- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic.
- Office Management
- Policy and Procedure Modification
- Team Management
- CRM Software
- Budgetary Planning
- Report Preparation and Analysis
- Staff Training
- Preparing Proposals
- Inquiry Requests
- Photography Shoots
- Year-End Reconciliation
- Calculating Liabilities
- Profit and Loss Statements
- Fleet Dispatching
- Office Supplies and Inventory
- Travel Arrangement Management
- Licensing Requirements
- Volunteer Relations
- Maintenance Coordination
- Job Bidding
- Biweekly Payroll Processing
- P&L Responsibility
- Payroll Administration
- Executive Travel
- Advanced Arrangements
- Account and Ledger Reconciliations
- Accounts Payable and Receivable Auditing
- Financial Management and Reporting
- Client Correspondence
- Cash Flow and Reconciliation
- Sales Tax Filings
- Executive Calendars
- Monthly Closings
- Sorting and Delivering Mail
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- Data Communications
- Intuit QuickBooks
- Calculating Deductions
- Hotel Accommodations
- Vendor Liaising
- Deposit Collection
- Meeting Coordination and Support
- Catering Support
- Income Statements
- Contracts and Vendor Agreements
- System Updates
- Mail and Package Distribution
- Collecting Statements
- Invoice and Payment Tracking
- Departmental Support
- Friendly and Relatable
- Office Equipment Management
- Managing Appointments
- Maintenance Requirements
- Leadership and Change Management
- Depositing Payroll Taxes
- Employee Motivation
- Administration and Operations
- Special Event Projects
- Research and Analysis
- Travel Coordination
- Employee Timesheet Processing
- Corporate Communications
- Agent Support
- Delegation and Work Assignment
- Skilled in Microsoft Office
- Database Maintenance
- Reading Comprehension
- Documentation
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Office Manager/Account Manager, 09/2017 to Current
Bancfirst Corporation – Stillwater, OK,
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Coordinated special projects and managed schedules.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Sourced vendors for special project needs and negotiated contracts.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Maintained CRM database with customer updates and report generation.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Maintained payroll and benefits for employees.
- Implemented performance review and motivational strategies to elevate HR team results.
- Leveraged cost-effective digital systems to manage payroll and benefit programs.
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
Accountant, 03/2016 to 09/2017
Call Rail – Atlanta, GA,
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Evaluated and improved accuracy and completeness of financial records.
- Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
- Brought errors to near-zero in reporting, payroll administration and general bookkeeping.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Improved efficiency of data collection, analysis and modeling to enhance practices and increase customer retention.
Office Manager, 05/2015 to 03/2016
A1 Roofing & Gutters – City, STATE,
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Developed standard operating procedures for all administrative employees.
- Sourced vendors for special project needs and negotiated contracts.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Maintained CRM database with customer updates and report generation.
- Oversaw quality control and productivity rates to increase revenue and production times.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
- Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Bookkeeper/Office Assistant/Sales Associate, 01/2012 to 07/2015
Southern Import Specialist – City, STATE,
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Input credit and debit card payments in POS system to complete purchases.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Coached new sales staff on store policies and strategies for increasing revenue.
- Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
- Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
- Listened to customer needs and desires to identify and recommend optimal vehicle.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Tracked down hard-to-find vehicles at diverse locations.
No Degree: Business Management, Expected in
University of Phoenix - Tempe, AZ
GPA:
GED: , Expected in 05/2005
Dueling College - Jackson, MS,
GPA:
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