office manager account manager resume example with 10+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and a strong work ethic.
Skills
Office Management
Policy and Procedure Modification
Team Management
CRM Software
Budgetary Planning
Report Preparation and Analysis
Staff Training
Preparing Proposals
Inquiry Requests
Photography Shoots
Year-End Reconciliation
Calculating Liabilities
Profit and Loss Statements
Fleet Dispatching
Office Supplies and Inventory
Travel Arrangement Management
Licensing Requirements
Volunteer Relations
Maintenance Coordination
Job Bidding
Biweekly Payroll Processing
P&L Responsibility
Payroll Administration
Executive Travel
Advanced Arrangements
Account and Ledger Reconciliations
Accounts Payable and Receivable Auditing
Financial Management and Reporting
Client Correspondence
Cash Flow and Reconciliation
Sales Tax Filings
Executive Calendars
Monthly Closings
Sorting and Delivering Mail
Data Communications
Intuit QuickBooks
Calculating Deductions
Hotel Accommodations
Vendor Liaising
Deposit Collection
Meeting Coordination and Support
Catering Support
Income Statements
Contracts and Vendor Agreements
System Updates
Mail and Package Distribution
Collecting Statements
Invoice and Payment Tracking
Departmental Support
Friendly and Relatable
Office Equipment Management
Managing Appointments
Maintenance Requirements
Leadership and Change Management
Depositing Payroll Taxes
Employee Motivation
Administration and Operations
Special Event Projects
Research and Analysis
Travel Coordination
Employee Timesheet Processing
Corporate Communications
Agent Support
Delegation and Work Assignment
Skilled in Microsoft Office
Database Maintenance
Reading Comprehension
Documentation
Work History
Office Manager/Account Manager, 09/2017 to Current Bancfirst Corporation – Stillwater, OK,
Maintained computer and physical filing systems.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Coached new hires on company processes while managing employees to achieve maximum production.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Coordinated special projects and managed schedules.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Sourced vendors for special project needs and negotiated contracts.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Maintained CRM database with customer updates and report generation.
Oversaw quality control and productivity rates to increase revenue and production times.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Maintained payroll and benefits for employees.
Implemented performance review and motivational strategies to elevate HR team results.
Leveraged cost-effective digital systems to manage payroll and benefit programs.
Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
Accountant, 03/2016 to 09/2017 Call Rail – Atlanta, GA,
Gathered financial information, prepared documents, and closed books.
Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
Reconciled accounts and reviewed expense data, net worth and assets.
Evaluated and improved accuracy and completeness of financial records.
Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
Tracked financial progress by creating quarterly and yearly balance sheets.
Created budgets and forecasts for management group to meet regular accounting deadlines.
Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
Brought errors to near-zero in reporting, payroll administration and general bookkeeping.
Set up and improved accounting systems and processes to meet business needs and maximize operational success.
Improved efficiency of data collection, analysis and modeling to enhance practices and increase customer retention.
Office Manager, 05/2015 to 03/2016 A1 Roofing & Gutters – City, STATE,
Maintained computer and physical filing systems.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Coached new hires on company processes while managing employees to achieve maximum production.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Coordinated special projects and managed schedules.
Developed standard operating procedures for all administrative employees.
Sourced vendors for special project needs and negotiated contracts.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Maintained CRM database with customer updates and report generation.
Oversaw quality control and productivity rates to increase revenue and production times.
Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
Bookkeeper/Office Assistant/Sales Associate, 01/2012 to 07/2015 Southern Import Specialist – City, STATE,
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Input credit and debit card payments in POS system to complete purchases.
Maintained records related to sales, returns and inventory availability.
Completed orders and organized product deliveries to meet customer timetables.
Coached new sales staff on store policies and strategies for increasing revenue.
Boosted team profits with great time and resource management focused on meeting and exceeding sales targets.
Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions.
Listened to customer needs and desires to identify and recommend optimal vehicle.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Built customer loyalty and retention by delivering excellent shopping experiences.
Developed strong rapport with customers and created positive impression of business.
Managed efficient cash register operations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Provided exceptional services and pleasant shopping experiences to retail customers.
Created inviting environment for customers by maintaining store organization and cleanliness.
Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Tracked down hard-to-find vehicles at diverse locations.
Education
No Degree: Business Management, Expected in to University of Phoenix - Tempe, AZ GPA:
GED: , Expected in 05/2005 to Dueling College - Jackson, MS, GPA:
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