and Operations
  • Special Event Projects
  • Research and Analysis
  • Travel Coordination
  • Employee Timesheet Processing
  • Corporate Communications
  • Agent Support
  • Delegation and Work Assignment
  • Skilled in Microsoft Office
  • Database Maintenance
  • Reading Comprehension
  • Documentation
Work History
Office Manager/Account Manager, 09/2017 to Current
Bancfirst CorporationStillwater, OK,
  • Maintained computer and physical filing systems.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Coordinated special projects and managed schedules.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Sourced vendors for special project needs and negotiated contracts.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Maintained CRM database with customer updates and report generation.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Maintained payroll and benefits for employees.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Leveraged cost-effective digital systems to manage payroll and benefit programs.
  • Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
Accountant, 03/2016 to 09/2017
Call RailAtlanta, GA,
  • Gathered financial information, prepared documents, and closed books.
  • Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
  • Reconciled accounts and reviewed expense data, net worth and assets.
  • Evaluated and improved accuracy and completeness of financial records.
  • Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Created budgets and forecasts for management group to meet regular accounting deadlines.
  • Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
  • Brought errors to near-zero in reporting, payroll administration and general bookkeeping.
  • Set up and improved accounting systems and processes to meet business needs and maximize operational success.
  • Improved efficiency of data collection, analysis and modeling to enhance practices and increase customer retention.



Office Manager, 05/2015 to 03/2016
A1 Roofing & GuttersCity, STATE,
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Developed standard operating procedures for all administrative employees.
  • Sourced vendors for special project needs and negotiated contracts.
  • Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.
  • Maintained CRM database with customer updates and report generation.
  • Oversaw quality control and productivity rates to increase revenue and production times.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Bookkeeper/Office Assistant/Sales Associate, 01/2012 to 07/2015
Southern Import SpecialistCity, STATE,


  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Input credit and debit card payments in POS system to complete purchases.
  • Maintained records related to sales, returns and inventory availability.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Coached new sales staff on store policies and strategies for increasing revenue.
  • Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
  • Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
  • Listened to customer needs and desires to identify and recommend optimal vehicle.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Tracked down hard-to-find vehicles at diverse locations.
Education
No Degree: Business Management, Expected in
University of Phoenix - Tempe, AZ
GPA:
GED: , Expected in 05/2005
Dueling College - Jackson, MS,
GPA:

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resume Strength

    Resume Overview

    School Attended

    • University of Phoenix
    • Dueling College

    Job Titles Held:

    • Office Manager/Account Manager
    • Accountant
    • Office Manager
    • Bookkeeper/Office Assistant/Sales Associate

    Degrees

    • No Degree
    • GED

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